Customer Ratings & Reviews

So far, printer is working great. Black and colors look great.

Very happy with this Canon printer. Was easy to set up. Have not completed the FAX setup, but that doesn't appear to be hard.

Complete lemon. Worse printer I've ever had. Goes offline, cannot scan even though it is supposed to. Decides not to print for no reason at the worst moments. DO NOT BUY. Now on Amazon for the third of the price I paid

Just excellent, fast, quality, durability, perfect

Great printer only thing that I find an issue with is that after searching for the setting to have it print out the fax receipt it was unable to do so but other than that the printer works great!

So far so good. This printer is working like a charm. We have a school teacher and a high school student in our household, and this printer is already making a difference.

SO FAR SO GOOD, QUIET & EFFICIENT, THE EASE OF PURCHASE AND CUSTOMER SERVICE WAS COMMENDABLE. I ALSO APPRECIATE THE PROMPT DELIVERY

Being not tech savvy I had my son set it up. This printer does not need special cartridges so much better.

Perfect for our needs. Great for students and business. I love the big ink tanks.

the printer takes a long time to think, compared to the brothers that I had, this one is the slowest, it takes a long time to load the system, it takes a long time to connect!

Love it! Highly recommended. Don’t hesitate , run.

Tl;dr I’d recommend this printer if you need lots of good looking, color print outs and have some time to wait for them. A fast 9 pages per minute single sided will have you making flyers in no time. Double sided documents must be slowed down to reach the same quality Generally speaking, you can buy a cheap printer with expensive cartridges or an expensive printer with cheaper consumables. Canon is moving to the head of the pack when it comes to cheaper consumables, offering up to 16,000 pages from a single set of ink. Needless to say, I can’t confirm if Canon is lying, but I can say Canon is delivering this low cost per page with consistent, quality printing. That’s significantly better than ink jet printers I’ve used from Brother. Unfortunately, this is not a perfect unit that I can recommend to everyone. You can choose faster printing or double sided printing, but not both. When printing double sided pages, the ink doesn’t have enough time to dry before the page is sucked back through the rollers for printing on the other side. This results in some ghosting of text or images located near the bottom of the page. This can be fixed by increasing the drying time setting on the printer or by printing single sided only. With the drying time increased, the printer goes from 5 pages per minute (double sided) to 2 pages per minute. My friends Brother, color laser printer in his home office does 12 pages double sided per minute by comparison. It cost around the same amount up front. While his page cost is ~$.04 for consumables, this printer is < $.01 using Canon’s excellent ink. The printer was easy to set up and fairly easy to use. I had the printer out of the box and on the cart is < 5 minutes thanks to flexible, but strong cardboard packing materials. It was solid, but not heavy, weighing about half of my friends printer. Set up can be done through an app or a web page. Connecting it to WiFi was very straightforward. Loading the ink was similarly easy. It’s amazing how much ink the printer’s reservoirs go. While the print speed may be slow, the print quality is great (other than the ghosting issue mentioned above). Text is clear and precise. Mixed with graphics, this printer is hard to beat! The small office type color laser printers do not handle graphics and pictures as well, even at a higher cost per page. The single sided scanner can be set to use a variety of web services. E-mailing scans requires configuring an outgoing mail server, but gets the scan where it needs to be quickly. It isn’t the fastest around, but gets the job done in a pinch. The LCD screen is convenient for some things, but isn’t really large enough to make more than a few basic changes. It’s a touch screen and fairly responsive, but requires you to enter passwords and email addresses using the alphabet on a U.S. phone keypad. Also, it’s hard to access the screen when standing up as it doesn’t tilt up. Overall, this is a decent printer released at a time when fewer and fewer people are using paper. Therefore, the main use for this printer is destined to be flyers and other, similar collateral. For that, the double sided printing issue will not be a problem. It just means tweaking the printer setting each time double sided is needed. 4 stars for being a good value, just not quite the printer to rule them all.

I have never had such a difficult time trying to connect a printer to a computer via wifi ! I don't know what the problem is but it's beyond ridiculous ! I am not computer illiterate but apparently I am when it comes to Canon printers... no reason it should be difficult, at all ! Pick another printer, any printer ! My HP didn't last 2 years but at least I could connect it ! Ugh !

I have many Canon products including my R7 and the Maxify GX4020 is what I needed for my home small office. Right out of the box it comes well packaged, it comes with instructions on how to take it out, it has tape to make sure everything is intact on arrival. The box comes with the GX4020, Power cord, telephone/fax cord, 4 Canon 26 ink (one yellow, one cyan, one magenta and one black) and lastly the manual and instructions. Setup is easy, it comes with a setup instructions pamphlet, and the application either on the computer or mobile device can be connected to the all in one. It has generic drawings of the printer and has step by step, from turning on the printer, pouring the ink, loading paper and the instructions on the screen of the printer. I like how it works either wired or wireless, so I do not need to have the printer next to me or my printer all I need is an outlet to plug it in. Printing is easy and for a home office it is fast, I like that I can print from my mobile device as well as my computer or laptop that I work from and it is not wired. I also like that it does print on both sides and it prints with a nice sharp and crisp finish. As I mentioned I have an R7 so I have printed my photos and they come out great. Copying is easy with the ADF or automatic document feeder up to 35 pages and that is more than enough for me. Scanning is something I do a lot since I do not like to have documents around, I just scan and store them on my computer, cloud or storage. The scanning resolution is 1200 x 2400 and it is plenty. Faxing can be done and it is a good option to have but I usually just scan and email or share the file. As for the ink, I really like the visual I have on the ink; the printer has windows to show the levels of ink and having a visual also helps to know if I have to order more Canon ink. I like the touch screen on the printer, I can do everything from the touchscreen if I want to and also it does give me important information such as how to do maintenance or fill with ink. I also like the shape of the printer, I can do everything I need without taking much space. Overall I really like the GX4020 for home or small office, I like how easy it is to setup and maintain. I like that it is easy to connect and use. I also like that all around the printer you have stickers showing me how to open, close, fill with ink and on the screen there is more information, finally on the application there is plenty more info available if necessary.

Packaging/Delivery/Setup: This printer was shipped with just the product box and no outer packaging/box. To no one’s surprise, the box arrived damage, but the printer was well-padded enough where it didn’t affect the printer. Taking the printer out of the box, the first thing that stuck out is that it’s a nice size but not overly commanding (I should preface this comment with I have a medium-duty business printer that is easily the size of 3-4 of these high and two deep). It’s also insanely lighter, comparably but still feels substantial (or high quality). The design feels modern and is eye-catching. The setup was painless. This all-in-one supports AirPrint and the screen provides the instructions (or you can scan a QR code and access them online). With AirPrint, you pretty much just connect it to the same WiFi as your Apple products and they should “discover” the printer without having to jump thru hoops or download anything extra. Filling the inks was a lot easier than anticipated. I remember the old school ink refill kits that used to come with a syringe, and I was highly traumatized by these. I recall ink going everywhere and the consistency of the ink being too thin so it leaked out of the cartridges and effectively ruined the printer. I’m happy to report these re-fillable printers have come a long way and replacing the ink is as easy as aligning the bottle over the corresponding color and pressing down into the “inlet” with no mess. Printing/Copying/Scanning Some things that stuck out to me: (printing) LOVE the multiple paper trays (front and rear). The manual feed is kinda useless because it only does one sheet a time, but I do like the option of having multiple trays. I print more shipping labels than anything else, so I’d be likely to put these in the main tray and regular paper in the rear tray. I do wish (just thinking of placement against a wall) that there was an option to purchase stackable trays so both trays could be front-facing. (scanning) I was surprised to discover that this printer supports duplexed scanning. Copy and print speeds were good, but the weird thing is the print quality is worse than my larger laser (about 1/2 the resolution). Equally interesting, the scanner quality on this blows my larger laser out of the water (easily 2-4x the resolution). Some final things to consider: (1) The warranty on this is pretty funky. At first glance, 3 years is eye-raising, but then they go all car manufacturer on you and put a “orrrr 80,000 sheet” warranty on it. So after doing some math, a box of paper is 10 reams or 5,000 sheets. This means your warranty could end considerably earlier if you use more than 16 boxes of paper in any period of time. (2) Something that’s common on these small-business focused inkjet all-in-ones is to have consumable components that are required to be maintained outside of the ink. This is very much in-line with what you’d expect on a business all-in-one laser, but if you look at most consumer printers, they don’t require maintenance cartridges or print heads. The maintenance cartridge was explained to me as a reservoir for ink dispelled when the printer is calibrating etc. And the print head is over $150 to replace on an already $500 (MSRP) machine so just be aware of the cost of operation/ownership. (3) WiFi included is dual-band! And this printer is actually a little quieter than my laser. (4) From a design perspective (in regards to the touch screen/printer software) Canon made a lot of great decisions in regards to usability and this printer is intuitive and easy to use/operate for the average user.

Paper jams a lot. I had trouble with 2-sided printing

I’ve used a number of printers in my time, not all have been a pleasant experience. Whether it’s a clunky setup, inefficient printing, durability, or any other number of things printers can, and have, been an often frustrating experience. Then every now and again one comes along that changes your experience and your mindset. That is the case with the Canon GX4020. To begin, the footprint of this printer is relatively small comparatively, but don’t let that fool you. It packs a pretty decent punch - more on that later. The smaller size makes it much easier to place in tighter workspaces. Setup is one area where printers can cause an enormous amount of frustration. Canon has quite an easy setup and installation process. Remove the shipping tape, fill the tanks, connect to your print source, and boom - you’re printing. The initial print head cleaning did take several minutes, however that’s not something you have to deal with at any frequency. I connected to an iPad Pro 12.9, MacBook Pro, iMac, Windows 10 PC, and a Chromebook. Everything connected wirelessly and quickly. I’ve had no issues on any platform and printing is easy. I love the ink tanks. Filling is the easiest of any printer I’ve ever used. Literally turn the ink bottle upside down and place it on the tank. Canon has even made it foolproof by making each color have a different attachment shape, preventing users from placing the wrong color in an ink tank. Printing is fast and produces excellent images. No edge bleeding or runoff noticed. Paper feeds are smooth with printing and copying. Copying also produces excellent reproductions. Ink tank levels are easily visible from the front of the printer. The touchscreen is a bit small but definitely useful and usable. That is about my only complaint, but it’s not really a complaint, just more of a wish for a slightly larger screen. This is now my main home office printer. Small, efficient, tons of ink print longevity, excellent print, scan, and copy quality. It really is a no brainer. I would absolutely recommend this printer.

The Canon Maxify GX4020 is one amazing device. It truly, in my opinion, checks all the boxes for a small business or home office. It copies, prints, scans, and even faxes documents! On a side note, I am not sure exactly how many people still send a fax, but it is a nice feature to have. It came well packaged and, after opening the box, I followed the easy to understand setup instructions. The main thing that has to be done is adding ink. This printer holds a huge amount of ink in four different reservoirs. All you have to do is open the bottle of ink and dump it into the appropriate reservoir. It really is that simple. After that, I loaded some normal printer paper into the printer and let it run the setup process. This printer does also do automatic double sided printing which is an awesome addition to the device. Printing wirelessly from my phone and laptop was a breeze as well. My only complaint about this printer is the screen size and the lack of a "tilt" function. I feel like a printer of this quality should have a larger screen. I also feel like it would have been easier to use if I could have tilted the screen outward. Other than that, this is a great printer with a huge ink reservoir that will print a long time before having to buy more ink!

If you are looking for a nice printer, this might me the one to grab. We have a home office, and we need a big printer or one that can print lots of pages fast. Mega tanks are the best way to go, because you won't have to purchase ink for quite some time. I've been using mega tank printers for a long time, and I don't buy ink very often. This printer is on the smaller size, so it can actually fit in more places than you might think. The controls are ready to understand, and the least techie person can't figure this out. The screen on the outside could be a little bigger, as I wear glasses. It's kinda hard to see at times, but definitely not a major issue. Won't be for most people that use this printer. It holds a lot of paper, so that won't be an issue either. After using it for about a month, it's worth it in my opinion. It's on the higher side in price, but most of these mega tank style do cost more than other printers. The value you get from buying one of these makes sense.

I have been utilizing the Canon MAXIFY MegaTank GX4020 to assist me with my flyer printing for Real Estate business I've bee in for about 3 years. The setup is as simple. You do have to pour the ink into the tanks so take your time to try not to spill anything. Once you put ink in the tanks, you really can not move the machine, or the ink can spill. I have not had any issues with jamming either, nor streaks on my flyers. The print quality of the Canon MAXIFY MegaTank GX4020 very is crisp. I do use quality glossy paper as well. The printing speed is fast, and does not stutter. The size of the Printer is a little larger, but it will still look nice on an office desk. I do like the windows on the front of the machine that shows the actual level of the inks. Scanning documents is also a good feature. Uploading documents has never been as simple and consistent. I typically send them to my email, but I have the folder setup on my desktop as well. I do use both Apple and Windows operating systems, and both work great.