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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4 out of 5 stars with 483 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers express satisfaction with the Smart Drip 10-Cup Thermal Carafe Coffee Maker, highlighting its excellent coffee quality, elegant design, and ease of use. The temperature control and Wi-Fi connectivity are also appreciated features. Some customers wish for a higher capacity and have noted the absence of a warming plate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-483 of 483 reviews
  • Rated 1 out of 5 stars

    Poor machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coffee isn’t hot once made. Have to microwave after which makes no sense especially for the price. Would not recommend at all

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi, we're sorry you're disappointed in this coffee maker. We appreciate your comments on its performance and we'll continue improving this model. Thanks for making us aware of the issue and please reach out to us on social media if you need any further assistance. -Sylvia@Cafe cafe_appliances

  • Rated 1 out of 5 stars

    Ooooooooooooo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unused so far haven’t find how to turn oooooooooooooooooooooooooooooo

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello- We appreciate your purchase and would like to help! Please review the manual starting on page 7-11. To set the clock, push the temperature button and hold for 3 seconds. Clock illuminates on the display and the white dot on the temperature button will illuminate. To set AM/PM: Rotate the Brew/Select knob and push to select. To set the hour: Rotate the Brew/Select knob and push to select. To set the minutes: Rotate the Brew/Select knob and push to select. Please reach out to us via a private message on Social Media and we will be happy to assist you further. Thank you! Joyce@Cafe cafe_appliances

  • Rated 1 out of 5 stars

    Total Crap

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Crap!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello there, thank you for reaching out with this feedback. We are very disappointed to hear that this coffee maker has not lived up to your expectations, and we are so sorry for the headache this has caused for you. If you believe that your coffee maker is malfunctioning, we would advise that you reach out to our factory service team at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET. We look forward to assisting you in any ways that we can! -Elliot@Cafe cafe_appliances