Customer Ratings & Reviews
- Model:
- EF-RG977CBEGUS
- SKU:
- 6348570
Rating by feature
- Value
Rating 3.6 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers consistently note the case's excellent fit and provides a good grip. Many appreciate the convenient kickstand feature, but some express concerns about the level of protection offered, particularly during drops. Positive feedback also highlights the case's ease of use and design, while negative comments mention the stand's fragility.
This summary was generated by AI based on customer reviews.
Ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not thr product I though it was the description is a little deceiving
No, I would not recommend this to a friendRight label/ wrong case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case seemed nice but it was the wrong size unfortunately. It was labelled correctly but it was not what was in the package. I ended up ordering a case elsewhere and plan on returning this incorrect item. If you order one just be aware it may not be what you were supposed to get.
No, I would not recommend this to a friendWrong item recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought my phone and you recommend the case for the phone and turned out ve the wrong case or either you advertised the phone as the wrong one
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there!
Thank you for bringing this to our attention. I see you are having some concerns with the Carrying Case of your Samsung Galaxy S10. We sincerely apologized for the inconvenience this has caused you. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144213211
Thank you for choosing Samsung!
-Remie
Awful Case! Doesn't protect at all!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had my phone for a year. Put this case on it dropped the phone as normal just a small fall, the whole phone shattered and broke.
No, I would not recommend this to a friendNot for Samsung Galaxy S10 5G - Black
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product mislabeled as it is not the correct size..
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JDavid!
Thank you for bringing this to our attention. I see you have an issue with the correct carrying case size on your Samsung Galaxy S10 5G. We apologize for the inconvenience this has caused you. We want to check several essential things to ensure you get the best experience.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144173827
Have a great day.
Melardo
Poor Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality,would not hold my phone securely. Made with with cheap plastic.
No, I would not recommend this to a friendTony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.carrying cover to slippery to handle. Need something to grip onto.
No, I would not recommend this to a friendVery poor design.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It lasted like 3 days and I ordered a new one from Amazon
No, I would not recommend this to a friend- Pros mentioned:Fit
Great fitting case that fits well
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great case that protects and fits great at a great price
I would recommend this to a friend All wrong
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone was not unlocked, the send a second phone. It was locked for verizon jist like the first one. Shell I ordered was not the right one, did not fit the phone. Have called several times to fix problem, still not resolved.
No, I would not recommend this to a friendWRONG CASE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got send the wrong phone case asked for a s10 case but got send a s10 plus
No, I would not recommend this to a friend