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Customer Ratings & Reviews

Customer reviews

Rating 3.2 out of 5 stars with 89 reviews

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58%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the Lux Magnetic Holder's ease of use, secure hold, and mounting system, citing its functionality and sleek design. However, many customers reported concerns about the magnet strength and adhesion of the mounting pad, with some experiencing issues with the vent clip. Several comments highlighted the product's convenient placement options and ability to keep phones securely in place. Despite positive feedback on design and functionality, improvements to the adhesive and magnetic strength are suggested.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 89 reviews
  • Pros mentioned:
    Mount

    Rated 3 out of 5 stars

    It's alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to take on a work trip. I was alone in the car so I needed a hands free option to get directions. It comes with 2 different mounting options. I only used the vent holding option. This proved to be satisfactory. It only fell out twice in the 10 hours I drove. It also comes with 2 different magnets for your phone. One is almost like a Pop-socket, but a ring that you can hold. The other is a large flat disk. I used the pop-socket one for 1 day. There was not sufficient surface area so if you didn't have it in the very middle of the mount it would fall off. Aside from that the rotational part of the pop-socket fell off and would not stay on for more than 5 minutes. More than likely a defective part. Since that didn't work well I switched to the large flat disk, which worked great. The disk was large enough that you could mount the phone almost anywhere on the magnet mount and it would hold tight. This makes it worth it. If I were to make a suggestion, I would chose to buy a RAM mount instead. Those things are pricey, but worth it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Magnet strength

    Rated 3 out of 5 stars

    Okay item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item looks great. However, the weak magnet doesn’t hold phone very well with a case on it. I have another mount in my other vehicle that holds much better.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Hold

    Rated 4 out of 5 stars

    Good hold but sometimes XS max falls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good hold but sometimes XS max falls If I don’t center it exactly on the holder. Otherwise sleek design would work perfectly for smaller phones and works decent for my big one.

    I would recommend this to a friend
  • Cons mentioned:
    Magnet strength

    Rated 3 out of 5 stars

    Okay...not sticky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The small magnet doesn't work well if you have a big phone and the wire cable holders don't stick well either - the larger magnet works well but doesn't stick to the phone well and came off my phone several times. If I hadn't bought it already and used all the stick packets, I would have returned it. Especially for the price... ehhh product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good Phone Mount but

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone mount for the car. I had a limited amount of space to mount on my dash and set this up in the right spot but after a couple months the bearing that lets it rotate became very loose and swivels when ever I turn in my car, causing it to knock phone off the mount.

    I would recommend this to a friend
  • Cons mentioned:
    Magnet strength

    Rated 3 out of 5 stars

    Its okay...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only thing that really upsets me about this products is the just the strength of the magnet is not good. It could barley keep a hold of my Samsung S9 and eventually after a bump on the road the phone would fall...

    No, I would not recommend this to a friend
  • Cons mentioned:
    Vent clip

    Rated 3 out of 5 stars

    Adequate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall convenience was good but parts missing for accessory vent clip. No return call from company. Prompt response from email though. Expect resolution of missing parts to be resolved to my satisfaction.

    I would recommend this to a friend
  • Cons mentioned:
    Magnet strength

    Rated 3 out of 5 stars

    Nice design ok quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking and adhesive is strong so it stays in the desired location. I feel the mag sets could be a little stronger but overall does its job. Comes with some extra mounting options which is nice.

    I would recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      We are happy to hear that you are pleased with your phone mount, if you need any assistance, please do not hesitate to reach out to our customer service group at [email protected] Bracketron

  • Pros mentioned:
    Hold

    Rated 5 out of 5 stars

    Extremely good looking and functional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is extremely good looking and in fact the best looking I have seen unlike the other similar cell phone holders out there. When not in use it actually looks like it belongs in your car. I have had several magnetic and clamp type holders and this is the best I have ever owned.

    I would recommend this to a friend
  • Cons mentioned:
    Magnet strength

    Rated 3 out of 5 stars

    Stylish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All though it looks very nice. If you have the larger phones the magnet is not strong enough to hold the phone up

    I would recommend this to a friend
  • Cons mentioned:
    Magnet strength

    Rated 3 out of 5 stars

    Mediocre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t even use it. It really doesn’t work well on my vehicle. I should have taken it back, but I didn’t.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Vent clip

    Rated 2 out of 5 stars

    Not that great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great looking magnet, but the glue it contains to stick on the the dash or anywhere on the vehicle is not good at all. DO NOT BUY IF YOUR VEHICLE HAS A LEATHER DASHBOARD. Will only stick to plastic. Would have also like it if the vent clip would already have a magnet to it....it’s unnecessary to include it if you can’t stick your phone to it.

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Thank you for your review.
      We recommend letting your mount hold for 12 hours before use. Also, we offer a great warranty on all of our products. Please contact [email protected], one of our representatives would be happy to help you with a replacement.
      Thanks,
      Bracketron Support Bracketron

  • Pros mentioned:
    Design
    Cons mentioned:
    Magnet strength

    Rated 1 out of 5 stars

    The magnet is not strong enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone falls off the magnet when I hit a bump in the road. I wanted to like this product because of its sleek design but my phone does not stand a chance of being supported if I drive over a pothole, perform hard turns, etc. not the best product to get if you drive Uber.

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      We're sorry to hear that the mount gave you trouble! If you reach out to [email protected], we would be happy to assist you in finding a mount that meets your needs. Thanks, Bracketron Support Bracketron

  • Cons mentioned:
    Adhesion

    Rated 4 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my husband (he drives all around the metroplex for work). Did not stick well to the dashboard-he superglued it!!! After he did that he has so many people commenting on how well it hold his phone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job for my iPhone in my car

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a simple mounting system for my iPhone in my 2000 ML320 because of tight dashboard space, and I got tired of laying my phone inside the center console, I began considering a vent mounting system like the Bracketron. After purchasing the Bracketron, I attached the low-profile, magnetic pad to the back of my iPhone and the swivel bracket to my center dashboard vent. So far so good. The mounting seems very stable, and the location on the vent makes my iPhone easy to access. The magnetic mount is solid and the phone or mount doesn't work loose even during drives on rough roads. I'm happy with the mounting system so far. Only wished the Bracketron logo and color of the plate attached to the iPhone was less obvious.

    I would recommend this to a friend
  • Pros mentioned:
    Mount

    Rated 4 out of 5 stars

    It’s a good mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good clean mounting system, but the magnetic loop provided for the back of the phone just feel off the back after a couple of hours of use. Switched to the actual magnet and have had zero issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works well except for sticky attachment to dash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the functionality of the holder, as it can be adjusted and makes it easy to see the map directions while driving. But the sticky attachment for the dash is not strong enough to hold.

    I would recommend this to a friend
  • Cons mentioned:
    Adhesion

    Rated 2 out of 5 stars

    Doesn't Hold had to Return

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted this product to work and it would have been a great design except one major flaw, it doesn't stick to the interior of my car. Maybe works with another surface but was disappointed I had to return this item. To be fair I still haven't found a good replacement.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Magnet strength

    Rated 1 out of 5 stars

    It doesn’t hold your phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have an iPhone I would definitely not recommend this product, the phone is to heavy for the magnetic chip to hold it, especially when doing turns

    No, I would not recommend this to a friend
  • Cons mentioned:
    Magnet strength

    Rated 4 out of 5 stars

    Great magnet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount holds the phone securely. One problem is the the adhesive doesn’t stick well to any part that isn’t perfect.

    I would recommend this to a friend
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