Customer Ratings & Reviews

TheReviewinator, We are sorry to hear that your new PC is not performing to your expectations. We take the quality of our products and customer satisfaction very seriously and we appreciate your feedback.

Firstly, we would like to thank you for your compliments on the appearance of the case. We have received very positive feedback from other Electrum owners as well.

Concerning the CPU, this PC ships with an AMD A4-7300 processor which is dual core and operates at 4.0Ghz. We believe that you will find that is adequate to play most games and on a good deal of games that will exceed the minimum specifications.

We do ship this PC with 8GB of RAM which will also exceed the retirements on many games, with some exceptions. Should you choose to do so, this PC is expandable up to 16GB of RAM. Please note that per our policies you can upgrade your PC without voiding your warranty.

The Electrum is currently shipping with a 1TB 7,200 RPM Toshiba drive. Not only is Toshiba a trusted brand, but we stand behind being able to include 1TB of storage space in a PC at this price point.

You are correct that by adding more RAM and possibly an SSD you would see a significant increase in performance, however, you would also see an increase in price. We feel that the Electrum is a great place to start for gamers who may be looking for a solid built product, from a reputable company, at a competitive price. Bundled with a year warranty on hardware and lifetime free Technical Support and Labor, we feel the Electrum is a solid investment.

We appreciate your feedback and will share it with our marketing and development teams accordingly. If there is anything else we can do to assist you or resolve this issue, please give us a call toll free at 877-737-8795 or you can also email us at [email protected]. Thank you.

Kid123,

Thank you for your review on the CybertronPC Electrum Desktop. We're extremely sorry to hear you are having issues with it in regards to the system cutting off. All of our systems go through extensive stress-testing and burn-in prior to shipping out, but that's why we also include a standard one year Warranty and Lifetime Technical Support, to cover the things that can happen over the life of the PC.

If you have not already, please do give our Friendly Technical Support Staff a call toll-free at 1-855-490-2569, and we will absolutely help you get these issues resolved and get you back into gaming.

Thank you,

321nnn321,

The Electrum more than likely won't be a good fit for those titles at 80FPS. A PC from our Rhodium line would better suit your needs!

Thank you,

Hectoren,

Thank you for your interest in CybertronPC. The Electrum can play Counter Strike: GO, although performance will vary based on the game's settings, and your monitor's resolution.

Tony,

The CybertronPC Electrum Desktop can play CS:GO, but it would not be able to run it at 60FPS with max settings at a higher resolution. If you're looking to max out the title, a PC from our Rhodium line would better suit your needs.

Thanks,

Youssef,

We are sorry to hear that the CybertronPC Electrum has not been meeting your gaming needs. One of the best things about owning a CybertronPC is that if the PC is not meeting your needs, you can upgrade the components inside without worrying about voiding the Standard One Year Warranty or the Lifetime Technical Support. in fact, if you require assistance selecting or installing new components in the PC, our Friendly Technical Support Staff can be reached toll-free at 1-855-490-2569, and would be more than happy to assist.

While getting a new PC that doesn't play your games is never the experience we want you to have, we are here to help you get the PC where it needs to be.

Thank you,

Seth,

This PC does not meet the requirements for iRacing. We would recommend looking at the PC's in our Rhodium and Palladium lines, which will better fit the needs of the title.

Thank you,

Billy,

The Electrum would not be a good choice for Battlefield One, because it is such a demanding title. A PC from our Rhodium line would be better suited to meet your need. It will play shows just fine.

Thanks,