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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4 out of 5 stars with 327 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers commend the SC 400D Dual-View Smart Dash Cam for its impressive camera quality, ease of use, and straightforward installation. Many appreciate its resolution, size, overall performance, GPS functionality, and array of features. However, some customers express concerns regarding the app's usability, battery life, price point, and limited voice command capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 327 reviews
  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this camera at first but now it just randomly shuts off one of the cameras or the whole thing shuts off. Kinda defeats purpose if it shuts itself off.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A Powered Rock, or "Write Only Memoty"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zero stars. Engineers will understand, this is a "Write Only Memory", a powered rock. It records just fine, but you can never get the data out. It connects over Wifi, but it's "not really" connected, as nothing recognizes it. I've tried 2 different dashcams with 2 different phones and 2 different computers, and none of them connect. What's worse, is Cobra's website even says this device has trouble connecting with some phones. I'm very disappointed because I bought a name brand, a fairly pricey and versatile model, it's impressive to look at and handle, but the complements stop there.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dash camera

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best dash camera for the money that you pay. Highly recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not what I wanted. not wireless, hard to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too complicated to hook up. I was told it was a totally wireless system.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dash cam

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great ! Totally would recommend this dash cam!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cobra SC 400D

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the perks you get! Easy to use and monitor.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wouldn’t buy again

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dosen’t record once car is turned off and I brought the extra wiring to make sure this was possible. I did have it professionally installed. Also, isn’t working the way its supposed to work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't last long at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touchscreen stopped working after a few months. This is during the cooler months so it didn't even go through any hot summer days.

    No, I would not recommend this to a friend
    • Brand response from Cedar Electronics Team
      Posted .

      We are sorry to hear about the issues you are having. Please ensure that your camera is running the latest version of firmware. If this does not resolve your issue or if you need further assistance, please contact us at 800-543-1608 and we'll be happy to help. cedarelectronics-cobra

  • Rated 1 out of 5 stars

    Cobra SC400D

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased couple of weeks ago, having all sorts of trouble. With the dashcam unit, they had ordered a new one. Cause Rear camera was not working because of the dashcam unit was defective now. My dashcam unit powering on and off. For about 20 minutes. I took a 2 minute video of a powering on and off. I noticed that this morning at about 2 o'clock this morning going into work. Expensive camera not Worth it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    App

    Rated 1 out of 5 stars

    Poor connection to app

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t get it to connect to the app on my phone. Ended up returning it for a different model.

    No, I would not recommend this to a friend
    • Brand response from Cedar Electronics Team
      Posted .

      Some basic troubleshooting should be able to resolve this and get you connected to the app. We are sorry you decided to return your dash camera, but we hope you will consider us for future purchases. cedarelectronics-cobra

  • Rated 5 out of 5 stars

    Works as promised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turns on automatically, a very convenient feature.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Undecided

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the item with high confidence based on experience with previous products. Updated firmware and it won’t download more than 3%. Haven’t had time to contact CS but I’m hoping they’ll stand behind their products.

    No, I would not recommend this to a friend
  • Cons mentioned:
    App

    Rated 1 out of 5 stars

    App barely connects with the device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    App barely connect to the device. It takes a while if it does decide to connect

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Phol

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only at bestbuys can you fine the best prices, I love bestbuys and you will to

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    TERRIBLE PRODUCT

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute trash. Nothing but problems and the technician doesn't know how to fix it. This camera stops working constantly and has been a waste. I DO NOT RECOMMEND ANY COBRA PRODUCT OR USING THE INSTALLER AT SAN BERNARDINO

    No, I would not recommend this to a friend
    • Brand response from Cedar Electronics Team
      Posted .

      We're sorry you're having issues! Most issues can be resolved with basic troubleshooting. Please ensure that your camera is on the latest version of firmware. If you need further assistance, please contact us at 800-543-1608. We're happy to help! cedarelectronics-cobra

  • Rated 1 out of 5 stars

    Over selling employee best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overselling , doesn't know what they are selling . I went to best buy to purchase a dashcam and installed.. after the sell things went south . Cedar Hill store. First no installer today. 400.00 dashcam. Had to wait found out the dashcam couldn't be installed in my car kia sorento 2024 took . Got refund

    I would recommend this to a friend
    • Brand response from Cedar Electronics Team
      Posted .

      We are sorry you had issues. If you have any questions regarding the dash camera, please feel free to contact us at 800-543-1608. cedarelectronics-cobra

  • Rated 1 out of 5 stars

    Could do better

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    App never connects. The file format it uses says it’s corrupted no mater what card or pc i use. No way to get footage

    No, I would not recommend this to a friend
    • Brand response from Cedar Electronics Team
      Posted .

      Thank you for your valuable feedback. To connect to our Drive Smarter app, please make sure that you have granted the necessary app permissions. The SC 400D is compatible with Micro SD cards of up to 256GB. Be sure to format the card in-camera before use. We recommend using Class 10 high-endurance cards from reputable brands. If you need assistance, please contact us at 800-543-1608. We’re happy to help! cedarelectronics-cobra

  • Rated 1 out of 5 stars

    Got burned on this

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very grainy video quality out of the box. Had to bring back to the store. Looks like 1980s quality vhs tape style.

    No, I would not recommend this to a friend
    • Brand response from Cedar Electronics Team
      Posted .

      Thank you for your review. We apologize for your dissatisfaction. The SC 400D provides Ultra HD 4K resolution along with a glare-reducing polarized lens, which allows for four times the pixel resolution of 1080P. If you have any questions or concerns, please don’t hesitate to contact us at 800-543-1608. cedarelectronics-cobra

  • Rated 2 out of 5 stars

    Nice dashcam.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a very nice dashcam, beautiful design,very modern but the app is a nightmare.. unstable conexión....

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cobra Dash cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned my dashcam because everything was bad with it. I do not recommend people buy it.

    No, I would not recommend this to a friend
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