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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 169 reviews

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Pros mentioned filter

Cons mentioned filter

75%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the brightness, easy setup, smart features, voice control, and compatibility with Google Home. However, some customers have concerns about the adhesive quality, connectivity issues, the product being expensive, the length of the strips, and the overall price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 169 reviews
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Great led light strip!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this for our sailboat provides a lot of light and uses about 22 watts.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Great price and quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and very bright. My son loves the way his room looks.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Javier, thanks for the review we are glad to see that you and your son are enjoying our light strip! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected]

  • Cons mentioned:
    Length

    Rated 5 out of 5 stars

    So beautiful and easy to install

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. So beautiful! I wish they had longer strips available

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the review we appreciate it! Glad to see that you're enjoying our products. Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected]

  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    LED STRIPS RULE

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have now purchased 6 of these and they are awesome

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Kids love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for my boys. They like how it makes their bedroom light up.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the feedback! We are glad to hear that you and your family are enjoying the C by GE light strip.

  • Pros mentioned:
    Led lights

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The led lights work very well and i recomend for any emergency

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Bestbuygamer, we're happy to hear you're enjoying the light strip! If you ever need anything you can reach us at (844) 302-2943. Thank you for the the feedback!

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use, the lights are really bright also.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Good Product!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product! Not as good as some others, but pretty good!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi BDB72, we're happy to hear you're enjoying the light strip! If you ever need anything you can reach us at (844) 302-2943. Thank you for the the feedback!

  • Rated 4 out of 5 stars

    Lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always wanted some lights to put on but were expensive til i saw this and they work great

    I would recommend this to a friend
  • Pros mentioned:
    Led lights

    Rated 5 out of 5 stars

    Great lighting for big rooms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has bright LED lights and easy to setup in your room

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really awesome Lights

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal My daughters love them. I would recommend them to anyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good lights for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good lights for the price but need hub to get better colors

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi there, Thanks for the review we appreciate it! The Light strip does not need a hub to change colors, you can simply adjust them on our C by GE app. Please feel free to contact us if you have any questions at 1-844-302-2943 or email us at [email protected]

  • Rated 4 out of 5 stars

    5 star !

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome smart light. really looks good in living room.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks so much for the kind review! Please reach out to our support team at 1-844-302-2943, or [email protected] for any questions or concerns you have.

  • Pros mentioned:
    Brightness
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly disconnected wouldnt work with google home, had to reset and repair multiple times, some resets wouldnt even recognize the light strip

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Tyler, we apologize for the issues you faced with connecting with Google Home. Please reach out to us at 1-844-302-2943 so that we can get this fixed for you. -C by GE Support

  • Rated 4 out of 5 stars

    Nice lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was difficult at first to pair with google at first.

    I would recommend this to a friend
  • Cons mentioned:
    Adhesive

    Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say I don't know how the lights or app work, but I unboxed the lights and cut them to size for the back of my TV. The adhesive on the back was awful not sticky at all. So we exchanged it for a new one no problems at all best buy took it back and we went home with the new set of lights. I get home to the same problem. I returned them and best buy didn't have anymore in stock so I went to Target and had the same problem. I have tried 3 different sets of lights all with the same problem they do not stick to anything.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Shan, sorry for the inconvenience! We recommend cleaning the surface you wish to attach the light strip to with alcohol, and waiting for it to dry before adhering the light strip. Please give our support staff a call at 1-844-302-2943 for more info!

  • Rated 5 out of 5 stars

    Lights!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son. He uses his light strip every day. He loves the fact that he can control the lights with his phone and basically create any color he chooses. Connecting to Alexa is a bit tricky though.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for taking your time in writing us a review we appreciate it! Please feel free to reach our support team if you have any questions at 1-844-302-2943 or email us at [email protected]

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    The absolute worst product I have ever bought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To begin, the product is extremely expensive. The second problem I ran into was connecting the product- it could not connect for the life of me. When it did connect, the lights were not bright at all. Eventually they began to work but only for a few days then I ran into the next MAJOR problem. My phone was unable to connect to the device. I would factory reset but the lights wouldn't connect at all. I eventually gave up and am planning on returning them

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We're sorry that you experienced issues with our smart light strip and would like to assist more with this issue. Please feel free to reach our support team at 1-844-302-2943 or email us at [email protected] we'll get you up and running.

  • Pros mentioned:
    Brightness

    Rated 2 out of 5 stars

    Lights are average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lights come on by itself sometimes which is weird. Lights are bright and nice colors but only one setting. Lights don’t do rotation

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hi Ron, we're sorry that you are experiencing issues with our products. Creating a new location on the app will fix this. Please do not hesitate on contacting our support team at 1-844-302-2943 or email us at [email protected] we'll be more than happy to assist!

  • Rated 5 out of 5 stars

    Lovely light system for an automated home

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light string fits perfectly for under-cabinet lighting! I love the option to change light temp during the day for best viewing and it doesn't strain my eyes!

    I would recommend this to a friend
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