Customer Ratings & Reviews
- Model:
- BES880BSSBUS1
- SKU:
- 10736193
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Disappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I lift weights almost daily. It takes a great amount of my strength to get the portafilter to its proper position. The entire machine moves as I try to turn it into position. I think there is a defect in the unit Best Buy sent me. There are times too when the filter remains stuck in the machine. I plan to return it. Really disappointed they would sent a defective product to one their Best Buy Elite customers.
No, I would not recommend this to a friendit’s was great till it stop work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the machine was great for about a month and a half and then it stop working so we spend over a thousand dollars for a machine that no longer works. Very disappointed
No, I would not recommend this to a friendBroke after 6 month
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 6 months. Support was nonexistent and actively avoided me
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://www.breville.com/us/en/support/breville-support.html with a subject line of BV220819BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to [email protected] and include the same information.
Pure frustration
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Warm coffee that gets cold in few minutes. Breville is always sold out on filters and any essential replacement part for this machine.
No, I would not recommend this to a friendNot the best
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad customer service. Machine is not worth full price better get it when it's on sale.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Horrible Best Buy customer service!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy won’t honor promo! Buy this somewhere else.
No, I would not recommend this to a friendNoisy and messy.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice. My wife didn't like it. Had to return. Too big for my house. Noisy and messy.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Skip this unless you want an overpriced machine
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It simply does not make good coffee. I've owned good espresso machines, this is not one. Plus BestBuy claimed they shipped it and they didn't, then it came very late. The entire transaction has been unsatisfactory.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you regarding making sure you get a crema-filled, good-tasting shot. Since this is a public forum I would ask you to file a new Case through this Breville web link https://www.breville.com/us/en/support/breville-support.html with a subject line of BV210401MR-4. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to [email protected] and include the same information.
Breville Barista Touch Temperature is too low!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Breville Barista Touch Temperature is too low and it does not go higher 140 degree
No, I would not recommend this to a friendYyyyui
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ttyyi yuuu ttyyy wrtyyu ttyyiigeryy try swdek gggy
No, I would not recommend this to a friendEspresso
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over priced Wish I could return - Found similar on Amazon for 1/2 the price
No, I would not recommend this to a friendWorks great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good coffe machine to make any coffe style you like
I would recommend this to a friendBreville touch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect machine which takes the guess work of how much beans to grind. No scale needed to weigh the beans.
I would recommend this to a friendBreville barista touch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The breville barista touch is a great product. Would recommend
I would recommend this to a friendLOVE THIS MACHINE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If your looking to enjoy every sip of coffee you need this machine in your life!
I would recommend this to a friendSay bye to Cafes. Upfront cost is worth it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Greatest personal espresso machine I've owned. I got a recommendation from my Italian best friend. He was not wrong. Espresso comes out better than any cafe I've been to in NYC. My wife and I spent the first 7 years of our relationship going out to Cafes Saturday/Sunday mornings to start our day. We don't even go out to Cafe anymore. Best Bang for Buck espresso machine. Takes a little effort and the learning curve is small. The auto frother gets the temp and the foam as consistent as possible and if you're not happy, you can manually froth. Go for it!
I would recommend this to a friendLOVE the Barista Touch Expresso Machine!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE the Breville Barista Touch Espresso Machine! The cost point is high but waited for a sale plus used a store credit so I wouldn't feel so bad spending so much money for an espresso machine lol. The quality of espresso this machine produces is top notch and the touch screen makes it so easy. I love how you can adjust the settings to your own personal tastes. I always like that you can create your own setting, name it your name, and from that point forward you just press your name for your specific cup of deliciousness. I'm well pleased with this purchase!
I would recommend this to a friendGreat machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing esspreso machine, just get a good coffee and try to find the best size and numbers to make the best espresso and enjoy, its so good i bought 2 of them
I would recommend this to a friendGreat machine from Breville
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve always enjoyed making my coffee with a more manual espresso machine, but this is a great “best of both worlds” experience. It’s also esthetically pleasing compared to more pricey machines from other brands.
I would recommend this to a friendSimply Wonderful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely LOVE this machine! It’s exactly what we have been looking for after many unhappy experiences with other espresso machines. It is easy to use and produces quality espresso. We are very pleased!
I would recommend this to a friend
