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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1267 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers consistently note the A19 Smart LED Light Bulbs are easy to use and that the color changing feature works well. Many customers find them easy to install and set up, and the price is reasonable. However, some customers have issues with connectivity and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,267 reviews
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    App

    Rated 4 out of 5 stars

    Basic choice in color wifi bulbs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bulbs are surprisingly easy to pair and link to Alexa. Given other reviews, I had expected more difficulty. However, the app is limited in functionality.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for your review and for providing feedback it helps us to improve in areas needed. - C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    BUY THESE NOW!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these. They are perfect for movie night when you want to have the light color match the movie, when you are laying in bed and only want a small amount of light, or any other time. I love that I can leave a room and not have to worry about if I turned the light off. I have many times gotten into bed and forgot to turn the living room lights off so instead of having to get up and go downstairs I just turned them off from my phone. Super fun and convenient.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We love seeing positive reviews! Thank you for taking the time to share your thoughts, we are thrilled you chose us to enhance the quality of your Smart Home! -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Buy them! Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bulbs. Love how easy they are to operate and instal the app. Would buy again. Which I have. Purchased several

    I would recommend this to a friend
  • Pros mentioned:
    Color changing, Ease of use

    Rated 5 out of 5 stars

    Color rich

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this product would be just alright but once I got it set up and learned the app, they are amazing. So many colors and options to choose from and easy to set up. Sometimes a little glitch but very good.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for this review! We appreciate you entrusting GE for your smart home needs. - C by GE Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Fun product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool product, easy to use and the many colors is amazing to see.

    I would recommend this to a friend
  • Pros mentioned:
    Color changing

    Rated 4 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lighting works like a regular light bulb and has so many different color option and works perfectly with alexa

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      Thank you so much for leaving us this review! We are happy to hear that you have been enjoying the wide range of colors our bulbs can be set to as well as how well they work with Alexa. We appreciate you allowing us to be a part of your Smart Home venture! - Cync Support Team

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these at a great price. My son loves them. We have Phillips hue light setup which requires a hub. These light bulbs are much better as you do not need a hub. Basically plug and use with an app.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you Dave! We appreciate the review and we hope your son continues to enjoy his new Direct Connect lights. - C by GE Support

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Smart lights

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these lights. I have a Google nest and hub that it works amazing with. And I love the colors.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Savannah- it is great to hear that you have found your Cync experience enjoyable. Our team is glad you are taking advantage of our Direct Connect Full Color Smart Bulbs ability to work in tandem with your Google Voice assistant. Thank you for choosing our brand over the rest! -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far they work great with the iPhone app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you will be using an Android device to control the bulbs, you may want to look at the Google Play Store and check out the C by GE app. The feedback is not good for the app experience. Because of the likely problem with an Android device, I decided to put the bulbs in an area where they would be used by an iPhone user. I am happy to say, that the bulbs installed easily, were paired with the Wi-Fi on the first try, and worked great. Reading the Play Store reviews, it sounds like the app will logout and various other things may happen to cause the bulbs to not function properly over the course of the first few weeks. I will update my review if there are problems for the iPhone user with these bulbs.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for taking the time to leave a review LabFan. Sometimes with android devices the app cache needs to be cleared in order for the app to refresh paired devices properly. This doesn't appear to be the case as much with iPhone users. If you experience any issues please don't hesitate to reach out to us at 1-844-302-2943

  • Pros mentioned:
    Color changing, Ease of use

    Rated 4 out of 5 stars

    Lightbulb

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Pretty cool on changing color from phone It'll be much cooler if it could also act like a strobelight.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are so happy to hear that you have been enjoying your experience with our bulbs. Thank you for also providing us with your feedback, we will be passing it along to our development team. – Cync Support Team

  • Pros mentioned:
    Color changing, Setup

    Rated 5 out of 5 stars

    love these bulbs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color, super easy to setup and very reliable. have had no issues with these. I have some indoors and some outdoors and own about 14 of them.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for reviewing our Full Color Direct Connect Smart Bulbs. We are thrilled that they have made a positive impact in your home! -Cync Support

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great bulbs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great! We set these up to come on a few minutes before sunset in our interior lamps, controlled by Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Smart Bulbs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good smart bulb! It changes colors just fine... and they it works just fine with Alexa! I haven't use the other bulb at this time.

    I would recommend this to a friend
  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Great deal. Easy setup.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and price. Very East to sync with Alexa, but you do have to download the Cync App. There are many color options when using Cync. Can’t beat the price.

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      We appreciate you taking the time to leave us this review! Thank you for allowing us to be a part of your Smart Home venture. - Cync Support Team

  • Pros mentioned:
    Color changing, Ease of use

    Rated 4 out of 5 stars

    Smart lights

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re relatively easier to set up than I’ve thought. They’re conveniently changed colors & brightness via Alexa.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Having these experiences is something we are delighted to hear about. Thank you for taking time out of your day to leave a review! -Cync Support Team

  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great light bulbs. They put off plenty of light and are good

    I would recommend this to a friend
  • Pros mentioned:
    Color changing

    Rated 5 out of 5 stars

    Great value, easy to use, tons of vivd colors

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Bought 2 boxes. Renovated the ceiling of our front porch with tongue and groove lumber and added 3 recessed lights. Took a couple of tries to get them set up in the C app then set them up to work with the Alexa app. Works like a charm. I have them timed to come on at sunset and off around 2AM. Have the 4th bulb in the house to illuminate a wall area, also using Alexa to turn on and off. I have the Hue system and was planning on buying more Phillips bulbs until I saw these and the price. Happy I did. Infinite colors. Using purple now but will change to holiday colors like a red, a white and a blue for Fourth of July.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for sharing these experiences with us! We are grateful to be included into your smart home ecosystem. Thank you for taking time out of your busy day to leave a review! -Cync Support Team

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Light bulbs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent bye. Bought it on the day. Would buy again in a heartbeat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Bulbs Are Just Okay...GE Ecosystem Not So Much

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these bulbs to fill in some gaps of my Hue lighting system at a fraction of the cost. I was loathe to download yet another smart home app on my phone/tablets, but seriously, Hue is way too expensive. The GE app (called Cync) isn't terrible as smart home apps go. It paired my lights very quickly and synced them to the Alexa app with no problem. Alexa integration works well. I was a bit amused by how they blink on -- one by one. The problems: The color reproduction is poor, especially when compared side-by-side with Hue bulbs. There is no app that I have found that can integrate these bulbs with the Hue ecosystem -- other than Alexa (you can command a room with mixed bulbs to, say, red), so no setting up colored scenes with these and Hue bulbs, and wireless switches and motion sensors for Hue bulbs will not work with these. This wouldn't be much of an issue if you want to put some of these in a separate room, BUT, if you want to control them with a GE wireless switch and/or motion sensor, they WILL NOT work with Alexa/Google/Siri. So if I want to control the room that these are in with a switch from GE I lose Alexa control. What sense does that make?? I will not buy into the GE ecosystem any more. Especially since I have since found a brand of bulbs that integrates perfectly into the Hue system at half the price of Hue bulbs.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for your feedback and review. We hope to expand the compatibility of our wire free switches to be available for google and Amazon Alexa. Your feedback is greatly appreciated and will be shared with our development team for future improvements. -Cync Support Tea

  • Pros mentioned:
    Price, Setup

    Rated 5 out of 5 stars

    my new go to

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exactly what I needed! works as expected, easy setup and app install! cheaper than hue lights and works just as well.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to share your experience, Krista! We are excited to know that you are enjoying your new light bulbs. We hope to continue providing you with satisfaction through our products! - Cync Support

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