Customer Ratings & Reviews
See more imagesDanby - Designer 8.5 Cu. Ft. Upright Freezer - Black
- Model:
- DUFM085A4BSLDD
- SKU:
- 6316982
Highly rated by customers for:
Customer reviews
Top Mentions
- Rated 3 out of 5 stars
Unit arrived with a repair to interior
Stevens1952 Posted
We purchased this unit (Model DUFM085A4BSLDD 8.5 Upright Designer) through Best Buy and the unit arrived directly from Danby with a repair to the interior white panel near where the door seals (a dent with two small punctures that were covered with a putty material). The door is sealing but we are concerned about the longevity of the repair and sealing of the door. We have contacted Best Buy and they are attempting to replace the unit but it has been over 30 days and Best Buy is now looking to refunding our money. We like the unit but just concerned.
No, I would not recommend this to a friendBrand response from DanbyAuthorizedRep
Posted
Hi Stevens,
Thank you for taking the time to write a review. We're sorry to hear about your product packaging arriving in poor shape. We will pass along this information to our suppliers and warehouse team. Also, We would encourage you to visit our Consumer Support page and fill out a web submission form if you are having an issue with your Danby - Designer 8.5 Cu. Ft. Upright Freezer. https://www.danby.com/en-us/support/ Kind regards, Earl
- Rated 5 out of 5 stars
Danby Freezer Purchase Experience
ArmstrongShelter Posted
Our Danby Upright Freezer arrived in perfect condition and it exceeded our expectations. Best Buy gave us the most competitive price and we were able to apply our reward points which saved us a lot of money. Satisfied customers again!
I would recommend this to a friendBrand response from DanbyAuthorizedRep
Posted
Hi ArmstrongShelter,
Seeing that you leave us a 5-star rating is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Danby Products. We look forward to serving you for many years to come!
Regards,
Earl
- Rated 1 out of 5 stars
Damaged freezer
Mayday Posted
The only reason I gave it one star is I couldn’t give it a zero. This was the second one I got. The first one that was delivered had a bad compressor. The second one, the freezer door was damaged.
No, I would not recommend this to a friendBrand response from DanbyAuthorizedRep
Posted
Hi,
We are sorry to hear that your order arrived damaged. Rest assured, we will do our best to prevent it from happening again. We will pass along this information to our suppliers and warehouse team. If you ever you will encounter any issue with your Danby - Designer 8.5 Cu. Ft. Upright Freezer. Do 't hesitate to contact our consumer support team at [email protected] or fill in your information at https://www.danby.com/support/ for appropriate assistance. Regards, Earl
- Rated 1 out of 5 stars
Poor Communications
LisaTilghman Posted
I ordered and paid for this item on 03/13/24. I was told it would be delivered 3/25. I Received repeated texts on prepping for the delivery. Nothing was delivered 3/25, 3/26, After numerous frustrating calls. No one has contacted be with any info on a product. Where when and how it will be delivered. I am very disappointed and frustrated on the lack of communication and concern about my $800+ product delivery, and my time. I would greatly appreciate someone calling me with answers. I will not continue to wait for this delivery unless I am contact with new status. I am putting my apartment back in order for the holidays.
No, I would not recommend this to a friendBrand response from DanbyAuthorizedRep
Posted
Hi Lisa, we sincerely apologize for the inconvenience and frustration you've experienced with the delivery of your upright freezer. We understand the importance of timely communication and the impact it has on your plans. Our team is dedicated to resolving this issue promptly and ensuring your satisfaction. Please accept our apologies for any confusion or inconvenience caused. For immediate assistance and updates on your delivery status, please contact our consumer service team at [email protected]. We're committed to providing you with the information you need. Regards, Earl
- Rated 5 out of 5 stars
Love Danby products
Teachergirl Posted
I love Danby products. This is an addition to a smaller one I have. I like the size of this, as it isn’t too big or too small. The best part, is it is an upright. I am short and I hate bending over a chest freezer where things get buried. Great buy!
I would recommend this to a friendBrand response from DanbyAuthorizedRep
Posted
Hi,
We are incredibly grateful you took the time to leave us a 5-Star review. Danby Appliances takes every product seriously. Your review drives us to make continuous progress. We will live up to your expectations and provide you with more good products in the future. Welcome to the Danby family of products!
Regards,
Earl
- Rated 5 out of 5 stars
perfect little freezer
darth Posted
perfect side, freezes very well, did have 2 dents from shipping and handling, noticed after i opened box after delivery
I would recommend this to a friendBrand response from DanbyAuthorizedRep
Posted
Hi Darth,
Thank you for taking the time to leave a review! We are pleased to hear you are happy with your Danby - Designer 8.5 Cu. Ft. Upright Freezer. Welcome to the Danby family of products!
Regards,
Earl
- Rated 5 out of 5 stars
Perfect fit
Lemons Posted
Needed a freezer for an older office building. The opening was odd shaped and this one fit perfectly and gives us just enough room for ice and a few frozen items.
I would recommend this to a friendBrand response from DanbyAuthorizedRep
Posted
Hello Lemons,
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Regards,
Earl
- Rated 5 out of 5 stars
My Danby
Mycolor Posted
This is my second unit shipped to me The first unit was Danube due to shipping So far so I like the look
I would recommend this to a friendBrand response from DanbyAuthorizedRep
Posted
Hi,
We are happy that you like how the unit worked on the comfort of your home. We really make sure our dear customers will love our service especially our Danby units. Your 5-star ratings are also well appreciated. Best regards, Earl
- Rated 5 out of 5 stars
Susan
SusanH Posted
Very nice freezer. Perfect size for any kitchen. I love it.
I would recommend this to a friendBrand response from DanbyAuthorizedRep
Posted
Hi SusanH,
Thank you for your positive review of our Upright Freezer! We're delighted to hear it's a perfect size for your kitchen. Welcome to the Danby family of products! We appreciate your support and hope you continue to love it for years to come.
Regards,
Earl
- Rated 5 out of 5 stars
8 Cubic Feet Freezer
Helpful Posted
I am very pleased. IT was rated well and it is a perfect size for me. I appreciate that it has shelves in the door
I would recommend this to a friendBrand response from DanbyAuthorizedRep
Posted
Hello,
We are incredibly grateful that you took the time out to leave us a 5-Star review. Welcome to the Danby family of products!
Regards,
Earl
- Rated 5 out of 5 stars
Great mid size freezer.
BarbfromVH Posted
Bought this as a replacement. Great size—fits great in the space I have it. The seal is wonderful on it—no issues with the door never being fully shut.
I would recommend this to a friend - Rated 5 out of 5 stars
Right sized!
Weeklyreview Posted
Just the right size for a couple of retirees! Works great!
I would recommend this to a friend - Rated 1 out of 5 stars
not good
ikki Posted
The delivery guys left a huge wooden heavy base in my garage with the freezer and also the freezer makes a whoosh sound everything I close its door
No, I would not recommend this to a friend - Rated 1 out of 5 stars
Bad luck
Dougs Posted
Again another faulty product and not a satisfactory solution to the problem.
No, I would not recommend this to a friendBrand response from DanbyAuthorizedRep
Posted
Hi Dougs,
We are sorry that your experience with the product you purchased didn’t quite match your expectations. Please reach out to our customer service team so we can make this right. For a quicker response please email us at [email protected] or fill in your information at https://www.danby.com/support/
Regards,
Earl
