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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2211 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the color-changing capabilities and ease of use as major advantages of the A19 Smart LED Light Bulbs. Setup, price, and compatibility with other apps are also appreciated. However, some customers have expressed concerns regarding connectivity issues and the app's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 2,211 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bulbs are great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bulbs have been great annd Easy to install. Connect to my iPhone with ease. Highly recommend item.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for the recommendation Marcos! We appreciate you allowing us to be a part of your smart home venture. Thank you for your review! -Cync Support

  • Pros mentioned:
    Color changing, Ease of use

    Rated 5 out of 5 stars

    Alot of light in a little bulb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased these for all lamps in my house. They are easy to set up and have numerous colors and brightness that can be achieved. Highly recommend this product.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Robbie - Thank you for the feedback! We appreciate you taking the time to leave us a review on your experience with our Cync Direct Connect Full Color A19 Bulbs. We are happy to hear that you have been enjoying the customization our smart home devices offer. Thanks for allowing us to make your home a little brighter! -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of features and very user friendly app. My customer was very pleased with them.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello EvanN, we are glad the customer was pleased with the Cync Full Color Direct Connect Light Bulbs. If you have any questions, feel free to give us a call at 1-844-302-2943. We would be happy to help! -Cync Support

  • Pros mentioned:
    Color changing, Ease of use, Setup

    Rated 5 out of 5 stars

    Wort hgv the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really easy to hookup to google home. The color is great

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Eugene, thank you for sharing your review with others! We appreciate hearing that you had a simple setup experience with Google Home. -Cync Support

  • Pros mentioned:
    Color changing, Ease of use

    Rated 5 out of 5 stars

    Smart light bulb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter love it , easy to setup, control the light on the app without a dimmer switch , also change the color .. very convenient.. I enjoyed it.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Steven - Thank you for sharing your thoughts. We are thrilled to see this five-star review! We are so happy to hear that you have been enjoying your experience with our Cync Direct Connect Full Color A19 Bulbs and all of the customization that our smart lighting offers. We appreciate you for letting us know about your fantastic experience with our products! -Cync Support

  • Pros mentioned:
    Color changing, Compatibility, Setup

    Rated 5 out of 5 stars

    GREAT LIGHTS FOR BEDROOM

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT LIGHTS FOR BEDROOM BECAUSE THEY ARE DIMMABLE, MULTI-COLOR, AND WORK WITH GOOGLE HOME (WITH OPTIONAL BRIDGE). SUPER EASY SETUP ON GOOGLE HOME THROUGH APP.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for a great review and for choosing C by GE to brighten your home!

  • Pros mentioned:
    Color changing, Ease of use

    Rated 5 out of 5 stars

    Completely changes the ambiance & mood in my home

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now have 40 of these lights on my patio, deck, 7 lamps, kitchen, hallways, french door accent lighting, entry door, porch, garage, and closets. I’ve programmed 7 basic colors. One for each day of the week. A major game changer that gives my house multiple personas with my voice, app, or scheduled routines. My overnight guests are given the option of choosing their favorite color. I love these lights !

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear that you had an overall seamless experience getting your devices connected. We hope you continue to enjoy the benefits of smart home lighting. Thank you for taking time out of your day to leave a positive review! -Cync Support

  • Pros mentioned:
    Color changing, Ease of use, Setup

    Rated 4 out of 5 stars

    A19 GE lights

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice lights, nice coloring, app easy to use and manage, easy set up.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hiya Player. We are happy to hear you are enjoying all the features for your smart lighting. Thank you for taking the time to leave us your feedback!

  • Pros mentioned:
    Color changing, Ease of use

    Rated 4 out of 5 stars

    Great just know you need another device for Apple

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them however you need to get an adapter if you want to control it using the Apple home app . Have to use the GE app . Surprised with how easy it is to control so many colors . You can program them to turn on at certain times automatically (I have them turn on early in the morning to help wake me up for work, also when the sun goes down)

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We hope you continue to explore the advantages and many possibilities and benefits of smart home lighting. Thank you for your review! -Cync Support Team

  • Pros mentioned:
    Color changing, Compatibility, Ease of use

    Rated 4 out of 5 stars

    Bright lights

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice lights. Pair easily. Work well with Alexa. Lots of color options.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to hear you are enjoying your new lights. Thank you for choosing C by GE for you smart home needs! -C by GE Support

  • Pros mentioned:
    Color changing, Ease of use

    Rated 5 out of 5 stars

    Color changing bulbs without the hub!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy when I took the chance to buy this after trying to find a color changing bulbs that does not require a HUB. These bulbs require both a Wi-Fi and a Bluetooth connection to setup. After setup you can manipulate the bulbs to your liking. You can save a lot of themes/presets using the Scene tab on the App which allows you to control each individual bulb giving you exactly what you want (dimness and color). Other than that, really recommend these bulbs for those that don't want to deal with hubs or don't need color changing for the entire house.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are so glad you gave us the chance to try our lights. Thank you for exploring our app and its possibilities and for sharing your feedback we hope you enjoy!

  • Pros mentioned:
    Color changing, Setup

    Rated 5 out of 5 stars

    Very Cool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool Bulbs, easy to set up, many colors to pick from. Easy to use with alexa to turn on and off.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Here at Cync we value customer feedback. Thank you for sharing your input and letting us know just how much you love your new Full Color Smart Bulbs. We are excited to hear all about it! -Cync Support Team

  • Pros mentioned:
    Color changing
    Cons mentioned:
    App

    Rated 4 out of 5 stars

    Nice addition to your voice activated devices

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really nice bulbs. You can set the colors to suit the time of the day. Alexa integration makes it a fun way to operate them. However, there is an issue, sometimes with the app and needs to remove the bulb and add again through the app to work properly with alexa.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for being a valued customer of Cync, the new C by GE. We appreciate your business and are thrilled to hear you love your Full Color Smart Bulbs. We feel unsettled, however, knowing you have had to remove and re-add your lights from the application, in order for Alexa to recognize them. This does not align with the functionality of our devices. A member of our team would like the chance to speak with you directly to take a deeper look into this. We can be reached by calling 1-844-302-2943. If you notice Alexa is unable to communicate with your lights we recommend simply disabling and re-enabling the 'Skill' in the Alexa app. -Cync Support

  • Pros mentioned:
    Color changing
    Cons mentioned:
    App

    Rated 3 out of 5 stars

    Works great most of the time

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bulbs are nice. Paired with the Cync mobile app, brightness and color are completely adjustable, which I love. You give different lights names, set which rooms their in, and save certain light settings as routines. You can add guests/additional users. Can turn the lights off when I'm in bed on my phone. -2 stars: Cync app works like 85% of the time, meaning it is unable to detect/connect to the bulbs the rest of the time. You will need to exit the app and reopen it and/or turn on and off your Bluetooth. Sometimes leaving you in the dark for up to 3 minutes when you need it. The minor annoyances add up over time. Personally, I like them enough to keep using them. But I think there are probably better ones out there.

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We appreciate you bringing this to our attention Kate. A member of our team would like to look into this for you to get it resolved. We strongly recommend reaching out to us by calling 1-844-302-2943. In the meantime, please ensure your app and all devices are up to the latest version in the Cync application. We also suggest clearing the cache on your mobile device. To accomplish this on iOS, simply power the device off, wait one minute, and power it back on. To do so on an Android, tap ‘Settings,’ scroll to ‘Apps,’ select the Cync App, tap ‘Storage,’ and clear the cache. We look forward to assisting. -Cync Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Follow the instructions!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First rule! Follow the instructions that come with the box. If they dont work, its a wifi issue or connection on your belhaf issue! Dont be like me! Lol! Love the product! I need more!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great++++++++++++++++++++++++++++++++++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

    I would recommend this to a friend
  • Pros mentioned:
    Color changing
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Limitless Possibilities with These Lights

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these! I can change the color (almost limitless possibilities!), I can dim them all or only one, I can schedule them to turn on or off. But... even though I am confident I have a good WiFi system and signal (Eero, gigabit) I have connection problems way too frequently. That is why I gave them a 4. I'd still buy more, though...

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hello. Thank you for your honest feedback! We appreciate you choosing C by GE and invite you to reach out to us directly so we can optimize your home's smart lighting. You can email [email protected] or call us at 1-844-302-2943.

  • Pros mentioned:
    Color changing, Ease of use

    Rated 5 out of 5 stars

    Very bright. Easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were very bright when I first turned them on. Easy to set up and use. I did have one not want to communicate with the app, but customer service was very helpful to help out. I like that you can set up each light individually. There are a lot of options for the type of light you want besides colors. Such as natural light, warm light, soft, sunset or sunrise, etc..

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you so much for leaving the positive feedback! We are happy to hear that our support team was able to help you resolve your issue, and about how seamless it was setting up your devices in our app. In the future, we hope we can continue to provide you with great experiences moving forward! - Cync Support

  • Cons mentioned:
    App

    Rated 4 out of 5 stars

    Decent lighting, slight reliability issues

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these lights a LONG time ago and usually wait until the product has been fully tested to leave reviews. The Cync app needs a CONSIDERABLE upgrade, but when it works, it works. That’s the problem though - it should always work! Some connections may take a few rounds to fully process, and Alexa may or may not give you some problems right out of the gate or a few months into the connection. For me, I’ve had to reinstall lights, reconnect Alexa and spend about an hour trying to figure out why updates are progressing through smoothly. Do I still have them? Yes, but that may be the product of the sunk cost fallacy. I’m already looking into what I will replace these with when the time comes but, for now, they’re alive and well throughout my apartment and my parent’s home. Don’t expect anything too special in terms of lighting styles but it does offer a full range of color.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We appreciate this well thought review. Thank you for taking the time to share your experience. We are always looking for ways to improve our app and devices and your experience has been shared with our Development and Product Management Teams. Should you need assistance or have questions please call 1-844-302-2943 so that we may assist. -Cync

  • Pros mentioned:
    Color changing, Ease of use

    Rated 5 out of 5 stars

    Great Smart Bulbs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really nice smart bulbs. They connected flawlessly to my Google Home app even without the additional GE app. They always work and the colors are very good. It can get pretty bright and the colors are accurate. I use it as a mood light in my room, and it has a nice glow, especially behind a nice lampshade. If you are looking for a higher-end smart bulb that doesn't require a hub, I'd go with GE. Their new products looks exciting and they work great alongside the existing GE products.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the extensive review Kicknoons. Thanks for taking time out of your day to share your experiences with us. We greatly appreciate it and thank you for choosing C by GE for your smart home needs. - C by GE Support

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