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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1929 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers highly value the ease of use, brightness adjustability, and affordability of the A19 Smart LED Light Bulbs. Many appreciate the compatibility with smart home devices like Google Home and Alexa, as well as the straightforward setup process. However, some users experienced connectivity issues and found the accompanying app less than satisfactory. Overall, the positive feedback on ease of use and price outweighs the negative comments regarding the app and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,929 reviews
  • Rated 5 out of 5 stars

    Smart lightbulbs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi haven’t put in my smart lightbulbs yet but so excited to be able to tell the lights to come off and on thank you

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      We hope our lights provide a little convenience in your life! Thank you for your review. -Cync Support Team

  • Rated 5 out of 5 stars

    Good smart bulb

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good soft white accurate color. Almost no connection issues.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear that! Thank you for sharing the positive experience that you've had so far. Cync appreciates your business and we hope you continue to enjoy your new lights! -Cync Support

  • Rated 5 out of 5 stars

    Good one

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light bulbs are good. My dad wanted to buy it for our house it works well

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Goodone, thank you for taking the time to rate your new Cync devices. We hope you continue to enjoy life in Cync! -Cync Support

  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great quality for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect and work great had a little issue connecting but it was my fault

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for the 5-star review, Vanessa! It's great to hear you are enjoying your new smart lights. If you ever need additional assistance, please don't hesitate to contact us directly at 1-844-302-2943. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome smart bulbs

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These light bulbs are amazing, easy to set up, and work well.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for leaving your feedback! We are glad that you had a good experience using our bulbs. Hopefully, we will be able to continue this trend moving forward! - Cync Support

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 12 of these light bulbs. I can’t say enough good things about them. They work great with my Google Home speaker and they also have a very useful and user friendly app!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear that you had an overall seamless experience getting your devices connected to Google Home. We hope you continue to enjoy the benefits of smart home lighting. Thank you for taking time out of your day to leave a positive review! -Cync Support

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Stay away

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy, can't connect to my Network. Useless, they are just regular bulbs

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are sorry to hear that you ran into issues pairing your lights to your wifi network. These devices require a 2.4ghz wifi network to connect and use, and may have issues getting connected to blended networks. The workaround is to disable 5g momentarily to connect and then re-enabling it. Feel free to contact us at 1-844-302-2943 if you need any assistance. -Cync Support Team

  • Rated 4 out of 5 stars

    NOT THE BRIGHTEST

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There good wish the bulbs were brighter.....the living room light very dull...☹

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for sharing your feedback with us. We're sorry to hear you aren't satisfied with the brightness of our light bulbs. Your comments are important to us and we will share your feedback with our product management team. If you ever need assistance, please don't hesitate to reach out to us at 1-844-302-2943. -Cync Support

  • Pros mentioned:
    Brightness, Compatibility, Ease of use

    Rated 5 out of 5 stars

    Awesome lights for a futuristic home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great, easy to use and set up; and work great with Alexa. I bought four and then bought four more the next day. Really great for hard to reach lamps and this allows me to turn on the front porch light from anywhere in the house. I have our porch lights set to turn on at sunset, which is another great feature.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hey Brad, glad we were able to provide an easier alternative for you! Thanks for leaving us a great review and thank you for choosing C by GE for your smart home needs. -C by GE Support

  • Pros mentioned:
    Brightness, Setup
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Good bulbs poor setup and connectivity.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bulb does its job of being a bright led bulb. However, It is not great on the connectivity side. For starters, setting this up on the C by GE app takes a long time you have to turn it on and off about 7 times a you have to count 15 seconds between each time also the app crashes sometimes, and the Amazon Alexa skills to control those bulbs are poorly rated although it worked good for the couple of the days that I had those bulbs, I did return them and I got light bulbs by WIZ the colored RGB ones they were on sale for the Holidays, 19.99 for a pack of 2 also the set up is easy you only have to turn off and on just 2 times with no issues finding the your network unlike the C by ge where it took a while to find them the home wifi. It is ok but just know there are cheaper brands out there and the set up is not easy.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are always looking for ways to improve our app and products. Thanks for taking the time to share your experiences and for providing feedback. -C by GE Support

  • Pros mentioned:
    Brightness, Compatibility, Ease of use

    Rated 5 out of 5 stars

    Alexa friendly Smart bulbs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has an easy to use app and setup is a breeze. I can program the light with a schedule feature or dim the lights as needed. Works great with Alexa too

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We are happy to hear that you are enjoying the many possibilities to smart home lighting. Thank you for your review! -C by GE Support

  • Pros mentioned:
    Ease of use, Price
    Cons mentioned:
    App

    Rated 4 out of 5 stars

    Works As They Should

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost perfect smart bulbs. Only con for me anyway has been the app. Bulbs work as they supposed to and with Alexa they are nearly seamless once setup in different group names. Considering how expensive these are normally I highly recommend looking for these on sale between $20-30. I have already recommended them to multiple friends and family.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for your recommendation Bdaddy! We greatly appreciate you taking the time to leave us this feedback and your review. -C by GE Support

  • Pros mentioned:
    Brightness, Ease of use
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Decent Bulbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and love that you don't need a bridge device. They come disconnected more than my Hues (my wifi is sometimes weak though, so without a hardwired bridge I anticipated some issues). Love that they can be dimmed by voice control with my Google devices.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for taking your time in writing this review and for sharing your experiences. We hope you enjoy your new smart home venture! -C by GE Support

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Good bulbs that work with Alexa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    C by GE soft white smart bulbs were my second experience with smart bulbs. My first were Phillips Hue. These C by GE are good priced and they don't need a hub to work. After downloading the app, it was easy to set up. Also I used Alexa to control and automation. When setting up, make sure your smartphone is on the same WiFi network you are going to put the bulbs on and your Bluetooth is turned on. There are a few issues after use. Sometimes the bulbs don't respond to Alexa and it says light bulbs are not responsive. The GE app says that the server is not responding. I tried logging using website on my browser, and the website was down. Another issue with the app is that you have to log on almost every time with email address and password, when you want to make adjustments to brightness. Reseting the bulbs was a pain. I had to search the Internet for instructions on how to. The steps are repeating turning on and off with so many secs of wait and hold. After a few hiccups these bulbs have been working with Alexa and the GE app. I am able to adjust the brightness and schedule with a routine. The GE app needs some improvement or further development.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking the time to write us an extensive review. We appreciate all the feedback as it allows us to improve our app and products and we are always looking to do so. If you experience any server unresponsive issues please reach out to us if you can at 1-844-302-2943 that way we can identify any trending problems. -C by GE Support

  • Pros mentioned:
    Compatibility, Price, Setup

    Rated 3 out of 5 stars

    Okay Smart Bulbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of all of the smart Wi-Fi light bulbs I have purchased within the past year, these have been the most difficult to set up. I was disappointed since I thought that GE would be a bit more universal when it came to using Alexa or Google to set the lights up. It worked OKAY with Google, but I have yet to get them to work properly with Alexa. I have bought off-brand smart light bulbs and setup is has been a breeze. All of that aside, they still get the job done with Google. They are also forgiving when you accidentally use the manual light switch to turn them off. There are some smart light bulbs that will disconnect, if you do this. C by GE is at least the cheapest set of smart bulbs you can buy in a set of four.

    No, I would not recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hey Ashleyj921. Thank you for taking the time to leave your honest and informative review. We are sorry you haven't been fully satisfied with your experience but would love the opportunity to help get your bulbs connected to Alexa. Please call us directly at 1-844-302-2943. - C by GE Support

  • Pros mentioned:
    Brightness, Ease of use

    Rated 4 out of 5 stars

    Good addition to smart home lighting options

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to configure, just make sure that you confirm the properties - I missed selecting "Direct Connect" as the light type the first time, and realized something was wrong as the configuration path didn't match anything else. It was simple to just go back a step and fix it. They are bright. I've got four in the kitchen overhead fixture, and I've got them turned down to 10% brightness in the evening to keep it more gentle lighting. But I can turn them up if I need the extra light. I'd rather use the C by GE switches, at least now, as I keep reaching for the now always on switch. But, then I'd lose that dim-able feature, so I'm hoping my muscle memory fades soon and I just ask Google to turn them on. I also have some in free-standing "three-way" lamps. There the independent bulb is great, as the switch is cumbersome, especially if the lamp isn't right next to you.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate you taking the time to leave us a wonderful review. We hope you enjoy your new lights! Thank you for choosing C by GE for your smart home needs. -C by GE Support

  • Pros mentioned:
    Brightness
    Cons mentioned:
    App, Connectivity

    Rated 4 out of 5 stars

    Good product, mediocre app

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I like this product and even bought some for family. Pros: customizable and nice soft bright light for an LED. Cons: the app needs work to make it more user friendly and convenient. Sometimes bulbs are difficult to connect.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hey Fray. Thank you for taking the time to share your helpful and honest feedback! We value your review and are working to improve customer experience for everyone. - C by GE Support

  • Pros mentioned:
    Brightness, Compatibility, Ease of use

    Rated 5 out of 5 stars

    Awesome smart bulbs!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought four sets of these bulbs. I have them throughout the house in various places, they work great with Google Home devices and or the Google Home app. Super simple to setup and configure as well! It's great having the dim function in lights that otherwise don't support or have a dimmer switch, but since this is controlled at the bulb itself, they work great!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for the awesome review Timmy. We're delighted to hear you are enjoying the full benefits of your GE smart lights. -C by GE Support

  • Pros mentioned:
    Brightness, Ease of use
    Cons mentioned:
    App

    Rated 5 out of 5 stars

    Easy, useful wifi bulbs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome wifi bulbs. Extremely easy to setup, no hub required. App is a but confusing for setting up programming. Missing dusk to dawn timer , but there are complicated ways around it. Very responsive to dimming and color temp. Dont know how long they will last. Wait until they go on sale before you purchase, which is often.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad you had a seamless experience getting your lights set up! We appreciate you taking the time to leave feedback as it helps us to make future improvements to the app. -Cync Support Team

  • Pros mentioned:
    Brightness, Ease of use

    Rated 4 out of 5 stars

    affordable smart bulbs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 Stars because of the external app needed to download. Installation ; easy to install Apps - I have an Alexa device and to connect the light bulb you need to download first an app called 'C by GE,' which will setup the entire device... Once you get everything installed you don't have to worry about it... However you do have to go back and fourth multiple times to successfully install. How it works ; I bought the 4 pack of bulbs for $20, maybe it was on sale... Once you get everything setup they're really easy to use. You can turn them on/off or you can dim them from low to high - 1%-10% This is only a warm lighting light bulb, it does not have multiple colors. After I bought them, I bought another set for my parents and even set it up for them

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for sharing your experiences! We appreciate you taking the time to leave an extensive review. Glad we could be at the forefront of your smart home venture! - C by GE Support

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