Customer Ratings & Reviews

Beautiful refrigerator; runs quietly and efficiently.

This is a fantastic fridge. We couldn't be happier

Brand new so still very happy with fridge. Was told there was $500 rebate at store but after regeristering with manufacture it was less.

The water dispenser keeps leaking. Had it repaired but still dripping water

Well built refrigerator, roomy, quiet and well designed.

The staff at Pacific Sales were excellent, friendly, very knowledgeable and the purchase and delivery and installation of my fridge was very efficient. I love my new fridge all except the produce storage is too small.

Beware. We ordered this refrigerator because it was on sale and was supposed to deliver quickly. The item is not actually in stock even though there is a delivery date. Delivery kept getting pushed out, and notification was one business day before delivery. We eventually canceled our order. It was a frustrating, poor experience with Best Buy.

Best buy shopping experience was great! They sent a guy from their best Buy premium Appliances design team to home to take measurements, provide options, check availability, place order and schedule delivery and install. Even the delivery team did an amazing job!

We replaced a nasty old kitchen aid and this revitalized our kitchen and spent $10k less than sub zero or some ither luxury brand where youre paying for name only

Evan was perfect to deal with from Best Buy! The install was horrible! But Even made it right in the long run! Now for the fridge… the space is almost as good as the subzero we replaced, but actual operation is nowhere as close to the money you spend! Do the research!

Beautiful refrigerator and worth every penny, or should I say, every dollar! And it definitely complements all the other stainless steel Dacor appliances in the kitchen.

Excellent buying experience along with knowledgeable installers for a built in refr. All went well and we couldn’t be happier.

High CP value and easy install/set up. Smart things control luxury built-in high end products. Fingerprint is the only complain.

After a little over 2years we are having issues with the freezer not cooling below 20 degrees F and the ice maker stopped working. The ice making capacity is small with a long turnaround. The ice dispensing is wonky, delays, piles up inside and then dumps it all. I contacted Dacor and we are having the service done this week. The price on this appliance is WAYYY too high.

Great fridge, excellent built quality. Everyone is impressed when they walk into our kitchen. Large ice maker great when entertaining.

Advertised discounted but of course not available , no help in store. Ordered online with customer service lost 15% rewards because sale processed incirrectly. Best buy says I’ll receive a responce in 24-48 hours, 2 chats and 2 calls and 2 weeks later still no reponse from best buy. They have lost my business !!!!

This is a great subzero refrigerator for the price. The interior is well layed and easy to access.

So disappointed in Best Buy--It's been a colossal waste of time and energy. there was a previous DACOR advertised as on sale -- could not be ordered online and required in store purchase - went to the store only to be told it was Out of Stock. However a few days later the item showed up online again as available -- only to be told it was not in the state and could not be ordered as they don't deliver. We went ahead with the purchase of the newer model that costs about twice the price. We paid and scheduled delivery based on our move in date to a new place. Close to the delivery date --got notice that there was delay and that we needed to reschedule for a later date; we made contact rescheduled it -- a few days later got notice of a month delay and would need to reschedule a month later. Since it's difficult to live without a fridge --we wanted to cancel the order --which took some additional contact, then we were told the refund would take 30 days. This is absolutely ridiculous, we got charged for something that apparently not even in stock at Best Buy; I have made so many appliance purchases with Best Buy and always considered it my go to place -- but after this experience coupled with another on a stove last year -- I think I will look else where next time.

Replaced its 20+ year-old GE model predecessor. Hugh upgrade. The control panel is very good.

After several weeks of use, the refrigerator seems to be operating properly. Water and ice work well. Overall happy with purchase.