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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2211 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the color-changing capabilities and ease of use as major advantages of the A19 Smart LED Light Bulbs. Setup, price, and compatibility with other apps are also appreciated. However, some customers have expressed concerns regarding connectivity issues and the app's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 2,211 reviews
  • Pros mentioned:
    Color changing, Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first set of smart lightbulbs. I was a little skeptical not knowing how I would use them, however setting the routines for the lights is something I have come to enjoy. Dim lights in the morning and night and turning off by themselves is really nice! The kids even turn the colors and have so much fun making them all the different colors. Very easy to use! I’ll probably buy some more to add to different lights in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Color changing
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Alexa enabled color changeable lights

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love connecting the bulbs to my alexa and being able to control them with my voice. The only issue I face is the alexa app disconnects from the bulb and I had to reconnect them which is kinda annoying. Another best part is that I can control the color

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear of your enjoyment of the benefits of smart home lighting. If you experience any issues with your Alexa don't hesitate to contact us at 1-844-302-2943. -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This light bulb doesn't so much your love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This light does everything very simple has many features included don't dumb to dusk automatically turns off and on or set a timer at any time you like... Too many colors to switch up that are beautiful and change the mood in the room at any moment. And also has functions. Are different things candlelight firecracker? 4th of July, except ftruck. What's in the bulb... That's so much for such an inexpensive product.I've had them for a while now and I've bought another one.They last quarter long time. And you could turn it on and turn it off anywhere. In the USA and beyond..

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Nero, we are thrilled to hear you are having an enjoyable experience with the benefits of all that Cync has to offer. Thank you for your review and for allowing Cync to be your smart home choice! -Cync Support

  • Rated 4 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good - easy set up with my google home - changes colors - i also use it on the cync app

    I would recommend this to a friend
  • Pros mentioned:
    Color changing, Setup

    Rated 4 out of 5 stars

    Vibrant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I put blue tape over my on/off switch on the wall for a week and learned how to reset the bulb all was good. Setup on the APP was straightforward and bringing it over to Alexa was simple. I would purchase again. I do wish they could get a little dimmer but over all very happy. Wonderful vibrant colors.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for the feedback Teklady. These lights dim in increments of 5% but thank you for the recommendation. We hope you enjoy your new lights! -C by GE Support

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good for the price on sale

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally got these on sale for black friday and they were 4 for $40. With the protection plan (which I STRONGLY advise you get) it was a great deal. About two months later one of the bulbs (in my desk lamp) began to flicker and even turn off randomly. This happened a day or two after a massive storm, so that might be part of the issue. Factory resetting the bulb and moving it to a different lamp did not help. I returned and exchanged them using my protection plan and they had been pretty good until recently. Now the same desk lamp is giving me issues where my Alexa device can turn on and off all the other lights in the room, but this one bulb refuses to communicate. My C by GE app can still turn the bulb on and off just fine but that is not very convenient. Otherwise they work great and produce a ton of light, but I rarely find myself using any color other than neutral, bright white. Despite the setbacks I think that these are a much better deal than other brands which can run over $30/bulb.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for taking your time in writing this review and for sharing your experiences. Have you attempted a factory reset on the bulb that is not communicating? Also ensure that if it does communicate it is on the latest firmware version. Feel free to reach out to us at 1-844-302-2943 if you need any assistance. -Cync Support Team

  • Pros mentioned:
    Color changing
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Bulb with many colors

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bulbs are good, have many colors, and work very well, and connects to a mini google nest. From time to time, I need to unplug the lamps in which the bulbs are connected because the Google nest mini does not recognize them anymore. Other than that, they work great.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for your review! What often helps is to power down the Google device you are using to control your lights for 1 minute then power back up. Feel free to contact us for additional support at 1-844-302-2943. -Cync Support Team

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are quick and easy to set up. Look amazing and work really well with my dimmers. Im very happy overall.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello - Thank you or taking the time to leave this positive review! We appreciate you sharing your experience with our Direct Connect Full Color A19 Bulbs. We are glad to hear you are having an enjoyable experience with the benefits of smart home lighting. Thank you for sharing your feedback and allowing us to be your smart home product of choice! -Cync Support

  • Rated 4 out of 5 stars

    Nice bulb. App a bit difficult.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice bulbs. You can create groups. The app is not that easily decipherable and needs a little tinkering to get it to do what you want. It's definitely not plug and play.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Setup

    Rated 4 out of 5 stars

    On par with Hue for cheaper

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The initial setup was easy, the color is on par with Hue color bulbs but that also means they are dull and not very saturated. Price was way better than hue and no hub is required. Resetting them is a big strange but youtube has videos on it.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Ben- thank you for choosing Cync! We appreciate this feedback and will route it to our Development Team for review. Our Team has curated a very helpful video on resetting devices that can be located here cyncsupport.gelighting.com/s/article/factory-reset-your-device. Thank you for sharing this information with others to consider! -Cync Support Team

  • Pros mentioned:
    Color changing, Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works greats. A lot of colors to select from. Its a little bit of expensive.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We're happy to hear you enjoyed the easy set up and functions of your new smart lights. We appreciate the time you took to leave us feedback. -C by GE Support

  • Pros mentioned:
    Color changing, Ease of use

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great way to upgrade the house. easy to use and reliable. installing them was easy, and doesnt take long. if you are using this for yourself, you might want the regular version, as I realized the white colors are the only we use. the colors are quite bright, just dont see the need.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We love hearing how our products have made your life easier! Thanks for taking the time to share your experience. -C by GE Support

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great bulbs!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some quality led bulbs. I was able to get on a good sale. Liked so much I ordered another 4pk at full price. Able to set moods for different rooms. Is especially nice when watching certain movies or playing PC or video games. Also use on porch and as garage light and can set brightness and set schedules for added security and peace of mind. Totally worth it so far. Cons - Having set to certain color and unable to find phone in order to change quickly. Sometimes connection takes a minute or two to recognize or phone requires a restart. But not often. Out of 8 bulbs total I have one that has difficulty connecting at times and requires being reset to work. Overall would recommend as a quality led bulbs that open new experiences and security for your entertainment, living, and home.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to share your experiences and providing valuable feedback! Your feedback allows us to make improvements based on the needs of our customers. Your feedback has been forwarded to our development team. If your bulb is still experiencing issues even after resetting please contact us at 1-844-302-2943. -Cync Support Team

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Nice, inexpensive replacement for Philips Hue

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, these have worked well. App isn't as good/well developed as Hue, but you can buy 4 Cync bulbs for the price of 1 Hue bulb. Requires no hub. You do give up some niceties for the price, but they're great for everyday use.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Brian- thank you for the positive words regarding our Full Color Direct Connect Smart Bulbs. We appreciate your constructive feedback about our application. We would love the chance to speak to you directly to learn more about how we can improve. Please feel free to reach an agent at 1-844-302-2943 who would be glad to document your input to share with our Development Team. -Cync Support

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Excellent Smart LED bulbs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and simple setup, Wi-Fi connects seamlessly. The app is user-friendly and lots of fun to play with, allowing you to change colors and intensities. My kids loved it, I will have to get another one for myself.

    I would recommend this to a friend
  • Pros mentioned:
    Color changing, Setup

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't want to spend for a hub. I've bought a couple of knock off brands in the past and was disappointed every time. But these bulbs do exactly what they say they do. Set up is really simple including set up with Alexa. The light seems strong, not weak and the color choices are limitless. It's the perfect night light substitute for my 4 year old. We are very satisfied, and the sale price makes it very worth the purchase

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hello there. Thank you so much for sharing your experience and for making C by GE part of the family!

  • Pros mentioned:
    Color changing, Ease of use

    Rated 5 out of 5 stars

    Good Bulbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product work as described. I love these bulbs for creating a Sunrise alarm clock. They're very easy to set up and the app is simple enough. These things can get super bright as well!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello CjP5226, thank you for such a great review. We are thrilled to know that you are enjoying your GE - Cync Full Color Direct Connect Light Bulbs. Cync strives to provide a great user experience and an easy setup process. Please feel free to contact us at 1-844-302-2943 if you have any questions. All the best! -Cync Support

  • Pros mentioned:
    Color changing, Setup

    Rated 5 out of 5 stars

    Love the lightbulbs! Would buy again.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these light bulbs! +easy set up; Just make sure Bluetooth is turned on and put phone near the light bulb to set it up. +can turn light on and off from phone using the C by GE app +can select any color on the color wheel or normal bulb colors (daylight, warm and cool) +can have automated lights turn on at sunrise, sunset or any time you want Highly recommend if you want to add some colors to your rooms!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hey Jenn. Thank you so much for taking the time to share your experience and recommendation! - C by GE Support

  • Pros mentioned:
    Color changing, Ease of use

    Rated 5 out of 5 stars

    Fun item to have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The light bulb worked great. We are enjoying the different colors and it is easy to use.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      That's great to hear! We are so grateful to you for choosing C by GE as your brand for your smart home lighting needs. -C by GE Support

  • Cons mentioned:
    App

    Rated 5 out of 5 stars

    Good..then bad...then good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own the own the regular white ones and after awhile they started to not work intermittently when trying to use them with Google. After researching online it seems this was a common issue due to a firmware update. These bulbs now have a separate C by GE app that you can add them to, control them, and perform the firmware updates. This required me to disconnect them from the Google Home app, reset them, and reconnect them using the C by GE app. When they were added to the C by GE app they downloaded the latest firmware upgrades. I tried adding them back to the Google Home app and kept getting a message saying there were no bulbs found on my C by GE account which is false. Again after researching I found there was an issue with the C by GE app now. Fast forward about a month and C by GE finally fixed their app. The lights work seamlessly now. I decided to purchase the color bulbs. If you purchase these I recommend adding them to the C by GE app (now that it's fixed) first and then it gives you the option to add them to your Google Home or Alexa app. It's the easiest way so you can ensure they are always kept up to date with the latest firmware version. You can add them to the Google Home app without the C by GE app but this could cause issues down the road with being able to update them.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for sharing these experiences. We strive to improve our app as much as possible and thanks to feedback and sharing experiences we are able to get an insight into the needs of our consumers. Thank you for your review and glad that our update resolved your initial issue. -Cync Support Team