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Customer reviews

Rating 3.7 out of 5 stars with 84 reviews

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  • Service

    Rating 3.7 out of 5 stars

  • Professionalism

    Rating 3.8 out of 5 stars

  • Expertise

    Rating 3.7 out of 5 stars

65%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 84 reviews
  • Rated 5 out of 5 stars

    Professional Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big heavy refrigerator. They sent enough men and install went great. Very careful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    From products to service always buy from best buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service tech. Tony was knowledgeable and even changed the water line to be a better fit from faucet to fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water line not needed

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a full fridge so I am not sure whay i was told to order the water line. I believe I sent it back

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers for our KitchenAid built in refrigerator were professional, fast, clean and did a fantastic job! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new refrigerator/freezer. It works well and is very very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! jhgjgjhgjhgjhg

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very respectful clean representative Professional on time installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic crew

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult Installation of two GE monogram refrigerators was handled very well by the crew that was originally involved.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nightmare in our kitchen!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrific experience! After three no-shows, somebody finally showed up but did a horrible and incomplete job installing every aspect of our entire kitchen. Pieces were left unattached, wire were connected wrong, items didn't work, doors not level, and more. After waiting two more weeks to try to get the installations corrected and finished, I finally gave up on Best Buy / Geek Squad. Never again!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done and in short order. No damage to existing structures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great fridge, very quiet. And great connectivity. Only issues was installation .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Build in refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the same as thermador but much cheaper, totally worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed my new sub zero were outstanding!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New built in fridge installed nicely, even though some unexpected com pm locations arose. Really good technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SubZero

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buys great service by Julio Campos made this deal possible and also good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    King World's Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Love it. Its been working great without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water line for ice maker.. installers were great! Ice maker is working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my team was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    although it took forever to get a team out here, when they finally got here, they were terrific.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Installation Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worse than poor - absolutely awful! The installation company retained by Best Buy had little to no experience installing high-end fridge/freezer columns. We had to hire another company to undo their work and install properly. Horrible experience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    High quality refrigerator with great storage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have previously had a SubZero. Prefer the Thermador due to better shelf and door storage.

    I would recommend this to a friend