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Customer reviews

Rating 4.4 out of 5 stars with 50 reviews

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  • Sound Quality

    Rating 4.5 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers enjoy the GigaWorks 14 W Speaker System for its excellent sound quality and powerful bass. Many reviewers agree that these speakers offer great value for the price. While some users have concerns about the volume and durability of the speakers, overall, customers are pleased with their purchase.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 50 reviews
  • Cons mentioned:
    Knob design

    Rated 4 out of 5 stars

    Very good.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bad? I do not like the knobs. My hands often slips when i am turning the volume up or down. It would be nice if it has a rubbery touch. The knobs is smooth like silk. My fingers always have a hard time gripping and my fingers are not sweaty! No mounting options. I use it to power my Korg PS60 Synthesizer. The volume is enough for me when I practice. I thought the small speaker has a problem of projecting the full range of the Keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality
    Cons mentioned:
    Defective product

    Rated 4 out of 5 stars

    Great speakers but faulty power/volume knob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these speakers because I had heard from the reviews that the speakers sounded great and were apparently better than the slightly more expensive Bose Companion 2 Series III. In the end though I had to return these because the power knob, which doubles as the volume knob, would not turn on the speakers on the day before the last day to return them. I got the Bose Companion 2's ironically enough and I like them too. For the actual review the mid's and high's on these speakers were good. The base was fine, and you can even fine tune the bass and treble to your liking with the respective knobs. Overall I loved how clear everything sounded on these speakers, just hope you don't get a faulty product like mine!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Better than Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own the Creative T12's so I knew the sound quality was going to be great. The T20's sound amazing no matter what type of music you're listening to. I listened to the comparable Bose speakers in the store and they don't come close to these. My only complaint about them is you have turn the volume button past the half way point in order for them to rock! Overall very happy with Creative Speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Top of the line product without high cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Physically has heft and controls and materials feel like quality pieces. Tonal range is good to excellent with plenty of power. At this price point and you add the great quality and great fit and finish plus the extra details like the gold plating on the jacks and there is even blue metallic flecks in paint noticeable in direct light. Hard to beat for the price and features, very happy purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Nice little speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace my speaker system for my computer as one of the speakers died. I didn't want to get the same thing, so I started reading reviews. The system I had before had a subwoofer with it, but I was kind of hoping to get away from that, so I bought these. These have a great base without any external woofer, and they sound really nice. I don't have them in a very big room so I don't need to turn them up all the way, but I do notice that when they are turned up higher than a little more than halfway, there is a bit of a static-y sound. So I just turn them down a little physically and turn the sound up higher on my computer and it works fine. They also look pretty sleek. I'm very pleased with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speakers for your computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find 3.1 and 5.1 subwoofers to sound a little too boomy. These T-20s have good 3- way speaker design and a vented port to strengthen the lower register without making it overpowering or boomy. If you value clear high end and mid-range at a medium price range, these speakers are a good value. Better speakers are going to cost 50% more.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great speakers for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These speakers were a great value. After looking around, I found these to be the best value for the $.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT SOUND.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THESE SPEAKERS SOUND GREAT. I HAVE THEM IN MY LIVING ROOM WITH ONLY AN IPOD HOOKED UP. I LOVE THE SPEAKERS THEY SOUND MUCH BETTER THAN THE IPOD DOCK I BOUGHT AND TOOK BACK.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my father and he loves it. He said it has made his computer sound incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    good speakers for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent speakers at a good price point, recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sounds great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced Klipsch system that finally died and can't tell the difference. Have great bass and sound great.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Overall, Pretty Good, and I Would Easily Recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these speakers from Best Buy back in October, 2010 after reading a lot of customer reviews and learning about the Creative / Creative Labs name. Creative is not as well known as Bose, or some of the other competitors out there, but after doing some research, I often find that the biggest name in the industry may not be the best, and that sometimes the other companies that are not as well known actually make good devices / systems that compete very well against the better known brand names. These speakers are pretty good, not the best, but, for $100, you have to take into consideration the price. They produce wonderful clear sound, although even with the BasXPort™ technology, which is supposed to boost the bass output, music in the low bass range is a little weak in that area. You can't judge these speakers too harshly for that - if you want better bass response, you need to spend more money and/or get a system with a subwoofer. I just didn't want to deal with a sub-woofer on or below my desk, as well as the extra wires. A couple of Pro's: 1. First and foremost, the overall sound quality is good, clear, and I'd recommend them. I also listened to the Bose Companion 2 speakers in Best Buy's store, and to me, they sounded artificial, and like they were struggling to put out the sound. Was not impressed with Bose C2's. Back to the Creative T20's - If you don't crank the volume way up they are great. If you need wall-shaking speakers, you should look elsewhere. At low to mid volumes these T20's produce sound which is glorious. I listen to a lot of classical music, also, rock from the 60's and 70's, and pop, and a lot of piano music. All I can say, is these T20's handle the music pretty well, definitely worth 4 out of 5 stars. 2. Treble and bass controls on the front of the right speaker. Creative was smart and designed this correctly, rather than having these controls on the back of the speaker. Always good to have, so sound can be changed slightly to some degree. Many other speakers in this price range don't have any T/B controls. 3. Auxiliary Jack and Headphone Jack on front of the right speaker as well. Again, Kudos to Creative, for easy accessibility to the Aux Jack. 4. Okay, being superficial here, they look good. The black finish goes with anything. The fronts have a shiny finish with some sort of blue flecks in the finish - which you really don't see unless you look at them closely, or have a bright light close by the speakers. The speakers are narrow, and don't hog space. You also have the option of removing the grills and having the speakers exposed, showing the yellow midrange driver. I prefer the grills on, they just look better that way to me. On the other side, the drawbacks: 1. If you turn the volume up, these speakers can't handle high volume that well, the music will definitely distort and lose quality if the speakers are pushed way up in volume. They are not speakers that you would have to fill an oversized room or a house with a party going on, where you need high volume to perform over conversation and other noise - they are more intended for a room, office, or smaller setting, where you want smaller speakers, that don't hog counter or desk space, and will easily fill that area with good quality detailed sound. Again, price range comes into consideration, if you need bigger sound, or a decent sounding subwoofer, you need to spend more money. 2. The glossy front finish of these speakers show fingerprints easily, if you are a neat freak, you may find yourself trying to either grab the speakers by the sides which don't show fingerprints as much, or you may end up wiping the front panel off regularly, or at least keeping the grills on the speakers as well. 3. The hole at the top of the speakers for the BasXPort lets in dust. not sure if this would have an impact on the speakers after years of use. 4. There is a brick in the power cord, I don't really like bricks, but I will deal with them if I have to. 5. The wire that connects the 2 speakers is short, I wish it was about 2-3 feet longer. This seems to be common issue with most computer speakers. If you want a reasonably priced set of computer speakers without a subwoofer I would definitely recommend these. Shortly after I bought these from Best Buy in Oct 2010, I noticed that BB had discontinued selling them. I am glad to see that the Creative T20's are being sold by Best Buy again. I would also recommend these speakers over Bose Companion 2's as well. Also, being that I have owned these T20's for over a year now, I have had no problems or issues with them, they continue to perform extremely well. On another note, if you want speakers to fill up a larger room with sound quality that is detailed and clear, with an amazing subwoofer, check out the Harman Kardon Soundsticks, which are also sold at Best Buy. I bought them last year, and they are worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Great speakers for home/office computer desk.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I searched the site (BB) for a day to find a highly rated speaker that would fit in my speaker compartments in my desk hutch, independent/ manual bass/ treble controls, with good bass sound w/o the clutter of a sub-woofer. My search ended with these! I installed them on a fri night and was up til 2 am jammin on you-tube. & they sound great, and improved some of the not so great source videos you may find. I did notice they do start to distort at higher volumes, but sitting at my desk I dont need all that volume. Lowering the bass/treb levels help. They also include a 3.5 mm head phone & aux pin jack on the front, that may come in handy for some. The set came with every thing I needed to set it up, nothing else to buy, the cords were ample length, the speakers are set up 28" apart with plenty of slack line. Setting them up was a no brainer~ great for beginers, all you need is a 3.5 mm head phone pin jack on your computer or gaming system & your all set! Creative brand is not well known, but they're going to give the competition a run for their money with these babies!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Price, Sound quality

    Rated 5 out of 5 stars

    great quality mid-tier speakers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great speakers. I'm continually impressed the quality and fullness of sound that come out of these relatively small desktop speakers. You'll want to make sure you have an HD certified chipset or sound card and the latest WHQL signed drivers. You'll also want to make sure that in Vista or Windows 7 you have these setup as full-range speakers in Playback Devices > Speakers > Configure Worth $100? Well, they are to me. Especially now that I have Blu-Ray going on my PC. With a high quality audio source, you'll definitely hear the quality in these speakers. You won't get 20Hz thump obviously, but you'll get some surprising bass.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Cord length

    Rated 5 out of 5 stars

    Better than Bose Companions

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased Bose Companion speakers at the recommendation of a Best Buy salesperson. After listening to them on my iMac, they didn't sound any better than the speakers on the computer. I read the reviews of the T20's and they were on sale, so I decided to give them a try. They were only available on line, and much to my surprise, they were at my local store in two days. While I have tin ears, there is a clear distinction between tones in these speakers and the Bose. I had hoped to separate these speakers off of the desk, but the cord limitations prevent that. I do believe that further separation would only increase the quality. I don't normally write reviews, so I hope this helps someone.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Best Bang for your BUCK!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE TO SAY CREATIVE MAKES EXCELLENT PRODUCTS! IVE HAD THESE SPEAKERS NOW FOR ABOUT A YEAR AND HAVE NOT BEEN DISAPPOINTED WITH MY PURCHASE. IF I WERE TO ADD SOMETHING IT WOULD BE A REMOTE CONTROL SO I COULD TURN IT OFF/ON OR ADJUST THE VOLUME FROM A DISTANCE. OTHER THAN THAT THESE SPEAKERS SOUND INCREDIBLE! THE CLARITY OF HIGHS/LOWS BLOW AWAY MY LOGITECH Z-5 SPEAKERS I PURCHASED FOR A HTPC. THE ONLY REASON I WENT WITH THE LOGITECH Z-5 SPEAKERS WAS BECAUSE OF THE REMOTE.... THE SOUND ISN'T AS RICH AS THE T20, NOT EVEN CLOSE! THE CONSTRUCTION OF THE SPEAKERS ARE CHEAP AND MADE FROM QUALITY MATERIALS. SOUND CONTROLS ARE METAL AND THE SPEAKER HOUSING FEELS THICK AND HEAVY, SO ID SAY THEY ARE BUILT TO LAST! IF YOUR HUNTING FOR REALLY GOOD SPEAKERS STOP LOOKING, YOUR SEARCH IS OVER! ITS WORTH THE 99 BUCKS! IF CREATIVE EVER COMES OUT WITH ANOTHER PAIR SIMILAR TO THESE WITH A REMOTE, MY LOGITECH ARE GOING ON EBAY!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Smooth & Balanced Sound in a Small Footprint

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These speakers are reasonably priced and look better than the usual budget computer speakers. I had a 5.1 speaker set with a large subwoofer that after 4 years of (ab)use was having issues with it's internal amplifier. I liked the overall surround experience and strong bass, but I really need something more ACCURATE for editing audio recordings. These speakers are as perfect as I would imagine, although their T40's would have more output. These are the first speakers I have owned in 20 years that I didn't have to adjust the bass and treble at all to get an nice balanced sound with ZERO distortion turned all the way up! These sound good at everything I've tried including movies and gaming, but if you need kicking bass and/or need to fill a large room you probably need a separate subwoofer and more drivers.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size, Sound quality

    Rated 5 out of 5 stars

    Creative makes great products

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These speakers sound really good even without a sub. I find creative sound products to always be first class. These speakers are much better than most computer sets on the market at any price. Big sound from small speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Amazing Speakers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm one of those people who has to have perfect sound quality, or I won't even listen to my music. I did some research and I decided that the Creative GigaWorks would be the speakers I would try next. I used to have a set of Boston Acoustics that had a subwoofer. The Creatives sound almost as good, or even as good as the 2.1 system I used to have. If you want want speakers that don't have a sub, but still have great bass, these are the ones you want. The Bass X port sounds almost the same as speakers that really do have a sub. These speakers will beat the Bose Companion 2. I was trying to decide between the Bose Companion 2 and these speakers. I'm glad I tried something different and went with the Creatives.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Excellent 2.0 Speakers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a pair of 2.0 speakers for my second computer and didn't want another subwoofer taking up floor space. I looked at all the ones on display and none of them impressed me. I almost went with the Bose until I read reviews on the auto-treble adjustment at high volumes. Also, the Bose didn't have tone controls on the speakers themselves. I've owned a pair of Cambridge Soundworks for the past 8 years and they still sound great. So I decided to try out the Creative T20s. At the time, the store didn't have any on display so I couldn't test them out. After some debate, I decided to buy them. I figured if I didn't like them, I could return them. After 4 months, they're still on my computer desk. I'm very impressed with these speakers. The T20's put out very good sound that fills the room and some tight bass for a pair of 2.0's. Of course the bass isn't as good as a subwoofer but if I wanted that, I'd have gotten 2.1's. The cost is on the high end but you get what you pay for. Highly recommended if you're looking for great sounding 2.0 speakers.

    I would recommend this to a friend