Main Content

Customer Ratings & Reviews

Char-Broil - Performance TRU-InfraRed 2-Burner Grill - Black-Angle_Standard

Customer rating

Rating 4.5 out of 5 stars with 37 reviews

89%
would recommend to a friend

Pros

Cons

Looks like there aren't enough negative mentions yet.

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 37 Reviews
  • Rating: 4 out of 5 stars

    Great Grill, but requires some care

    Posted
    SCK1115
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We bought this grill on sale at Best Buy about a month ago. In regards to grilling and cooking meat, this grill does a fantastic job. I think the Infrared technology definitely helps to keep chicken, beef or whatever you are cooking more moist and juicy. It does take a little bit of adjusting to how quickly the grill heats up, but if you are a seasoned grill master or even an amateur like me, this shouldn't be too hard. Caring for the grill is a bit more difficult. You need to take care to season the grates before using it and it's recommended that you do so after cleaning as well. In my experience, you should not use metal wire brushes even if they say they are safe for porcelain. Even though it does not do as good of a job, a nylon brush should be used. Overall, love the grill, but it does require some specific care.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Still Learning

    Posted
    Chip
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    So far so good. The product is living up my expectation. If cooks in about half the time as my old Char Broil grill and the meat is much juicier. Of course you have to be careful not to over cook. One tip for a new user, be sure to thoroughly cover the grill (both sides) with canola oil before using and be sure to let the oil burn off before cooking. This really helps the clean up. After the grill cools I remove and clean the grill grates after each use and have not had any problem with build-up or the grill openings becoming clogged. This maintenance takes maybe five minutes and it keeps the grates clear of build-up.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Flame goes out constantly

    Posted
    Susan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    When the grill works, it's a good grill. Unfortunately, the flame goes out constantly. I'm constantly watching to make sure the flames haven't gone out, which is annoying to say the least. I've owned a lot of grills over the years, and I've never had one that does this. I've moved the grill around, in case a breeze was blowing out the flames. This has done this since Day 1, so it's not issue with not being clean. I'd return the grill if I could, but I'm outside of the 15 day return window. I do not wish this grill on my worst enemy!

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Decals on hood?

    Posted
    thunderboltbob
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    First thing, why would you put everything you need for initial assembly on the bottom of the box? Second the instructions are vague and just suck. Luckily I'm a model builder and am used to poor instruction diagrams with no words or decent illustrations. Third, WHAT IDIOT ATTACHES A GLUED ON DECAL TO THE GRILL HOOD! AND ANOTHER TO THE SIDE TRAY! Here's your sign stupid! The headaches better be worth it! Beside the initial stupidity, the grill assembles well, is sturdy, and looks decent for the price. I have yet to fire the thing up. At least the grease cup isn't directly above the propane bottle!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy Grill...worth getting

    Posted
    SlimBob
    • Verified PurchaserVerified Purchase

    Great Grill...Easy to build...Cooks very fast...easy clean up, but I always put down foil... Good size for 3 people...half the size of my old grill, so it is definitely easy to move. gets real hot, so set the dials lower and give it 10 - 15 minutes for the Temperature to level out. I read so bad reviews about this grill, I'm sorry they got a bad one, but that has not been my experience. I would buy this grill again without hesitation. very happy with it and try to grill as much as possible now. Grill is worth getting. Good luck!!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very nice grill

    Posted
    Fog52
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is the second charbroiled infrared series grI'll I have owned. My 1st was one of the orignals, had it 6 years maybe 7. 3 burner with side burner. Always cooked great food. The new grill is smaller than my 1st, but not an issue. It's perfect for two people,this verison burners se more adjustable than last one. Cooks really well, the only draw back is no side burner.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Biggest little barbecue

    Posted
    taf882
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Very happy with this BBQ. I was so tired of an over sized grill in the yard, along with the hard to keep stainless steel. I purchased this much smaller grill in black with stainless trim. The look is very sharp and perfect size for my husband and myself. Also, plenty of grilling space when the kids come to visit. The electric start works great, and makes lighting a snap.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A great little grill

    Posted
    NorthernShopper
    • Verified PurchaserVerified Purchase

    Bought this item online at a great price on eBay and received it within a week. My husband assembled it fairly easily in about an hour. We've used it 3 times and really like the way food cooks evenly without flare-ups. It has casters on the bottom and moves around easily. It looks good with the propane can hidden behind the door. So far we're very pleased with this grill.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good value if you want a small grill

    Posted
    jconshohocken
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Grill gets very hot on the cooking surface so if you are not careful it is easy to burn or over cook your food. I usually heat it up and then turn the side I am using way down but this works only with 4 burgers or 2 steaks. So far no issues with grate clogging but I am careful to burn off the residue after using.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Size

    Posted
    SusieJ
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have always had larger grills with a side burner. I decided to purchase this because the larger ones were often in the way and I rarely used the side burners. This one's size is great and I am not missing anything with it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Infrared Grill

    Posted
    Chip
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The grill has lived up to its advertisements. The grill cooks meats much quicker than the old style grill and the meat is must juicier and does not have a tendency to taste drier out.. It is somewhat harder to clean than the old type grill but if you follow Char Broils suggestions you will not have any problems.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice Grill

    Posted
    Hellothere
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased the grill when it was on sale. Love it!. The infrared feature is awesome but it does require more cleaning because of the way the grate is designed. No complaints and perfect size for a family of four living in the city.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Convenient and easy to use

    Posted
    Schwynn
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Great and easy to use. Compact but has a big enough cooking surface to handle a lot. Only quirk is you need a ceramic coated brush to clean grill. Since grill grate has small openings for heat, seam to clog quickly.

    I would recommend this to a friend

    • Brand response

      Charbroil

      We recommend cleaning with a nylon brush and warm soapy water or biodegradable grill cleaner. Seasoning the grates with canola oil will also help to keep food from sticking and prevent rust. Charbroil

  • Rating: 5 out of 5 stars

    Replaced a larger grill

    Posted
    Dabears
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Live in a condo and space is at a premium. Replaced a larger grill and this job is getting it done. The flare up feature works like a charm. Will purchase this again when it comes time to replace.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    TERRIBLE

    Posted
    mema
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Worst grill I've ever bought. Contacted Char broil they will give me $ 40 towards a new grill and I get to keep this piece of junk. If you like your meat steamed and tasteless get this grill.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Grill, grills well!

    Posted
    SCK1115
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We were a bit skeptical about the CharBroil Performance Tru-Infrared 2 burner grill, but we definitely are enjoying it. Make sure to season the infrared grates with oil before you use!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Compact and Cute!

    Posted
    Mele
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The infared grill cooks well and it does live up to the juciness of food cooked. It is, however, a challenge to keep clean. The "grates" are hard to remove and even harder to clean.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy to operate

    Posted
    Randy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We got this for my in-laws with the hope it wouldn't flare up and burn things like their previous grill, and we were not disappointed, it works great for them.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good starter grill

    Posted
    MacS
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Perfect grill if you're just starting out and need something affordable. Does everything I could ask for and install was simple

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Cleaning

    Posted
    Tommy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Cleaning of grates not so easy. Always a ton of built up ad you must remove grates to clean properly.

    No, I would not recommend this to a friend