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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 194 reviews

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94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 194 reviews
  • Rated 5 out of 5 stars

    Quick polite service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They removed my remote starter prior to me turning it and will install it in my next one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eli always delivers. Very skilled Best Buy employee. Even if my equipment isnt corporative he still gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them for all mycar audio needs and have Never been disappointed!! feel confident your car is in great hands!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They install my tv professional and was safe Iam very satisfied

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Car Radio Install and camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very rude and unknowledgeable on what he is doing. The first installation was a complete disaster and the second appointment with the same tech was just as terrible. The tech even proceeded to try an lecture me after my husband complained about his service and lack of professionalism. Weeks after the install the radio now cuts off intermittently and is the screen is hot to touch. As a result I have to take off more time from work to go to another location to have the issues fixed. I will never go back to Valleystream NY for any service. The only person that was helpful was the manager that tried to rectify the issues and give us 10% off and explain total tech service we purchased.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service and highly ethical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. I went there to fix the front dash cam. Since there was no specific wiring required, instead of charging for standard installation, the person charged me for 15mins labor. Excellent ethics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    At a year I am super satisfied

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this installed as an affordable necessary replacement and I have enjoyed the sound quality, the ease of use, and the help I got from Best buy making it plug and play so that everything works easily for the sometimes confused old man. I enjoy this stereo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Subwoof!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were extremely helpful in disconnecting my car’s subwoofer! I installed it with an amateur electrician buddy of mine, but apparently we did so very incorrectly. These guys pointed out issues and got everything set up so that I could easily sell the whole system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agents uninstalled my car stereo system for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents in the car audio department uninstalled my car stereo system for me in my old car, since I wanted to keep it, and then installed the original manufacturers car stereo receiver back in for me. The job was completed quickly and efficiently, and the price was less than I thought it would be! I would definitely recommend Best Buy for any work related to car audio. They did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love thing i use it lot of the time it supers a great .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dash Cam Install in new Toyota Sienna

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, very quick and clean. Went over instal in a very friendly way

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Work at a solid price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always taken my audio needs to Best Buy they do good solid work for a good solid price and back up their work 100% as long as no one else works on the car they will fix most problems you have free of charge cant beat that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dash cam fix!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man who fixed and re wired part of my dash cam did an amazing awesome job. I had no idea that the dash cam had a fuse! He diagnosed that the fuse was broken/burnt out. He replaced the fuse and fixed a bit of wiring and was done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service !

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very competent Geek installed my new Kenwood radio with DVD, allayed my fears of it being a complicated install since the factory installed one was double din with gps—he had it all done within 3 hrs or so and showed me all the new features of the radio, how the blue tooth, satellite radio, apple car play worked and patiently answered my questions and concerns.,made recommendations - even at a follow up visit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unit Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I nchose the SiriusXM instl due to my new 2024 Honda Hybrid did NOT come with it and I have loved having SiriusXM in all my last 3 Cars over 15yrs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an awesome job on the installation. My installation required additional labor to modify the interior trim. I am very happy with the job that they did! I have been to other installers in the past and had nothing but problems with dash squeaking, cracking and etc., but not with Best Buy and the Geek Squad. Another great job! thank you guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    apple car play not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very flexible to our strange situation, very communicative and willing to do everything they could, without over charging us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my stereo in my truck.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My stereo was a CD/DVD player. They also installed a USB plug in my dash. They did a good job cosmetically. The next day I went to play a DVD it would not work and the microphone so I could take phone calls thru my radio did not work. Brought it back the following Saturday they fixed the problem with no trouble. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service tech was exceptional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to have a new stereo installed and the service tack was exceptional. The time frame that was quoted was excellent and the quality of the workmanship was Superior. I was exceedingly pleased with the price that was provided as well. This is a place to go to have things installed for my car

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great!! Love the Geek Squad!! Will definitely be using them again!!!

    I would recommend this to a friend
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