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Customer Ratings & Reviews

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Customer reviews

Rating 2.5 out of 5 stars with 81 reviews

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Rating by feature

  • Value

    Rating 2.5 out of 5 stars

  • Quality

    Rating 2.5 out of 5 stars

  • Ease of Use

    Rating 2.7 out of 5 stars

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Cons mentioned filter

33%would recommend to a friend

Customers are saying

Customers express satisfaction with the Lux Car Holder's ability to securely hold their phones. However, many customers report issues with the adhesive strength, the product's durability, and the stability of the phone within the holder, particularly with larger phones. Concerns were also raised regarding the reliability of the vent mount. Several users experienced the product breaking or failing to maintain a secure grip on their devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 81 reviews
  • Cons mentioned:
    Adhesive

    Rated 1 out of 5 stars

    Not a good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adhesive not strong enough. Couldn't even stick to the dash board

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Thank you for your review.
      For best use, we recommend letting the mount sit up to 12 hours before use. This will allow the mount to create a strong hold. Please feel free to contact [email protected], one of our representatives would be happy to help you.
      Thanks,
      Bracketron Support Bracketron

  • Rated 2 out of 5 stars

    Did not like this product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product would not stick well and became frustrating to work. I ended up exchanging it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Hold

    Rated 4 out of 5 stars

    Great cellphone holder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds very well. Very solid holder. Could be utilize on different places.

    I would recommend this to a friend
  • Cons mentioned:
    Adhesive

    Rated 1 out of 5 stars

    Poor quality mounting process

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not hold on well with the adhesive pads provided

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t work for me

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this was a very good product, it did not meet my specific needs.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't meet needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I touch the screen the holder tips away from my touch.

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Thank you for your review.
      We offer a great warranty on all of our products. Please contact [email protected], one of our representatives would be happy to help you with a replacement.
      Thanks,
      Bracketron Support Bracketron

  • Pros mentioned:
    Hold

    Rated 5 out of 5 stars

    Mobile phone holder

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried quite a few mobile car holders and this is the only one that has held up. You can put it anywhere and it stays. Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone mount

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The materials look pretty strong and nice finish, It is a nice product for the price, also very fast shipping I’m very satisfied with it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a fan of this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This won't stay mounted and is really kinda cheaply made and is good for literally nothing. Garbage product! sorry!

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Thank you for your review.
      We are sorry to hear your mount isn't sticking. For best use, we recommend letting the mount hold for up to 12 hours before use. This will allow the adhesive to build a strong hold. Please contact [email protected], one of our representatives would be happy to help you with a replacement.
      Thanks,
      Bracketron Support Bracketron

  • Rated 1 out of 5 stars

    Terrible Execution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weak spring had trouble holding an iPhone 8, and the vent attachment fell off within two weeks of purchase. Fail!

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Thank you for your review. We offer a great warranty on our products. Please contact [email protected], one of our representatives would be happy to help you with a replacement. Thanks, Bracketron Support Bracketron

  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finding a place to get it to stick properly took a few tries but it’s now holding strong and exactly what I needed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iphone x with case kept falling out of holder Used on drive to Florida and was broken within a week

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Thank you for your review.
      We offer a great warranty on our products. Please contact [email protected], one of our representatives would be happy to help you with a replacement.
      Thanks,
      Bracketron Support Bracketron

  • Rated 4 out of 5 stars

    hands free for cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a a good holder for mobile phones to be in compliance with GA Law. Installs quickly and holds the phone well.

    I would recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Thank you for the nice review. We appreciate your feedback and are pleased to hear that you like your phone mount. Bracketron

  • Rated 1 out of 5 stars

    Do not buy this

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't hold phone in very well, especially if the phone has a thicker case.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Was not happy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not happy with this . Didn’t hold the phones and didn’t stick either. Waste of money

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      We apologize for the LUX mount falling short of your expectations. If you'd like more adhesives or suggestions on an alternative product from our catalog, please contact us [email protected]. Bracketron

  • Rated 1 out of 5 stars

    Too heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vent phone holder is way too heavy and will not stay secured once your phone is placed in it.

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      We're sorry to hear that the vent didn't work out for you. Please contact [email protected], and one of our representatives would be happy to assist you in finding something that works. Thanks, Bracketron Support Bracketron

  • Rated 4 out of 5 stars

    Good dash/windshield holder for cell phone or GPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried several other devices, but this one seems to work the best for both cell phones and GPS units.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Holds the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok mounting in the vent fins. The ball holding the holder in position could be a bit stronger.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This product sucked

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work out and ended up just tossing. Can I have my money back?

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Car Holder for phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my husband, he liked it and said it works well.

    I would recommend this to a friend
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