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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 2.8 out of 5 stars with 134 reviews

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46%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the sound quality, comfort, and price of the Dash True Wireless Earbud Headphones. Many reviewers describe the sound quality as "not bad" and the in-ear design as "the most comfortable" they've ever used. Several customers also mentioned that they were able to purchase the headphones at a significantly discounted price. However, customers have concerns about the connectivity and battery life of the headphones. Some reviewers have reported experiencing connection issues and wished for a longer battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 134 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love them. Bought another pair for my mother.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great. 4D menu is unique and helpful. Only wish the Bluetooth was stronger, but not a deal breaker.

    I would recommend this to a friend
    • Brand response from Bragi Customer Support
      Posted .

      Hello,

      Thank you very much for your feedback we appreciate your 4 stars review! :)

      We are sorry you had some connection issues. We released a new Bragi OS and we are quite sure this will definitively improve your experience. Please download the Bragi Updater and Get ready to try all the new and amazing features we have released with the BOS 3.

      All the best from Munich,

      Your Team Bragi Bragi

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connection is horrible... i have my phone in my pocket and it cuts off sometimes ..(not always) ... and if i walk like 10 feet away from my phone with the earbuds on it cuts off ... please do something about the connection .. for this price it shouldn't be doing this ... However the technology when it comes to controls and sound quality is quite good .. that is why i am keeping them and hoping that Dash will fix the connection thru and update soon ...

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    First gen was cool but now we have better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these. -- Main earbud didn't work. -- Returned since there were none in stock for a replacement. -- Got the Bragi Headphones (different product) and still use them. I expect the current version of the Dash to be excellent but the first generation likely cannot be used, only tried.

    I would recommend this to a friend
    • Brand response from Bragi Customer Support
      Posted .

      Hello,

      Thank you very much for your feedback,

      We appreciate your comments and thoughts. We are sorry you had some issues. We released a new Bragi OS and we are quite sure this will definitively improve your experience. Please download the Bragi Updater and Get ready to try all the new and amazing features we have released with the BOS 3.1

      All the best from Munich,

      Your Team Bragi Bragi

  • Rated 3 out of 5 stars

    Too big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earpieces were too big for my ears. It did not stay in my ears properly.

    I would recommend this to a friend
    • Brand response from Bragi Customer Support
      Posted .

      Hello,

      Thanks for your message. We appreciate your feedback and we are sorry that the fitting experience was not the best. Please contact our Customer Support Team to get the right tips for this, because The FitSleeves we have, for sure would have improved this experience.

      Let us know if anything else of course!
      Best regards from Munich,
      Your Team Bragi Bragi

  • Rated 1 out of 5 stars

    Huge possibility, but they never turned on.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a long product review, I decided on purchasing these true wireless headphones. Eagerly awaited their arrival, updated the software, and let them fully charge for one day. Then the big moment, and they do not turn on. Worked with manufacture, turns out there is a hardware issue and I have to send them back. Bragi knows about this hardware issue, yet still allowed product to be sold. Dear Bragi, Every manufacture has issues, its how that manufacture handles the issue that makes the difference. You have a great niche market, don't let that slip away! Kyle

    No, I would not recommend this to a friend
    • Brand response from Bragi Customer Support
      Posted .

      Hello Kyle,

      Thank you very much for your feedback,

      We appreciate your comments and thoughts. We are sorry you had some issues and your initial experience was not the best one. However, you can be sure here at Bragi we are doing our best to improve it. Our Customer Service Team is always ready and happy to help. We will keep your comments in mind, thanks for your contribution it helps us to improve.

      All the best from Munich,

      Your Team Bragi Bragi

  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not that great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After numerous hours of reading reviews and blogs on this model, the comments seems to be more accurate that they review regarding Bluetooth connection that was very bad in my case. Sound quality just ok. It’s a good hearing aide if your hearing were diminished. After few chats with their support. They advised me to return the product. Best Buy always great as long as you have the receipts. Lastly when I’m riding on my road bike, it keeps on asking Siri because of the gesture feature and also not good when your covering it like beanie or winter accessories.

    No, I would not recommend this to a friend
    • Brand response from Bragi Customer Support
      Posted .

      Hello. Thanks for your review! It's much appreciated. We're sorry to hear that you've had some issues with your The Dash. In order to stop Siri for activating while biking, simply use the TouchLock in your Bragi App, or by holding your fingers on both The Left and The Right Dash at the same time. This is also solving the issue you've mentioned with your Dash being covered by a beanie.

      Thanks a lot!
      Your Team Bragi Bragi

  • Rated 1 out of 5 stars

    Poor Quality, Poor product, Bad BT, Worse Support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ​Rickety, sub-par product that loses BT connection unpredictably and power as well. I love the idea but had a horrible experience with quality and their support of the product also. ie: Trained months for a 50k race (hours on your feet and music REALLY helps). Charged these OVERNIGHT to to make sure I wouldn't run into the famous "roll-the-dice" Bragi power issue. Needless to say, 20 min into the race it died, no matter what I tried, resetting (while running), etc, etc. Not good AT ALL. Shame.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Concept good but they suck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As others have mentioned my 1st pr didn’t work out of the box tried to work with Bragi CS but it was too time consuming so I returned them Received the 2nd pair and these worked, updated to the latest sw version 3.1.1. I thought this might of addressed to issues I had read about it seems not, they do not hold a signal so it’s impossible to exercise or even use them around the house Alexa is a joke Doesn’t connect as advertised Charging, tricky to seat on magnet charging posts Sound quality even with upgraded comply eartips very average Sorry they are not ready to compete in this market against the apples, jaybird, jabra’s of the world, it’s seems they looking for beta testers not customers I just can’t see Bragi the co. Lasting with all these issues, buy the B.B warranty if you decide to keep them, I’m returning

    No, I would not recommend this to a friend
    • Brand response from Bragi Customer Support
      Posted .

      Hello,

      Thanks for your review and feedback.

      We are very sorry to see you didn't enjoy The Dash Pro as expected. We appreciate the feedback, which enables us to develop every day. Your issues regarding Alexa, Charging and the Sound Quality, in general, might be solved with another pair - So don't hesitate to reach out once again.

      We hope to welcome you back to the Bragi Family soon,

      Best regards from Munich
      Your Team Bragi Bragi

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great for a mans ear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the buds for swimming laps. Has awesome sound but the ear buds would not stay in my ear too heavy and bulky just fell out felt like it was for a guys ear. Love the concept though, because I bought them for lap swimming but never tested them in the pool.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great tech horrible Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this 2 stars because they are cool ear buds, they have a lot of good features and are waterproof but that's where that awesome ends. The Bluetooth on these are horrible, so bad I contacted customer support and they told me to " make sure I keep my cell phone on my right pocket for best results". My Samsung icons are far better and priced better as well. Don't waste the money

    No, I would not recommend this to a friend
    • Brand response from Bragi Customer Support
      Posted .

      Hello,

      Thank you very much for your feedback,

      We appreciate your comments and thoughts. We are sorry you had some connection issues. We released a new Bragi OS and we are quite sure this will definitively improve your experience. Please download the Bragi Updater and Get ready to try all the new and amazing features we have released with the BOS 3.1

      All the best from Munich,

      Your Team Bragi Bragi

  • Rated 1 out of 5 stars

    Pieces of junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box these things did not work. I got them on a great deal from bestbuy so I figure I try to get them fixed by the manufacture. There is no supervise number to call and only offered email support. After 10 days of back and forth with Bragi and nothing working I just returned these pieces of junk. Save your self some money and headache and stay away from any Bragi product. I really wished I could love them but nope!

    No, I would not recommend this to a friend
    • Brand response from Bragi Customer Support
      Posted .

      Hello Fabian,

      Thank you very much for your feedback,

      We appreciate your comments and thoughts. We are sorry you had some issues. We released a new Bragi OS and we are quite sure this will definitively improve your experience. Please come to our Customer Service Team to get the necessary help for it, we are quite confident they will provide you with the right solution. Note that we also have a chat channel where you can get real-time support.

      All the best from Munich,

      Your Team Bragi Bragi

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to see if they were better then the headphones they also make. So far I'm pleased they have a better sound but the battery life is half of what the headphones have

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    Great style great fit, thumb down on setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right off the bat you seem to sit in my ear very well which most don't. But simple setup wasn't so simple. I didn't read the instructions but I shouldn't have to as I sell phone store for 10 years I know how to work these things. Apparently I lost my touch or maybe it's just more difficult to set up then it should be. Plug-and-play all the way. Because of this I'm returning it I'm not even going to try to figure it out

    No, I would not recommend this to a friend
    • Brand response from Bragi Customer Support
      Posted .

      Hello Josh,

      Thanks for leaving a review.

      We're really sorry to hear that you've had some issues setting up The Dash. We've tried to make it easier by having Audio Feedback as well as a detailed user manual.

      We hope to welcome you in The Bragi Family again at some point!

      Make it a great day,
      Your Team Bragi Bragi

  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received product promptly. The design looks attractive. Did not use it at all so don't know about the quality. I try not to purchase products made in China. This one was made in China so it went back.

    No, I would not recommend this to a friend
    • Brand response from Bragi Customer Support
      Posted .

      Hi,

      Thanks for the review. We're truly sorry to hear that the product is not for you - But be sure to let us know if there is anything we can help you solve.

      Make it a great day :)

      Your Team Bragi Bragi

  • Rated 3 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not comfortable and very confusing to use. Returned.

    No, I would not recommend this to a friend
    • Brand response from Bragi Customer Support
      Posted .

      Hello,

      Thank you very much for your feedback,

      We appreciate your comments and thoughts. We are sorry you had some interaction issues. We could have recommended you to check out our YouTube channel to get all the tutorial videos, this would have definitively improved your experience. Please download the Bragi Updater and Get ready to try all the new and amazing features we have released with the BOS 3.

      We hope to welcome you back in The Bragi Family.

      All the best from Munich,

      Your Team Bragi Bragi

  • Rated 5 out of 5 stars

    Best wireless headphones I have tried out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third pair of Wireless earbuds started with the Samsung Gear iconx, skybuds and now these. Reading some of the comments I thought I was going to have the same luck as I did with the other two but I was wrong. Most of the reviews for this are prior to the update released earlier this year in 2017. The new software update is the same software also featured for the pro version of this product that was recently released as well. It's nice to see it company keeping up who software updates especially for products that are a little bit older than its predecessor. Once you do the update you will also see that the bragi was a pretty good deal versus all of the other competitors that I looked at.

    I would recommend this to a friend
    • Brand response from Bragi Customer Support
      Posted .

      Hello Louie,


      Thank you very much for the 5 stars, we are happy you are enjoying your Dash and the experience of the Truly Wireless Earphones of Bragi.

      If you ever need support, do not hesitate to contact our Customer Service Team. They are always ready and happy to help.

      Cheers from Munich,
      Your Team Bragi Bragi

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    They are okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones sound great but the Bluetooth connetion is spoty and they don't fit in my ear correctly. Though all the new feature are cool.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very Cool, but Buggy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are very cool and have a lot of potential if Bragi can fix some of the bugs in them. I'm hopeful that they will be able to do so with updates. I've waited a while to write this review, because I wasn't sure if I liked them or not. After extensive "testing" I've decided that I like them a lot. You have to be willing to make some modifications to how you use headphones though. I bought them mainly for running and for the gym, as I get tired of getting tied up in cords while I'm working out. I usually run outside, with my phone in a running belt around my waist. The Bluetooth works in this configuration while I'm inside, but not when I'm outside and the Bluetooth has no surrounding surfaces to bounce off of. So initially, the Dashes were dropping the connection a lot. I fixed the problem by slinging the running belt across my chest so that my phone rests on my right shoulder, next to the right Dash. I think putting your phone in an armband on your right arm would probably work too. At the gym, I normally keep my phone in my left shorts pocket, but the connection is a bit tenuous in that configuration as well. Moving it to my right pocket results in a good solid connection. Connecting the Dashes to different devices is a little frustrating. You have to reset them each time you swap to a different device. Now that I've figured out all of these work-arounds, I really like them. So, if you're willing to modify how you use your headphones, these things are great. If you're not that flexible, then don't waste your money, as they will frustrate you to no end.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good wireless earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are better than what the reviews say. Bragi constantly sends updates to better the experience. The sound could be a little louder but not bad at all. Waterproof and onbaord storage is a leg up on most wireless earphones. The battery powered case is great and can take a beating. Transparent mode is freaky but works well and other 4D getures are great. Can't wait for what's next in the next update.

    I would recommend this to a friend
    • Brand response from Bragi Customer Support
      Posted .

      Thanks for the great feedback Erik! We appreciate it, and we're constantly working on developing and improving our products. Wr are happy you are enjoying your Dash and the experience of the Truly Wireless Earphones of Bragi.

      If you ever need support, do not hesitate to contact our Customer Service Team. They are always ready and happy to help.

      Cheers from Munich,
      Your Team Bragi Bragi

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    I love these dash ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dash ear buds are comfortable and easy to set up. The audio transperency is a cool feature too. I also Love the charging case - very durable. The ability to answer a call by nodding is very convenient. My hair does very occasionally activate the sound adjustment when it brushes the right ear bud.

    I would recommend this to a friend
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