Customer Ratings & Reviews
- SKU:
- 1387187
Customer reviews
Rating 4.6 out of 5 stars with 29 reviews
(29 customer reviews)to a friend
Customers are saying
Customers value the overall performance of the Data Backup or Transfer service. Customers highlight the expertise of the service providers. They are knowledgeable and capable of repairing laptops effectively.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Computer Repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geeksquad has been alwats helpful, professional, friendly,and thorough. It is useful to have Geeksquad service.
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With today's computer being more complicated for me, it is nice to have the Geek Squad to help me with my problems.
I would recommend this to a friendRated 5 out of 5 stars
Easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Easy
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents moved all my old computer pics and music to my new computer
I would recommend this to a friendRated 4 out of 5 stars
He understood me, no one else does
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Helped me with some software issues and knew what I was talking about
I would recommend this to a friendRated 1 out of 5 stars
Unable to perform the service charged for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was to restore my data from and external HD to my laptop. He was unable to complete the service and referred me to in store service or on site service. The charge went through and has not been charged back despite Best Buy's failure to deliver the service paid for. Now I am unable to get hold of Best Buy either online or by phone. While I am a long time customer of the Geek Squad, I cannot recommend your service currently.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the initiative to share this with us. It's always frustrating when your service doesn't go as planned. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Are you going to keep your promise to me?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I paid $100 for a year service subscription. I had one repair, that was late. I canceled my contract and was promised I would receive a full refund of money paid. It's been over a month and still no refund. I want my promised refund. Please! Paul
I would recommend this to a friendRated 1 out of 5 stars
Horrible Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service was never completed and the Company still has not reimbursed me yet.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Geek Squad did service on my laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician did an excellent job going over the laptop and fixing the problem .
I would recommend this to a friend