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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 2.8 out of 5 stars with 134 reviews

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46%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the sound quality, comfort, and price of the Dash True Wireless Earbud Headphones. Many reviewers describe the sound quality as "not bad" and the in-ear design as "the most comfortable" they've ever used. Several customers also mentioned that they were able to purchase the headphones at a significantly discounted price. However, customers have concerns about the connectivity and battery life of the headphones. Some reviewers have reported experiencing connection issues and wished for a longer battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 134 reviews
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product I will recommend the product my friend

    I would recommend this to a friend
    • Brand response from Bragi Customer Support
      Posted .

      Thanks for the 4-star review! We truly appreciate your feedback. It's great to hear that you will recommend The Dash to your friends - keep on rocking them. Please don't hesitate to contact us at [email protected] if you need any help in the future! Cheers from Munich, Your Team Bragi Bragi

  • Rated 1 out of 5 stars

    Second time never again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad Product! No base poor sound. Terrible Wi-Fi connection... tried a second pare after returning the first buds... The same junk. Not worth the money....

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Comfortable, improving software experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Bragi's The Dash for seven months. I initially had problems with Bluetooth connectivity and drop outs when I carried my (Nexus 6) phone in my left pants pocket. However, with the multiple updates this problem has gradually improved. It is not perfect, but its acceptable. What is really amazing is the ability to leave the phone behind and listen to music. I have about 250 songs in three playlists, and the ability to work out in the gym with no phone to mess with is really unique. I do get stares and positive comments about them, and this makes the experience even better. One other thing that really is important to mention is that The Dash keeps getting better with each software update. The most recent update has improved my Bluetooth, though it does still drop out when cycling. I have found that the combination of the internal music player and the audio transparency together are a real game changer for me. I can hear the surroundings while running, cycling or walking without being overwhelmed by my music. This is much safer. I found the fit to be comfortable, though I use one size for the right (large), and one for the left (medium). This really makes the experience better when they fit really well. I have not lost them, though this summer when i was mowing the lawn they did feel like they were going to slip out. They never did, The controls are a little touchy, but I have gotten used to it. i really like the ability to tap or swipe. I don't use the biometric tracking very much, but only use the music streaming, onboard storage and communications features. All in all, I am happy with my set. I would recommend them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    wasted time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It should be plug&play.what an headache.....didnt work for me..had to return 2nd pair...got bose soundsport instead.

    No, I would not recommend this to a friend
    • Brand response from Bragi Customer Support
      Posted .

      Hello,

      Thanks for leaving the review!

      We're truly sorry to hear that you've had some issues with The Dash.

      Next time I would kindly recommend you to contact us at [email protected] so we can help you solving the issues :)

      Looking forward to welcome you in the Bragi Family once again.

      All the best,
      Kristian - Team Bragi Bragi

  • Rated 1 out of 5 stars

    No sync

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was unable to finalize sync due to compromised software within bud-- returned two

    I would recommend this to a friend
    • Brand response from Bragi Customer Support
      Posted .

      Hi,

      Thanks for the review. We're truly sorry to hear about the issues - did you get the chance to contact our Support Team in order to solve the issue?

      Looking forward to hearing from you.

      All the best,
      Kristian - Team Bragi Bragi

  • Rated 1 out of 5 stars

    left side not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left side is not working... I'll have to return this item, unfortunatelly

    I would recommend this to a friend
    • Brand response from Bragi Customer Support
      Posted .

      Hello Ricardo,

      Thanks for the review.

      We're really sorry to hear that you're having some issues with The Dash. I would kindly ask if you've been in contact with our Customer Support yet? Then we can help troubleshooting the device :)

      Looking forward to hearing from you.

      Your Team Bragi Bragi

  • Rated 1 out of 5 stars

    No. Trashy headphones never worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t bother with Bragi. Stick with Apple, Samsung, Bose or Beats

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Difficult to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was never able to get the product to work. Ended up returning them.

    No, I would not recommend this to a friend
    • Brand response from Bragi Customer Support
      Posted .

      Hello Sam,

      Thanks for the review. We're really sorry to hear that you unit didn't work, and I'm sure that our Support Team could help you solving this!

      If you have any questions in the future please don't hesitate to contact us.

      Your Team Bragi Bragi

  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great product. It does take some getting used to. The charge of the device is a little inconvenient, but no major complaints.

    I would recommend this to a friend
    • Brand response from Bragi Customer Support
      Posted .

      Thank you very much for the 5 stars, we are happy you are enjoying your Dash and the experience of the Truly Wireless Earphones of Bragi.

      If you ever need support, do not hesitate to contact our Customer Service Team. They are always ready and happy to help.

      Cheers from Munich,
      Your Team Bragi Bragi

  • Rated 5 out of 5 stars

    Great Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this as a gift for Christmas. It exceeded my expectations and is definitely worth the money.

    I would recommend this to a friend
    • Brand response from Bragi Customer Support
      Posted .

      Thank you very much for the 5 stars, we are happy you are enjoying your Dash and the experience of the Truly Wireless Earphones of Bragi.

      If you ever need support, do not hesitate to contact our Customer Service Team. They are always ready and happy to help.

      Cheers from Munich,
      Your Team Bragi Bragi

  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that can with stand all elements and conditions

    I would recommend this to a friend
    • Brand response from Bragi Customer Support
      Posted .

      Thanks a lot Denny! We're really thankful to hear that they're matching your expectations. Remember to stay tuned at our Social Media Channels and sign up for the newsletter! Much more updates to come. Your Team Bragi Bragi

  • Rated 5 out of 5 stars

    Not very user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to sync with phone. Not much direction in manual

    I would recommend this to a friend
    • Brand response from Bragi Customer Support
      Posted .

      Hi,

      Thanks for providing the feedback, it's much appreciated.

      We've created Support Videos in order do help you getting started! Please have a look at the following link: https://support.bragi.com/hc/en-us.

      Let me know if there is anything else :)

      All the best,
      Kristian - Team Bragi Bragi

  • Rated 5 out of 5 stars

    Good thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it . It is wonderful.it is convinient for exercising

    I would recommend this to a friend
    • Brand response from Bragi Customer Support
      Posted .

      Thanks for the awesome 5-star review Paul! We really appreciate it :)

      If there is anything else, please don't hesitate to reach out.

      Keep on rocking your dash :D

      All the best from Munich,
      Your Team Bragi Bragi

  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xoxoxoxoxoxoxocoxoxoxoxocoxoxoxoxoxoxoxoxoxoxoxoxo

    I would recommend this to a friend
    • Brand response from Bragi Customer Support
      Posted .

      Thank you very much for the 5 stars, we are happy you are enjoying your Dash and the experience of the Truly Wireless Earphones of Bragi.

      If you ever need support, do not hesitate to contact our Customer Service Team. They are always ready and happy to help.

      Cheers from Munich,
      Your Team Bragi Bragi

  • Cons mentioned:
    Charging, Connectivity, Volume

    Rated 4 out of 5 stars

    Its all about preference

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been tracking this item since it was just a idea and no info was given about it. I loved the concept. Ear buds that does EVERYTHING you can possibly need in ear buds. Im going to start with what i dont like about them. The rubber inserts makes my ears sweat. So they feel all sloppy in my ear. They aren't really loud enough for my liking. I mean you cant hear anything when they are in but i like my music loud. The sound is pretty basic 20$ headphone quality to me. The Connection cuts out when my phone is in. Y back pocket. Which is where my phone always is. What i like about them is the controls on the ear piece. And the completely wireless part. The case was really nice and convenient. But my buds didnt charge goood unless you had them perfectly on the metal part. I didnt try any other features like waterproof or tracker. These are great headphones. I was really excited to finally get some. But i will be returning them and trying some different ones. I do recommend them though. Like i said in the beginning it is all about preference.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality, Storage
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    the dash PRO

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good audio quality waterproof. have 4 gigas inside very good design. no bad batt life. note: very important need to use the correct silicone, I use another...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    UNDERrated

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned or tried every "true" wireless earbud that Best Buy currently sells and I would rank these second behind the Jabra elite's. Overall, they are better than Skybuds, Sol Republic amps air, Samsung gear, and Onkyo bt800. These reviews are very subjective (including my own) because the sound quality depends so much on the seal of the earbud tip. Here is another thing to consider, these earbuds can and are updated,continually improving them. You may read a negative review on the Bragi dash but what if that review was posted BEFORE an update was released? I was going to return my Skybuds because they didn't go loud enough. About a week later they released an update and more than solved the problem. I hope this helps someone out!

    I would recommend this to a friend
    • Brand response from Bragi Customer Support
      Posted .

      Thank you very much for the 5 stars, we are happy you are enjoying your Dash and the experience of the Truly Wireless Earphones of Bragi.

      If you ever need support, do not hesitate to contact our Customer Service Team. They are always ready and happy to help.

      Cheers from Munich,
      Your Team Bragi Bragi

  • Rated 1 out of 5 stars

    It was good while it lasted

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the Bragi Dash Pro for a Christmas gift. I began using them and loving them almost immediately. They were expensive for a pair of earbuds, so I treat them like gold. The head motion ques were way too sensitive so I had to shut those off early on. The microphone worked sporadically and the side panel controls on the buds were incredibly temperamental. After 8 months of use, the right bud stopped working altogether. Up to this point, I was more than satisfied and would have recommended them even with the issues I experienced. Customer service became the problem. I contacted customer service via email and it appeared to enter a black hole. After 48 hours of no response, I got online and chatted with the representative. Very helpful person ran me through a myriad of reboot and updating steps. All to no avail. I returned back the next day after they should have been fixed and charging and again total failure. Back on email, no response. Back to chat and the same customer service person was very nice but unable to fix the issue. I was advised to send proof of purchase and my product would be replaced immediately. I did, and the customer service person approved the receipt, then back to the black hole. 5 days later I received an email saying the "after sale service team" reviewed my proof of purchase and determined it was not sufficient to prove the purchase. (Read: delay tactic) After running and jumping through hoops I provided a better and more thorough receipt of proof of purchase. Please note - before you can do anything with a Bragi- you have to log on and enter all your personal details online. Which means they knew I had this product down to the serial number months ago. Guess what - I was not lying and the serial number and proof of purchase matched. I now proved I was not a criminal trying to fix stolen Bragi earbuds. I later received an email telling me I would receive another email soon and that the second email would give me directions on how to return my broken earbuds. Only after they received the broken earbuds in Munich Germany, would they review them and send me a repaired or replaced unit after holding the broken unit for an additional 5-10 days. Realize that with shipping time we are looking at being out of service with the product for at least a month. I assume I must be back in the criminal category because they will not replace the broken unit that is absolutely useless until they receive it in the mail and study it. While I loved the product when I had it and it worked, the customer service is atrocious and needs a complete overhaul. I see that they read every review on Google and other sites and comment the same thing on each one. They always say they are sorry and ask for the customer help ticket number so they can review it. Here it is: 343133

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Not a FAN of this pair...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the sound to be not so good at all. I was also surprised that even on HIGH.... they were not loud enough. I could hear way too much outside sound. Too many useless fussy features can ruin a good pair of earbubs. Spend your design time on sound quality. Not the extra mechanics. Get some volume under your belt while you're at it. I found a pair for half the price that sound 100 times better and cause no ear fatigue. I do NOT recommend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Updates make it a few steps above the rest.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really believe in chances. I read the reviews. I bought the item and I am so glad I ingnored the old reviews. The new updates to this product are far superior to any headphone you'll have. I wanted wireless. I wanted something that could hold music so I can row without having my phone on me. I hate a phone arm band so this fit the bill. Zero connectivity issues unless my wireless is spotty, which isn't the headphones issue. Same issues with my Jaybirds so I knew it wasn't a Bragi problem. Love the transparency option as well as the new Siri connectivity. Heart rate could be a little more accurate bit since this is the least of my worries I'm certain the next update with address that. (I mean, you really can't beat German technology can you!?!). Honestly a great product. Stayed in doing a cartwheel (just because someone asked so I tried it). Buy them you must.

    I would recommend this to a friend
    • Brand response from Bragi Customer Support
      Posted .

      Thank you very much for the 5 stars, we are happy you are enjoying your Dash and the experience of the Truly Wireless Earphones of Bragi.

      If you ever need support, do not hesitate to contact our Customer Service Team. They are always ready and happy to help.

      Cheers from Munich,
      Your Team Bragi Bragi