Black Friday in JulyEnds 7/17. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $559.99
Clearance
The regular price is $799.99

Customer reviews

Rating 4.4 out of 5 stars with 10 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-10 of 10 reviews
  • Pros mentioned:
    Cooks well, Easy to clean
    Cons mentioned:
    Self-cleaning

    Rated 2 out of 5 stars

    Self-Cleaning Feature Is a Joke

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this grill because it stated that it was self-cleaning, and I thought that I would not have to scrab the grates...WRONG!! The 1st picture was after the 1st auto-clean; the 2nd picture is after scrubbing multiple times with baking soda, soap & white vinegar, and yes, I soaked it overnight twice and then auto cleaned it two more times. This is as clean as I could get it. I do like the size and lay out of the grill; it's easy to use and it cooks well. However, the auto cleaning is a joke; which is the reason for the low score.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooks well, Electric

    Rated 5 out of 5 stars

    Makes a great burger!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grill looks great and cooks awesome. Burgers come out perfect. we need electric so we dont have to get a permit, and this does the trick.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to clean, Electric

    Rated 4 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great, Had to have electric for patio, cooks like stove top. No flames, self clean is ok.

    I would recommend this to a friend
  • Pros mentioned:
    Looks

    Rated 5 out of 5 stars

    great classy looking smaller electric grill

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great size for smaller patio... like using electric grill better than previous Brigettes. Great looking grill....Adds class to our patio

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does What Expected

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it much and still learning electric grilling. Has done everything I expected. Good alternative for multi-unit buildings where fire code does not allow gas or charcoal. Have not dug too far into cleaning grates, but that appears the biggest drawback.

    I would recommend this to a friend
    • Brand response from Charbroil
      Posted .

      Thank you for your review. Charbroil

  • Pros mentioned:
    Electric

    Rated 5 out of 5 stars

    Grill

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far a great purchase and delivery. Having the electric option is great

    I would recommend this to a friend
  • Pros mentioned:
    Auto cleaning

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can only get an electric grill and this one works better than any precious ones I have had. The auto cleaning alone is worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to clean

    Rated 5 out of 5 stars

    Best Grill Ever!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really are enjoying the electric grill. So easy to operate and clean!!

    I would recommend this to a friend
  • Cons mentioned:
    Assembly, Error code

    Rated 4 out of 5 stars

    Bit of a problem but worked out in the end.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble. First grill had a defective electrical assembly. After assembling it and plugging it in, it alternately flashed error code 1 and error code 3. I called the manufacturer but they could not help and said they would call back on Monday. (They called back 3 weeks later.) I called Best Buy and the proposed to pick up the grill since I could not disassemble, rebox and return it. They also offered to have it assembled. Unfortunately that did not happen. We assembled it ourselves, but all is well and it seems to be working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this electric grill. It cooks as well as a propane grill without the hassle of filling tanks and carrying them to and from my car to my grill. Cleaning is a breeze with this grill, just hit the clean button. No gas grill could cook bacon like this grill, it is excellent for cooking bacon. Best Buy did a nice job with the on time delivery.

    I would recommend this to a friend
    • Brand response from Charbroil
      Posted .

      Thank you for your review. Charbroil