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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 272 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers value the View Indoor 1080p Wi-Fi Home Security Camera's excellent camera quality, ease of use, and night vision capabilities. Many found setup to be straightforward and the price reasonable. However, some users experienced issues with the motion detection feature's reliability and occasional connectivity problems. Overall, the positive feedback on image quality and ease of use outweighs the reported concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 272 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great bang for my buck!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had one camera and liked it so much I added another. It has clear pictures, different modes, and there is no additional fees unless I want to upgrade. I will be adding more as funds allow.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Canary Indoor camera is awesome. I’m grateful for it and how easy it is to use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Decent Product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera was a great purchase made. Quality of the product is amazing and very easy set up. Some glitches on the camera is that it tends to go offline at random times - which is slightly irritating. Has a feature acting as a tracker for the phones that are connected to the camera - this is a nice addition. Would recommend as a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Night vision
    Cons mentioned:
    Motion detection

    Rated 4 out of 5 stars

    Great for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great night vision, captures sound well. Doesn’t always capture movement but other times is very sensitive. Maybe something in the settings I need to change. This is great for beginners when you want to see what’s going on in your home.

    I would recommend this to a friend
    • Brand response from Canary
      Posted .

      Hello,
      Thank you for purchasing a Canary View. For your concerns, please email [email protected]
      They will be able to help with any questions you might have.
      Best, Kayla CanaryCo

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Does the job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a camera so that I could capture rodent activity in my home at night - this camera performed better than I could have hoped for! The set up is easy, the picture clear, and the replays and downloads effective. The only issue I have run into is trying to restore a connection remotely - we had a power outage while I was out of town and one of the two cameras went off line. I've not been able to get it back up yet, and likely won't until I am there to pair it with my phone again. Other than that it works great!! Simple and effective....

    I would recommend this to a friend
    • Brand response from Canary
      Posted .

      Hi Betsy, We are always looking for ways to improve our cameras, so we appreciate you taking the time to leave feedback about the View. This is very helpful. If you ever need customer support, please feel free to contact us at [email protected].
      Thank you for being part of the Canary family.
      Best, Kayla CanaryCo

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Video quality is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't use all the features without paying. You don't even get 30 days to evaluate. Video and audio is very good. Easy setup too bad they want more money to utilize the cameras features. Subscription is high IMO. If you wait they offer lower subscription prices.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my first two Canary cameras in 2015. They are still going strong. I recently added 3 more of these. They are the View model, which does not have the unnecessary temperature and air quality monitoring that the original Canary had. Our annual video storage subscription allows for up to 5 cameras for the same price, so this maxes out our Canary camera system. They work well. I get a notification every time a person steps into the field of view that I set for the camera. I bought this camera on sale for about $50, so it was an excellent value. People also don’t typically recognize the Canary as being a camera. It looks like a soap dispenser or air freshener or something like that to the uninitiated.

    I would recommend this to a friend
    • Brand response from Canary
      Posted .

      Hi there,
      We truly appreciate your feedback and 5 star review. We are delighted to know that you enjoy your Canary View cameras. We thank you for being a dedicated customer and for being part of the Canary family.
      -Kayla CanaryCo

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Works well, live is great, online service options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This view monitor for security of our Homeworks wonderful, you can click alive you to see in day or night mode what is going on inside your home… You can also turn on notifications when you are away so it’ll automatically text you if it sees any movement. If you’re worried about your home or some other area and just want a quick way to check on things this is perfect for that. It will automatically keep the previous 24 hours available for you to review for any activity as well. The only negative is if you would like to see farther than 24 hours you will have to purchase an online subscription service, which is reasonable, but mostly not necessary. Also the two way option for audio is only if you add a service plan. The build quality is quite good and the set up is quite easy even for someone who has moderate to simple app experience.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice camera for the money. Easy set up, app is simple. Sometimes there is a bit of a delay when watching love but for the price, this is an excellent deal for a camera that seems well built and is easy to move around and place anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Second one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We liked our first Canary camera so much, we bought a second one when we saw it was on sale. Easy to set up and access on the app. We use it indoors to keep an eye on our pets. Image is better on this one than the smaller one we got.

    I would recommend this to a friend
    • Brand response from Canary
      Posted .

      Hello, Thank you for your feedback and being a dedicated customer. We love to hear that you enjoy our products. We truly appreciate you being part of the Canary family!
      Best, Kayla CanaryCo

  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Great product very poor support

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Canary cameras at 2 locations for several years. They work well. I recently bought 2 additional cameras. The first camera was setup in minutes. No problems. The second canary had problems and went to their website to get support. They have email and text support without any live support. It takes they hours to reply to each step. Their support model does not live up to my expectations and likely will not work for most users. I believe that the specific camera is faulty.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good Camera if you have a plug-in

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera, clarity is great however there is not a battery so it has to be near a plug-in otherwise it's been good.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Setup

    Rated 5 out of 5 stars

    Great camera!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to watch the fur kids. Great picture. Easy to use and set up was a breeze!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Very good picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera. Great picture even in night view. I love that you can use the talk button on the app to speak with the person. I have several of these at my mom's house. When her phone is off the hook I can use the camera to talk to her to put her phone back on the hook. I gave it a 4 because I am trying to see how long they last. I have had two of them to stop working. It has been over a year so I don't know if it is still under warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good picture but...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great camera and can hide in plain sight but has a few drawbacks. First, it has a white on its base that turns on when the camera is on, making it hard to be used discreetly. Also, when it’s being used in the dark, it has red lights turn on. Secondly, the only way to store videos or download them is to subscribe to the service because all the free one will let you do is watch them. That being said, it takes great videos, especially in the dark.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Setup

    Rated 4 out of 5 stars

    easy set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ideal for first timers. Set up was easy and camera is very clear, with a fairly wide angle view.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good camera, good sale price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera was easy to set up, it took 30 minutes from the time i opened the box. Lots of features and easy to configure. My only problem was there was a server issue for 3 days where the the modes wouldn't work properly. The web site gave updates and eventually got it fixed, i had to go 3 days without the camera when I really needed it. Overall, I'm very happy with the camera and the sale price of $50 made it a great buy!

    I would recommend this to a friend
    • Brand response from Canary
      Posted .

      Hi Steve,

      Thank you for the feedback. We appreciate you understanding our bump in the road. We are very happy that you're enjoying your Canary View and that you were excited about the pricing. Again, thank you for being part of the Canary family.

      Best,
      Kayla CanaryCo

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Good picture quality and value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Easy Setup, good product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Canary security camera is easy to use and install. Has great video quality.

    I would recommend this to a friend
    • Brand response from Canary
      Posted .

      Hello, Thank you for the positive review. We like to hear that you are enjoying the Canary View.
      -Kayla CanaryCo

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the canary cameras they are very easy to set up and keep you alerted of your home while away. I love that it has the talk feature where you can talk to someone inside your home. I scared the heck out of my son! Only issue is sometimes it doesn’t pick up movement when it should.

    I would recommend this to a friend
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