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Cuisinart - Grind & Brew 10-Cup Automatic Coffee Maker - Multi-Angle_Standard

Customer rating

Rating 4.2 out of 5 stars with 315 reviews

83%
would recommend to a friend

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Page 1, showing1-20 of 315 Reviews
  • Rating: 1 out of 5 stars

    Grinder lasted only 2 months - 3 times!

    Posted
    tagilbert

    I am writing this review as a courtesy and complaint in the quality of this particular product and my dissatisfaction in it. Let me start by saying that for the better part of the past 15-20 years I have used only Cuisinart Coffee Makers in my home and office. My reasoning was that, although they are far from being the cheapest available when comparing features, the quality of the product and the longevity of it made the choice to purchase this product worthwhile. However, at the beginning of this year (Jan 2, 2015) the Cuisinart Grind & Brew Coffee Maker that I had been using in my home refused to grind any more. Inconvenient for a couple of days but I decided that it had more than paid for itself and I would replace it with the same model. As it turned out, that model was no longer available but the model replacing it, I thought, would be fine. The $130+ cost was startling but if it lasted as long as the previous one and was as reliable then I was willing to make the purchase. I was wrong!! As of this writing, I have the … Cuisinart - Grind & Brew 10-Cup Automatic Coffeemaker – Multi • Model: Dgb-650bc • SKU: 9360899 …sitting in my car to be returned to the store at the end of my workday today. That is only part of the story. This is the third time this year. So, about 2 months use of a $130+ High End coffee maker is what I have learned to expect. That really is unacceptable. What has happened to the workmanship of this product? Each time the symptom is the same…the grinder just quits working and will not recover. If I want to brew coffee that was ground last week or last month or even, God forbid, last year, I can do it in a much cheaper coffee maker and I won’t need the grinder at all. That is not what I want. I want the luxury and pleasure of fresh ground, fresh brewed coffee in my home, every morning before I leave to start my day where that desired cup of coffee is not waiting for me. Your product claims that it will give me that for just a little higher cost than the other guys. I’m sorry, but that is no longer true in my mind and I am very disappointed.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Don't Do it!

    Posted
    Tommy
    • My Best Buy® Elite MemberElite Member

    Unless you like being awoken by the sound of a jet aircraft in your kitchen, weak coffee, and coffee grounds flung all over your kitchen. Stay away from this horrible device. Not sure where they went wrong with the design as I previously owned one of these a few years back and loved it. This one was a disaster. The grinder is loud enough to wake the dead. (on the plus side, you won't need to set an alarm anymore) It flings coffee grounds out of the machine from who knows where, and there are grounds in the carafe and your morning coffee. The brew strength is so weak, and has the color of light brown water with no way to increase the strength. The machine shuts off immediately when finished brewing, but you do get this lovely insulated carafe that supposedly will keep your coffee hot for hours. It doesn't. Not only that, you can't see how much coffee is left in it unless you remove the lid. Save yourself the time and trouble and search for something else. You can grind your own beans with a lot less mess and still get that fresh ground and brewed taste you seek. I replaced it with the Cuisinart Model: DCC-3200.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great machine, great cup of coffee

    Posted
    CoffeeCritic

    After reading the mix of positive and awful reviews on this product before buying, I was very hesitant when I purchased and prepared for the possibility that I might have to return it. After three weeks, I'm very pleased with the machine in every way. I found customers who complained about the difficulty in cleaning were FAR overstating the problem - the pieces that need to be cleaned daily are easily removed and are all washable, so taking them out, rinsing them under running water and then setting them aside to dry takes less than 60 seconds. Put them back, add beans and you're ready for the next day. Very easy! I've also not found any problems with leaking or dripping, neither during brewing nor pouring, and the caraffe keeps the coffee steaming for hours, even if I don't "prime" it before brewing by running hot water through it as the manual suggests. I've been very impressed with the difference in flavor of the coffee, even as opposed to grinding the beans the night before and putting them in a programmable coffee maker. The flavor is outstanding and the machine, so far, has proven to be great and very easy to maintain.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Worst Product on the Market--A Disaster

    Posted
    JPKP

    In short, I decided to spend a bit more money to purchase a product that looked good, had the ability to grind beans, and was programmable since I get up at 5 am and wanted my coffee ready upon waking up. What a mistake! Within no time at all I was waking up to half a pot of coffee all over my counter tops, down my cabinets and onto my floors-not what you want to have to deal with at 5 am. This was happening consistently, so I contacted customer service, who told me to soak the lid of the carafe in part vinegar-part water for 24 hours. I tried that and for a few days the problem resolved, only to resume only days later. On a side note, during this time period I went to a party at my cousin's house and everyone staring screaming that the coffee was spilling all over her counters...you guessed it...same machine. She said that it happens all the time on hers as well and that she received the same lame response from customer service. She was also fed up with the machine and getting rid of it. We have both decided to literally take these expensive machines and throw them straight into the garbage, opting for the good old reliable Mr. Coffee, I am disappointed that I can't grind my beans in it, but at least I no longer go through a roll of paper towels at 5 am every morning. Avoid this machine at all cost. It is a complete waste of money.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Happy to return it

    Posted
    TheOneandOnlyJohn

    I found it impossible to not make a mess with this machine. Every part that required hands to touch created a mess. 1) The grinder never ground all the beans. Furthermore, the design of the grinder cup/lid allowed the remnants to collect and clog itself. To make it worse, the steam created during brew made the grounds all sticky. I cleaned the grinder after each use, and cleaning it created a mess. 2) The carafe pad is unheated and the thermal carafe itself barely managed to keep the coffee warm, if at all. I would fill the carafe with hot water before turning on the machine as recommended- the effort was futile. 3) The carafe lid let the coffee out in only a trickle... except for the first blop of coffee that came out that somehow managed to splash all over the counter each and every time. 4) The filter cover was also messy. I would rinse it off and think it was clean and then, as I would move from the sink back to the maker, nasty coffee remains would inevitably drip onto the counter. Overall, I believe this machine is too high maintenance for something that should simply just grind and brew a hot, tasty beverage. I generally like Cuisinart products, but this device is an abysmal failure. I would not recommend this to a friend and am plotting revenge on friends who didn't warn me.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Had the glass carafe version, then...

    Posted
    Meowstic
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    ...we accidentally had it flood itself by setting the timer to brew... to a missing carafe. Oops. Our usual issue is the coffee getting cold rather quickly in the Nevada winter, so we went for this model with the stainless thermal carafe as our replacement. Sure, we had to trade 12 cup capacity for 10, but I do feel that trade-off was worth it long term. You can turn it on, take a quick shower, and it'll still be hot when you get back to it. And it's always nice to be able to grind your own beans, too. I use the grinder, the family doesn't like it (oh well, more for me!) Though I wish there was a way to prevent the water vapor from getting up into the grinding chamber, even when it's empty. The resulting condensation makes the grounds stick to the chamber, which takes just a little more effort to clean out before the next pot can be made. That's the only con I can think of for this item. Other than that, built sturdily, has a carbon filter insert in the reservoir to help cleanse the water that brews. Do recommend replacing that little filter at least every 3 months if you use it more than once a day, 7 days a week. (I believe you can order the filters on Best Buy; The physical stores MIGHT stock them too, but don't quote me on that.)

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Brews weak coffee. Solution: pre-grind

    Posted
    Smallworld
    • My Best Buy® MemberMember

    I had hoped this new version of the Cuisinart Grind and Brew would brew better coffee then the previous version I had, but I was sadly disappointed. I could see as I poured my first cup of coffee that the Cuisinart Grind and Brew delivers hot coffee colored water. So if you’re like me and want a strong cup of Joe, I know the solution. Unlike others who claim the water does not sit in the coffee long enough, (I tested brewing a pot using my trusty old coffee grinder with the Cuisinart grinder off and the brew was great) I have a different view point. The problem is the grinds. The built in grinder does not grind the beans fine enough (I think it doesn’t stay in the chamber long enough). My solution was to pre grind my coffee. Just a single pulse, to break up the beans and that’s it. I know its counter intuitive and against the whole purpose of having the grinder built in, but the only other alternative was to use more beans which, in my view, was a waste of coffee. So I take as many beans as I can fit in my grinder and give it a single pulse or two and pour the broken beans in an air tight bag. For a 5 lbs. bag of coffee, I will do this per pound. This way the beans stay whole, longer. Two star ding because of the extra work, otherwise it brews a great pot of coffee

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Nice but with flaws

    Posted
    CoffeeHound
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This does brew coffee quickly and the thermal carafe keeps it hot for hours. But certainly flaws in the design making it not worth the money. The grinder, hidden nicely inside the machine can be a disaster to both use and keep clean. It will grind the beans ok (so far), but deposits them to one side in the basket. So full flavor brewing isn’t possible unless you manually level out the ground beans first before brewing. If you don’t, the coffee is not only weaker, but creates a mess of grounds out of the basket near the end of the brew cycle. Don’t attempt to make two pots of coffee in a row. It can’t be done unless you totally break down the grinder and basket and give it a complete cleaning first. Unless you don’t mind chewing on some grounds while drinking your coffee. I should have purchased another Capresso brand like the one I had for the ten years before

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Horrible Purchase

    Posted
    justbrewit

    First, the carafe is okay. It keeps the coffee hot but does have drips on the counter when pouring a cup. As mentioned by others, the steam enters the grinder chamber creating mud with the residual grinds. These annoyances were tolerable, but after about 4 months the coffee maker began "finishing" before the water chamber was empty. At first, it was 1 or 2 cups left in the chamber, but it gradually got worse eventually only emptying about half the water before turning off. We had to turn it back on 2 or 3 times to get it to finish a full pot. We tried cleaning it, replacing the filter, and removing the filter entirely...nothing worked. Looking online for a solution, we saw that many others have this same problem. We're going back to a typical drip machine with no thermal carafe. Horrible product, horrible purchase. Do not buy this model!

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Grind & Brew Coffee Maker

    Posted
    TJ1000
    • My Best Buy® Elite Plus MemberElite Plus Member

    We have our original Cuisinart Grind & Brew Coffee maker for MANY years and it continues to operate without issue. I purchased a new one for a customer, and set it up for her. The new one is not nearly as loud, is very well made and definitely has design improvements. Offering fresh grinding, filtering through a gold filter (which lets more of the coffee oils through) into a carafe (so your coffee doesn't burn from extended heating) really does provide the best coffee experience short of a press. Yes - a press is better, but it's inconvenient, messy and only provides a single cup of coffee. Highly recommended for a good cup of coffee to start your day - from a discriminating coffee drinker.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    NEW: Improved Design

    Posted
    BenelliTatical
    • Verified PurchaserVerified Purchase
    • My Best Buy Premier Silver MemberElite Plus Member

    I have had two (2) prior Cuisinart - Grind & Brew 10-Cup Automatic Coffeemakers. They both lasted about seven years total after one was replaced by warranty. This item has improved by beefing up some of the parts with newly designed shaped parts. Also the new insulated thermal carafe does not require a burner as did the older models. The coffeemaker can then turn off when the last drop is processed and no worry about over cooking or leaving home before turning off the burner. The carafe by design pours slowly as it is baffled to keep in heat longer. You can simply remove top and pour faster if desired. Also it is a good idea to fill the craft with hot tap water to preheat the thermos. True there is a number of parts to rinse and clean between pots but the resulting quality of the finished product outweigh the time spent. This product is the best of its kind for the price that I have found.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Not worth it

    Posted
    Kendra

    This is one of those seems-to-be-too-good-to-be-true situations. First of all, if you're using the grinder--it's downright terrible. There isn't enough space in the grinder to get a decent brew if you're using the full capacity of the machine, which is 12 cups, I believe. Then, after about a year of using this machine, it wouldn't brew properly. Part of it was that the cheap plastic top had warped and it woudln't work unless it was completely shut, so I started placing heavy objects on top. But then it stopped working altogether, acting like it was brewing when it didn't brew at all. Don't waste your money. Get a simple automatic machine, well made, and a coffee grinder and do it separate. Cuisinart is a good brand for most things, but i'm skeptical of buying one of their coffee machines again. For $140--not worth it.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good coffee maker. Bad Grinder

    Posted
    Bestbuyguy
    • My Best Buy® MemberMember

    I did really like this coffee maker. I particularly wanted the stainless steel carafe. Its thermal and keeps coffee worm for some time with out that warmer plate that always burns your coffee and gives it a bitter taste. I think I had a pot on my desk for four hours or more and still poring coffee at a good temp. I did not how ever like the grinder portion of it. I like to grind my own coffee because of flavor. I thought this was a good idea. The downside is that the grinder gets all wet and steamy in there because it is right above the filter where the coffee is. It gets all steamy in there and every bit of grounds left in there gets caked on to the sides and top and everywhere. If there were a better way to separate the grinder from the percolator this function may work well but until then I will get the model that is the maker with thermal carafe and have my grinder separate.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Probably fine, just not a fit for me.

    Posted
    Lectron
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    As the summary states, it's probably a good enough coffee maker for most people, depending upon what features you want... I returned it after a couple of uses because I found that the coffee was not strong enough for my taste, in combination with not being able to do much about it. There is no strength selector on this model, which might brew slower for a darker brew, or a grind time selector, to make the grinded beans finer, so I found those options in another model. I also decided that I'd like to get one with the hopper, so that the beans don't need to be loaded each time. Note that I also tried increasing the amount of beans that I put into the grinder, but there is a limited capacity, and it still was not enough when maxed out.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Everything you need!

    Posted
    Tinkerbelhot
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I purchased this for my mother for Christmas as her current coffee maker took anywhere from 25 minutes to an hour to brew a pot of coffee. I went with the Cuisinart brand as her current one was the same brand just almost 20 years old. She loves that she can grind fresh beans or just add normal grounds and then set it to whenever she wants to wake up and have fresh coffee ready. She especially loves the thermal carafe. She lives alone for the most part and enjoys drinking coffee throughout the day and this allows her to brew one pot a day and drink it throughout the morning with out reheating or brewing a new pot. She was so excited she unpacked it and brewed a pot as soon as she got home.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    If you want your coffee everywhere except the pot.

    Posted
    hautetamale

    Our initial experience with this model was OK, but then again, the coffee maker we had before really sucked! The coffee was hot and tasty; but I hated the fact that you must clean and thoroughly dry the 'bean bucket' each time you want to 'grind and brew', otherwise the grounds create a mud and clog the 'bucket'... big hassle! Then, after about 6 months it decides to brew half the pot onto our kitchen counter, but only sometimes! We'd meticulously clean, pamper and dry the unit, baby-sit while it brewed... nothing. But when left all alone for a few minutes we'd come back to a puddle of steaming hot coffee all over the place. Returning to the store for full refund and beginning our search for the next contender.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Poorly designed, DO NOT BUY THIS!!

    Posted
    BuyerinColorado2

    DISASTER!! RUN AWAY!!! Purchased in 2012, found it overflowing within a few months. The lid has a ball bearing that gets stuck after a while. Their customer support suggests that you soak it monthly in a 50/50 mix of vinegar and water to de-gunk it. This "feature" should be advertised. I don't think you should have to do that much maintenance to a kitchen appliance. Customer service will send you a replacement lid and brew basket if you have your serial number (conveniently located in hard to read impressions on the BOTTOM of the unit). Then with the new unit, you can do your monthly vinegar soak. They need to get this disaster OFF the market and replace it for existing users. Put me in the "never Cuisinart again" category.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Couldn't use it for purpose bought from day 1!!

    Posted
    Donobella
    • My Best Buy Premier Silver MemberElite Plus Member

    I thought this maker was going to be easier to make coffee with the built in grinder...not so much! Half the ground beans stay in the grinder so you have to open it up and physically take out the grinder, clean remaining grounds into the filter. The coffee tastes ok, not overwhelmed. The thermal carafe doesn't keep the coffee warm very long-hot plate turns off right away. Cleaning it is a pain! You have to wash the grinder/lid, filter and lid and the pot itself. I wanted one of these for a long time and I was let down when I got it. Now the on/off button doesn't work so we have to set the programmer to make a pot of coffee. Hmmm...what's something good about this product? Easy to fill and looks sleek but neither make a good cup of coffee!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    The bells and whistles don't work

    Posted
    eggsmb
    • My Best Buy® MemberMember

    Just purchased ours last month, switching from a pod-style Cuisinart, which was a pain due to the need to run vinegar through so frequently. BUT here are the problems with this Cuisinart: 1) the coffee in the grinder needs to be cleaned out after every 1 or 2 uses because moisture/condensation gets into it and creates a cement barrier of sorts, which 2) makes the brewed coffee weak and 3) makes it a pain to clean. 4) The carafe lid has malfunctioned 3 times within 1 month, leaving coffee grinds and water all over the countertop. I understand vinegar is supposed to help which brings us back where we started. Switching back to using a separate grinder and a simple coffeemaker. Will then pour my freshly brewed coffee into my overpriced Cuisinart carafe to keep warm.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Terrible. Threw it away in month one.

    Posted
    AustinATX
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Just a horrible experience with this thing. In the course of a month it didn't make a single pot of coffee I could drink and it managed to flood my office five times. The machine never fully wet the grounds so coffee was too thin. The gold filter included within left lots of grinds in the coffee. In Cuisinart's defense I never did call their tech support or even try to return it to Best Buy. Maybe the unit was defective. Maybe not. After wasting hours trying to make a single pot of coffee I simply pitched it in the trash and walked away. I don't have time to deal with a return process. Just not worth it for something that is supposed to be simple and enjoyable.

    No, I would not recommend this to a friend