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Customer Ratings & Reviews

Your price for this item is $5.99
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The comparable value price is $19.99

Customer reviews

Rating 4.6 out of 5 stars with 266 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers recognize the Fitbit Surge charging cable's compatibility and its ability to function as expected. Many appreciate its quality and ease of use, noting that it's a simple and effective solution for charging their Fitbit. Positive feedback also highlights the cable's fit and its seamless integration with the device. While some users mentioned challenges with their Fitbit's battery life, the majority of reviews focus on the cable's positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 266 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need more stock in store..need more choices,I enter 2 but only had one on shelf.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Just what I was looking for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just needed a replacement cable. Stopped by here knowing they had the Fitbit in stock. Hopefully they would have the cable. They did. I used it for about 2 days then I found the original. Now I have two. The cable works just like the original.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice service. Charger is much longer then before. Best price on the market

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is exactly what I was looking for without any hassle

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Bought 2 additional charging cables for new fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In addition to the one that came with my fitbit, I now have one at my office & 1 for my truck. I came back about 1 week after buying the fitbit, they had 2 in stock and I was in and out in less than 15 minutes. Mission accomplished.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a replacement in a hurry.Ordered it thru the app and picked it up within an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice cable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable is only 3 feet, just like what came with the watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it's a cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a cable... it's a cable... it's a cable... and it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Charging Cable Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like to purchase extra charging cables for my devices to have available at work, in the car and at home so I always have one handy when I need them. This extra charging cable is perfecet for the Fitbit surge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like the misplaced original! Fitbit charged and ready to go!

    I would recommend this to a friend
  • Pros mentioned:
    Charging cable

    Rated 5 out of 5 stars

    Perfect cable when you forget yours at home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect charging cable when you forget yours and don't realize it until you're 1737.2 miles from home. It works perfect when charging my Fitbit whether charging from the wall or from a backup battery back.

    I would recommend this to a friend
  • Pros mentioned:
    Charging cable

    Rated 4 out of 5 stars

    Easy replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I forgot this attachment in a hotel in New York and was without my Fitbit for months. It was a relief to go into Best Buy and find it without hassle. It worked beautifully and I was able to monitor my steps without too much hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Charging cable

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great buy and better than the charging cable the Fitbit came with because it's longer. I can use it in the car when I drive and by time I get to work or home, it's ready to help me win challenges!

    I would recommend this to a friend
  • Pros mentioned:
    Charging cable

    Rated 5 out of 5 stars

    Long replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a longer Iphone charging cable, and this fits the bill. Charges my Iphone just as fast as the original cable. I also like that it is colored (green) which makes it very easy to find.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Problem solved!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Fitbit Surge needed a daily, lengthy charge in order to function properly. I assumed that it or the or the electrical plug-in device had failed, but I was wrong: I met with a Best Buy Geek and all it needed was a new USB connecting cable.

    I would recommend this to a friend
  • Pros mentioned:
    Charging cable

    Rated 5 out of 5 stars

    Needed an extra

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was glad to be able to buy an extra cable charger for my fit bit. Like to have one at home and one at work in case I forget to charge it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Same as the original

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same quality but over price. I can get it cheaper at amazons or eBay.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Replacement works as well as the original

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Fitbit couldn't keep a charge. I was ready to spend a couple hundred dollars to replace but figured I'd try a new power cord first. Luckily it works and solved the problem.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Had to buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left my cord in hotel room after Convention ..... naturally the maid never finds anything even when you contact within 30 min of check out Had to buy for my Fitbit

    I would recommend this to a friend
  • Pros mentioned:
    Charging cable

    Rated 5 out of 5 stars

    Great charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great that we are able to get an extra charge cord for the Fitbit surge. Having the extra cord means being able to recharge Fitbit while traveling in the car.

    I would recommend this to a friend
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