Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $69.99

Customer reviews

Rating 3.8 out of 5 stars with 24 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
67%would recommend to a friend

Customers are saying

Customers are satisfied with the product's ease of use, highlighting its straightforward installation and convenient control options via mobile app, voice command, or physical switch. The motion sensor feature is also well-received, with users appreciating its ability to automate lighting in areas like garages and kitchens.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-10 of 10 reviews
  • Pros mentioned:
    Ease of use, Motion sensor

    Rated 5 out of 5 stars

    Great Smart Home Switches

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have about 25 of the various Cync switches (some sensor, some dimmer, some just on and off) throughout the house and they all work great. Installation is pretty straightforward and the redesigned app is pretty good. Once you install, you rarely even need to use the app. This newer generation of the dimmer seems to work better at detecting the ambient light compared to previous generations, definitely a plus. This allows the lights that turn on to be less powerful during certain times of the day. The app allows you to adjust that further with different settings throughout the day. I also want to give a shout out to their customer service. As mentioned, I have about 25 of these switches. One arrived defective and Cync support sent replacements very promptly without a headache at all. They also pushed a bad firmware update once that bricked one of my devices. They sent an email to everyone proactively and within 5 minutes of calling, a replacement was on the way.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Matthew, thank you for this gracious review. We are thrilled to hear that you are enjoying your Cync switches. Our Cync app and devices are always being improved to provide the best user experience to our customers. We appreciate the recognition for our improvements and service. As a valued customer, we hope to continue to serve your smart home needs. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The demmer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this switch does work Very well manually Tims Easily It also works very well with the echo devices which I have several throughout my home Dem's very nicely Even when not in Room Very compatible With other devices of which I have very happy with

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you Roland for choosing Cync! We are thrilled to see that your experience has been a positive one. We appreciate you sharing this review for others to consider! -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart switch

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart switches are the future. I have kids and they always leave lights on so this makes it easier to keep the electric bill down.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We love hearing how our products have made your life easier! Thanks for taking the time to share your experience. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Switches.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these switches. Easy to in to install and connect.

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Paul- we are happy that you have been enjoying the many benefits our switches have to offer. Thank you for taking the time to share your feedback. Our team is hopeful that we can continue to make a positiver impact in your space. -Cync Support

  • Pros mentioned:
    Motion sensor

    Rated 5 out of 5 stars

    Works as advertised

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Installed it in my kitchen to control the overhead lights with motion sensor.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for sharing these experiences with us and glad to hear you are enjoying your new smart switch! -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Julian

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and easy to install and use. I like the LED ring light.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are delighted to hear of your seamless setup experience! Thank you for choosing Cync for your smart home needs. -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, works perfect for what I need it for.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for taking time out of your busy day to leave us a positive review! We hope you enjoy your new smart switch -Cync Support Team

  • Rated 5 out of 5 stars

    "Alexa" turn on my lights

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We continue to make our home "smart". Easy to install and works as expected

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to leave your review, Matt! We are happy to hear that our dimmer switches have made your home life more enjoyable. We hope to continue this level of quality for as long as you will have us! - Cync Support

  • Pros mentioned:
    Motion sensor

    Rated 5 out of 5 stars

    A Smart Home Essential

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These dimmer switches with motion-sensing can sync to multiple smart lights & apps and make every room feel like a different experience.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Nate, thank you for taking time out of your day to leave a review. Cync products work together seamlessly for a convenient smart home lighting experience, and we are thrilled to hear that you are enjoying them! -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Never have to get up to turn on lights again

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turn on or off the lights through the mobile app or Alexa. Even dim the lights while laying in bed.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thanks for taking the time to share your experience! We always are happy to hear that our products have made life easier. We look forward to providing you with excellent experience moving forward! - Cync Support