Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $249.99
Clearance
The comparable value price is $999.99

Customer reviews

Rating 3 out of 5 stars with 27 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 2.9 out of 5 stars

  • Ease of Use

    Rating 3.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

44%would recommend to a friend

Customers are saying

Customers regard the Espresso Defined Espresso Maker/Coffeemaker as a great coffee maker for its price. They appreciate that the coffee comes out hot, just as it should. However, some customers have concerns about the responsiveness of the touch screen and wish the water reservoir was larger.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-27 of 27 reviews
  • Cons mentioned:
    Touch screen

    Rated 1 out of 5 stars

    It is not durable.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touch screen stops to work in the first month of using.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not suggest this product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for the first few cups of coffee, about the 6th cup if coffee it looked like dirty dishwater coming out and not coffee. Have not tried the latte part only coffee and not thrilled about the machine at all. I would love to return it for a refund but the window to return it has past.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful product with awful return policy.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful product and BestBuy will not accept the return request. The coffee I get is warm, it is not making it hot. So its a warm coffee machine! Both BestBuy and the product are deserving 0 starts.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works great only thing is when you selecting drink its super touchy and quickly starts brewing, but not a big deal.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not that good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    waste needs to be replaced very fast and the machine grinds coffee but then asks to fill with coffee again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No more espresso

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning this machine for 2 years, which my wife and I cherished, it has suddenly stopped making espresso. Instead, it only produces light brown water. It is disappointing as it was an integral part of our morning routine. Unfortunately, I am unable to file a warranty claim as I no longer have the receipt for the machine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the product. It's a great little machine. There are some software issues and it requires you to pay extra attention to the error messages, but the coffee is good

    I would recommend this to a friend
Sponsored