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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 278 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, excellent scan quality, and compact size of the ADS-1700W Wireless Desktop Document Scanner with Touchscreen LCD. The wireless functionality and touchscreen interface are also frequently praised, while some users mention areas for improvement in the software and the lack of a battery for complete portability. A few customers also noted challenges with paper handling.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 278 reviews
  • Pros mentioned:
    Scan quality
    Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Very nice but something old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice to see the speed of the scan, but when I'd try to scan two faces I have to choose that option every time that I use it. On the other side Brother said it came with paperport software, but it is only for 30 days then you have to subscribe.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great scanner with 1 minor flaw.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing scanner. Its fast and does double sided scanning very quickly. Not to mention high resolution scans. I in particular love the workflow capability. It made scanning quick and painless. The only flaw it has is when scanning multiple pages, the feeder may not grab the pages in order. You have to be careful to feed the pages in a stangered manner. But even with that I was able to get it to work just fine. I just wish the feeder was as easy to setup like my copier. But for the price and speed, it was a great compromise. I was able to scan 200 photos in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Scan quality

    Rated 4 out of 5 stars

    Recommend it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to order, Prompt delivery Unit was easy top set up, is lightweight, easy to move around. Am using wireless, again, easy to set up. Scan is quick and friendly

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Wireless

    Rated 5 out of 5 stars

    Best Scanner I've Used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little scanner is just great - it is fast and scans both sides at one time - I was so impressed. It works wirelessly so you don't even need to attach it to a computer. Everyone in my home scans with this. Definitely a great scanner.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    JUst what I needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the speed, ability to do one or two sided. Still learning it and hoping to find new ways to make my organization of files easier and more efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Scan quality

    Rated 5 out of 5 stars

    good scanner - easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up, scans multiple pages at once and you can pick a folder on your computer for it to automatically drop files to which is great- also obviously light and portable.

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality

    Rated 4 out of 5 stars

    Compact and fast

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little scanner. I like the wireless functionality and small the footprint. I’ve used faster scanners but they were big and bulky. This one I just keep in a drawer until I need it. I did notice that it works better when you use the recommended software. I’m using a Mac and got the software on the App Store. It’s not the greatest software, but it works when I need it. I wouldn’t use this scanner for large jobs, but for scanning personal mail and some work documents it’s great. Much faster than using my phone to scan.

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality

    Rated 4 out of 5 stars

    Brother Scanner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast scanning. A little complicated on set up as instructions are not very clear, both manual that came with the scanner and the online instructions. I should further mention, Brother USA site is extremely slow and also not clear in navigation in finding what one needs. I was forced to call and even when talking to representative and navigating thru the site it was slow. Once set up it is very fast and great home scanner. I am comparing this scanner to a Fujitsu scanner that I still have. The Fujitsu is better at set up and easy but it is slower.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good scanner, fast and reliable.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good scanner, the UI could use some work but overall it works very well. Lately have been running with some network connection issues, but not sure if it is the scanner or my network... either way, I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Scan quality

    Rated 4 out of 5 stars

    Good little scanner/easy set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set-up and the scans come out clear. I wish there was an easier way to scan multiple pages into a single document, but it's not a deal breaker.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Very compact, fast scanner. Easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a photo scanner to digitize my photo collection. One with a feeder to make scanning thousands of photos easier. This scanner not only met these requirements it easy very compact as well. The only negative is many photos come out slightly darker and redder than the original. I’m sure there is an adjustment for this however I have not found it yet. I would still recommend this scanner.

    I would recommend this to a friend
  • Cons mentioned:
    Paper handling

    Rated 5 out of 5 stars

    Great Product for the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Fujitsu ScanSnap for 12 years and I finally had to replace it but the price was too HIGH. I have had good luck with Brother products in the past so I decided to purchase this scanner. It's super compact footprint on my desk is a real space saver. The different ways to connect (ie: wired or wireless to computer or to WLAN) to your computer are a super convenience factor. I have stacked 25 pieces of paper at a time to scan and it only grabbed two (2) papers once. It was three different workflows that you can set up. It is a great little product that I am glad to have purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great little scanner but could be a little better.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is compact and scans quickly. The feeder stands up easily and if you forget to flip out the paper feeder guides for the side-to-side stabilization, it will feed crooked. There is a switch for rear leading paper to front loading cards but I don't see why it doesn't just do that automatically. When it is asleep loading paper wakes it up automatically so that is nice. If you close the feeder tray it appears to shut down and wake up when you open it back up.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Alright for home use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scanner is good for its purpose: a MOBILE scanner. I've scanned over a thousand documents and they all came out fine, not the greatest. The auto de-skew is slightly lacking as it can include unwanted gray areas and only works well when scanning as JPEGs not PDFs. The tray is finicky & loose. When scanning, it will lose alignment. **I'd recommend spending more than this**

    No, I would not recommend this to a friend
  • Pros mentioned:
    Scan quality, Size

    Rated 5 out of 5 stars

    Works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small scanner made of plastic. Thought it might be fragile, but seems to work fine - just don't drop it. Makes very clear scans and is very fast. Can't beat it for the $.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Fast Scanning and Decent Software

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are using Windows 10, this is a fairly simple setup and is a fast scanner depending on resolution settings. PaperPort and Nuance Products are a separate download that is enabled when connected to the scanner. Good software, not thrilled with the installer of the third party software. Does have Linux drivers but organizer software support and scanning software is not supplied. Haven't yet gotten it to work with Paperwork open source software.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    Great little scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought this to scan a huge amount of papers and found out that ever paper I scanned ended up slightly at an angle. I tried to adjust the paper feeder and no matter what I did it was all slightly off which bothered me more than it should have. Thats's why I had to drop it a star. I like how it was completely wireless and also had a function for small cards like business cards.

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality

    Rated 4 out of 5 stars

    Ok scanner but....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I use this scanner for Neat to keep track of expenses. If your scanning a standard sheet everything is great, but when you scan receipts it gets messy. The quality of scan is great and the options with the installed software is great too. Works well with Neat Scan Utility. Just not so great at scanning multiple receipts usually have to send them through one at a time. I would invest in the next model up to see if it’s capabilities for receipts is any better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Scan quality

    Rated 5 out of 5 stars

    Good choice for document scanning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this scanner to free up space on my desk and I use it exclusively for document scanning. It replaced a Canon all-in-one printer (a color laser printer replaced the printing part). The scans are very fast and both sides are scanned at the same time and the output quality is very good for documents. I don't find the touchscreen to be too useful, but the Brother software on Windows 10 is easy enough to use. I'm using it via wireless (setup with a USB cable). The paper guides were a little fiddly at first, but I think they're set properly now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable and wireless scanner that works great. I have used it on multiple occasions and never had a problem downloading my papers into a file

    I would recommend this to a friend
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