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Customer reviews

Rating 4.5 out of 5 stars with 135 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the Performance TRU-InfraRed 2-Burner Grill for its compact size, easy cleaning, and even heat distribution. They appreciate that it cooks food quickly and without flare-ups, making it a great choice for small spaces and those who value convenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 135 reviews
  • Pros mentioned:
    Assembly, Size

    Rated 5 out of 5 stars

    Excellent all around gas grill for smaller spaces

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This compact gas grill (two fold down shelves are great) is perfect for a small outdoor space. Easy to assemble, and grills really nicely with even heat. Aesthetically pleasing, with nice finishes and a quality thermometer on the lid. After using for about a month - great purchase especially considering the price.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Cooking performance

    Rated 1 out of 5 stars

    Cooks great, but poor design and quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for $229 on Deal of the Day. This is a great compact grill with collapsing prep tables and 4 wheels for easy movement. Assembly was pretty straight-forward, took approximately 1 hour, and only required a screwdriver (a socket wrench was helpful, but not necessary). The grill reaches searing temperature very quickly (5-10 minutes). After the initial sear, it is a little difficult to get the temperature reduced to a lower temperature, even when turning to low heat setting. I've managed this by reducing my cook times and am able to get juicy medium/medium-rare meats. This might make it difficult to cook a well-done steak that isn't charred on the outside. The grilltop is a maintenance disaster. Prepare to spend as much time cleaning the cooktop as you do grilling. The cooktop has very small holes, so grease and drippings do not drip into the base. This results in a LOT of smoke throughout cooking. The manufacturer suggests seasoning the cooktop with canola oil. This helps with sticking, but ultimately, you will have to remove the cooktop after each use and clean with soap, water, and a nylon brush to clear grease from the small holes. The porcelain cooktop is also of very poor quality. After using the grill 3 times, the paint has started chipping and flaking off the cooktop and onto grilled items. After researching this grill on amazon.com, this is a commonly reported defect, but oddly isn't in reviews on bestbuy.com. I have contacted Char-Broil support and they will be sending me new cooktops free to charge, however, they are on a 4-6 week back-order. Ultimately, the grill is capable of cooking juicy meats very quickly. But disappointed in the amount of cleaning that this grill will need if I ever receive a replacement cooktop that is safe to use. It is highly likely that I will return this grill and buy something more expensive and of higher quality.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooking performance

    Rated 5 out of 5 stars

    This is 2nd time I purchased this grill - love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this exact grill and used it all year round for over 6 years. Sad to see it go, but purchased another one!!

    I would recommend this to a friend
  • Pros mentioned:
    Cooking performance, Ease of use, Size

    Rated 5 out of 5 stars

    Easy Grill...worth getting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Grill...Easy to build...Cooks very fast...easy clean up, but I always put down foil... Good size for 3 people...half the size of my old grill, so it is definitely easy to move. gets real hot, so set the dials lower and give it 10 - 15 minutes for the Temperature to level out. I read so bad reviews about this grill, I'm sorry they got a bad one, but that has not been my experience. I would buy this grill again without hesitation. very happy with it and try to grill as much as possible now. Grill is worth getting. Good luck!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cooking performance, Ease of use, Price

    Rated 5 out of 5 stars

    A great little grill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item online at a great price on eBay and received it within a week. My husband assembled it fairly easily in about an hour. We've used it 3 times and really like the way food cooks evenly without flare-ups. It has casters on the bottom and moves around easily. It looks good with the propane can hidden behind the door. So far we're very pleased with this grill.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Size

    Rated 5 out of 5 stars

    Great smaller grill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put together, this smaller grill is perfect for anyone who loves barbecuing. Great features and great price. Unique feature prevents flare ups, grills food quickly and evenly. I'm grilling a lot more often now.

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Size
    Cons mentioned:
    Flare ups

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble, super nice looking grill. Heats up fast and grills evenly front to back, side to side. Minimal flare ups even with brats and chicken Great size, easy to move around the patio as it has good casters but its big enough to fit 8 steaks no problem

    I would recommend this to a friend
  • Pros mentioned:
    Cooking performance

    Rated 4 out of 5 stars

    Great Grill, but requires some care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this grill on sale at Best Buy about a month ago. In regards to grilling and cooking meat, this grill does a fantastic job. I think the Infrared technology definitely helps to keep chicken, beef or whatever you are cooking more moist and juicy. It does take a little bit of adjusting to how quickly the grill heats up, but if you are a seasoned grill master or even an amateur like me, this shouldn't be too hard. Caring for the grill is a bit more difficult. You need to take care to season the grates before using it and it's recommended that you do so after cleaning as well. In my experience, you should not use metal wire brushes even if they say they are safe for porcelain. Even though it does not do as good of a job, a nylon brush should be used. Overall, love the grill, but it does require some specific care.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Infrared is the key

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sized grill at a great price. The Infrared action allows you to get a fantastic sear on your food without having to worry about flair ups and getting carbon on the food while still getting that grilled taste you want.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Is it ‘Grate’?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in a love/hate relationship with this barbecue.. Seriously, I’m torn between some great features ..and the way it cooks. What I mean is, I bought this barbecue because it is the perfect size and shape for my patio. The fold down side shelves make it ideally compact (while still usable!), and with four wheels instead of two ..it’s easy to roll in any direction. Throw in a temp gage and electronic starter, and a hideaway cabinet for the propane tank ..and you have the perfect barbecue!!! BUT ..there is a major flaw that almost cancels all of that out. Instead of the typical bar type grate to cook food on, this barbecue uses a solid plate with holes in it. The idea is that this helps distribute flame and heat evenly ..and it theoretically works. The shape of the plate even creates grill marks on your food! However, the increased surface area causes the food to stick and ends up making it hard to flip meat without ripping it to shreds. We even tried spraying it with oil first, but it really didn’t help. The other problem is that the holes in the plate don’t allow very good airflow, so when greas starts to drip into the flame below it, smoke builds and begins coming out of every possible place which creates a cloud around the cooking station. The plate just seems to negate the idea of open flame barbecuing, and it almost makes me feel like I’m not REALLY barbecuing at all. I’ve actually considered returning it, but my son keeps pointing out the benefits. So I’m torn. Do I love it? ..yes. Do I hate it? ...yes!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Assembly, Cooking performance, Ease of use

    Rated 5 out of 5 stars

    Great for the price!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Cooks well Assembly fairly easy. I received with a damaged part. Contacted Char-Broil and they shipped out the new part with no hassle at all.

    I would recommend this to a friend
  • Pros mentioned:
    Cooking performance, Ease of use, Size

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to operate. Cooks faster than our old grill. Easy to clean. Just right size for our grilling needs. Also, very sturdy for its size. Highly recommended!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Size

    Rated 5 out of 5 stars

    Excellent starter grill

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This grill is small but the price was great. It is perfect for a family of 4. Easy assembly and that’s coming from a guy that does not like to assemble things.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Flare ups

    Rated 4 out of 5 stars

    Great grill for smaller locations.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that it is just my wife and I, a smaller footprint on our deck made sense. It's a great grill, I have less problem with burning/overcooking, and I have not had a flare-up yet. However, the grates are hard to clean with the supplied tool and a traditional brush, so I have to periodically clean them in the sink. Not big deal, just I don't usually remember until I am trying to cook the next meal and I am in too big a hurry to take the time!

    I would recommend this to a friend
  • Pros mentioned:
    Assembly, Cooking performance, Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, not heavy to move. Cooks fast and easy to assemble

    I would recommend this to a friend
  • Pros mentioned:
    Cooking performance, Ease of use

    Rated 5 out of 5 stars

    Great BBQ

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched this grill on various websites and ultimately decided how could so many people be wrong and purchased it. I’ve used it a handful of times already it’s been a couple of weeks now and it’s perfect for what I need and looks good without taking up a ton of room. Steaks and burgers cook perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Cooking performance, Price

    Rated 5 out of 5 stars

    Cooking great burgers and brats.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale it was a good deal and I needed a new grill. So far I have used it 3 times and it has worked well. Nice char to the outside very juicy inside. You will spend some time putting it together but its not terrible. for the 220 I paid I thing it was worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Flare ups

    Rated 5 out of 5 stars

    Best grill I've ever owned.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had it for a couple months but it's so easy to clean. But the best part about this grill is NO FLARE UPS and NOT HOT SPOTS. That's all I really wanted and this technology prevents these annoying things.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Flare ups

    Rated 3 out of 5 stars

    Okay Grill

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the 4 burner Char Broil Tru -Infrared grill and wanted a smaller one for my side patio. Best Buy had a great price so I purchased it. Delivered the next day put it together and come to realize its not the same Tru Infrared grill that I have. This one does not have the solid plate under the grills so it flares up. Experience with Best Buy was great but not the grill I was looking for. Will have to do fo a little while now,

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Biggest little barbecue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this BBQ. I was so tired of an over sized grill in the yard, along with the hard to keep stainless steel. I purchased this much smaller grill in black with stainless trim. The look is very sharp and perfect size for my husband and myself. Also, plenty of grilling space when the kids come to visit. The electric start works great, and makes lighting a snap.

    I would recommend this to a friend
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