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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4 out of 5 stars with 328 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers commend the SC 400D Dual-View Smart Dash Cam for its impressive camera quality, ease of use, and straightforward installation. Many appreciate its resolution, size, overall performance, GPS functionality, and array of features. However, some customers express concerns regarding the app's usability, battery life, price point, and limited voice command capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 328 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera. It has very clear picture and playback

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Camera gave it after 6 months

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with my new product but unfortunately now it times out at 6 seconds or doesn’t record at all

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does exactly what I need it for!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have liked a feature for it to record if the car was off and it gets hit while parked.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Picture this

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad that I got this one because it’s really easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what i needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool, i needed it as a backup cam but the screen was too small for that, orher than that it was a neat piece of tech

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality of image you get what you pay for i didn’t expect any less from it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dashcam

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought from Best Buy. I love it . Safety for my car

    I would recommend this to a friend
    • Brand response from Cedar Electronics Team
      Posted .

      We're glad you love it! Thank you for choosing Cobra. cedarelectronics-cobra

  • Rated 3 out of 5 stars

    Dashcam turns off after 1 hour

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dashcam continually turns off after one hour of driving even with a 256mb memory card added. The downloadable application is not very good either.

    No, I would not recommend this to a friend
    • Brand response from Cedar Electronics Team
      Posted .

      Thank you for the review. Kindly ensure that your connections are secure and that your SD card is Class 10 or U1. If you need assistance, please contact us at 800-543-1608, option 3 on the menu. cedarelectronics-cobra

  • Rated 5 out of 5 stars

    Dash cam l, laptop, printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using so many products form best buy its all amazing and good working and the best thing is service is good thanks best buy

    I would recommend this to a friend
    • Brand response from Cedar Electronics Team
      Posted .

      Thank you for choosing Cobra. We hope you enjoy your new dash camera! cedarelectronics-cobra

  • Rated 1 out of 5 stars

    COBRA SC 400D Dash and Rear Cam OVERHEATS! Fail!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service at Cedar Electronics was very slow to respond to my function and settings questions. I've contacted them a few times because this dash cam overheats to the point I thought it would catch fire. I took it in the house on a cool evening and put the thermometer on it, it was 110 degrees. It starts to overheat within ten minites of turning it on, it gets too hot to touch. Cedar team said it won't catch on fire, that it would turn off first. It now turns off and won't turn on again until it cools off. It is doing this in 50 degree, rainy weather. I paid for Best Buy install, added the interior cam, paid a lot for the camera and install. Wish I had not bought it. Now I'll find out if my Best Buy extra warranty will pay! Don't buy this expensive, HARD TO SET UP PROGRAMMING, overheating camera.

    No, I would not recommend this to a friend
    • Brand response from Cedar Electronics Team
      Posted .

      We appreciate your valuable feedback and are sorry to hear about the issues you're experiencing. The dash camera is designed to shut off automatically as a safety measure in case of overheating. If you are not seeing any error messages related to heat or a thermal shutdown on the camera, it is likely functioning as intended. Please ensure that you are properly connected to a 12V power source and check for any available firmware updates. If you continue to have issues, please contact us at 800-543-1608 so we can gather more information and check settings and installation so that we can assist you better. We are happy to help! cedarelectronics-cobra

  • Rated 5 out of 5 stars

    Dash Cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband approves! Great product for security on my husbands truck!

    I would recommend this to a friend
    • Brand response from Cedar Electronics Team
      Posted .

      This is great to hear! Thank you for the outstanding review! cedarelectronics-cobra

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love my new Kobra car cameras !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality cameras ! I love them … worth every penny …

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales staff was fantastic. Installation was good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unreliable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because it has the option for parking mode, which requires a separate purchase of an OBDII power adapter. When plugged in this way, the device will restart with the engine auto stop, and often times it will not turn back on until you unplug the device for a minute or two. I've only needed to retrieve a video from this camera once, but the video I needed is corrupted on both the front and rear video files, so I am unable to view it. It also stops the recording for much longer than it needs to in order to delete old videos.

    No, I would not recommend this to a friend
    • Brand response from Cedar Electronics Team
      Posted .

      Thank you for your valuable feedback. We are sorry to hear that you are not completely satisfied. Our OBD-II power cords are designed to work with the industry-standard On-Board Diagnostics II (OBD-II) port available in most vehicles. The majority of our customers have a positive experience with these adapters. You may find it helpful to check our compatibility chart here: https://www.cobra.com/pages/incompatible-vehicles .

      If the OBD-II cable is not the best option for your setup, we offer alternative power options for the SC 400D. If a video file appears to be corrupt, it may be due to a loss of power or a damaged SD card. To verify whether the file is actually corrupt, try removing the SD card from the camera and inserting it into a computer to view the file. The SC 400D will continue to record as long as it is connected to power and is turned on. Please ensure that your camera's firmware is up to date for optimal performance. If you have any questions or need assistance, please contact us at 800-543-1608. cedarelectronics-cobra

  • Cons mentioned:
    App

    Rated 1 out of 5 stars

    Never again Best Buy, Never again Cobra!!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Dec 30th, 2021. It's now June 15th 2022 and still can't get the app to work correctly. The sc400d is a piece of garbage. I have spent about 25hrs on this dash cam and on the phone with Cobra customer service with no luck and no hope for this. iphone 11 pro max must not be compatible with the app.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well and easy self installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and worked immediately. It works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good but expensive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent dash cam, nice having the option of a cabin and rearview camera to add on. I wish the picture was a bit better for the money. I still would recomend this product as its a premium build and the app isnt that bad as alot of reviewers say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cobra 4000

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    l paid a little more that I wanted to, but I'm glad I did. I had the geek squad install it hard wired and they did a great job. They even down loaded the app and entered pertinent information that was required. It works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cobra stick

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dual back and front recording is excellent when I'm patrolling at night and daytime. it records videos I like my Cobra a lot

    I would recommend this to a friend
    • Brand response from Cedar Electronics Team
      Posted .

      We are very happy to hear that you like your dash camera. Thank you for choosing Cobra! cedarelectronics-cobra

  • Rated 5 out of 5 stars

    Great Quality Dashcam

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality dashcam. Just make sure that when you’re setting up the rear cam to put it in a clear spot that is in the path of the rear window wiper or else when it snows its useless.

    I would recommend this to a friend