Customer Ratings & Reviews

Worked perfectly fine. My dad loved the feel and how efficient it is. I completely forgot that it was touchscreen and when my dad tried to clean the dust off of it the browser randomly opened. We both screamed hahah.

So far, this has been the easiest computer I have ever gotten to setup and use. No frills, super fast, plenty of hard drive space, looks nice. Just what I wanted. I love it. Perfect for my needs.

Its good for basic computations, online surfing, etc...

Pretty good Windows laptop if you are on budget. Dell is reliable which is why I went with this laptop compared to others with similar configuration. So far the windows experience is seamless. Time will tell how the laptop performs once more programs are loaded.

The Dell 15.6″ 2K touchscreen laptop is a reliable choice for everyday use. The Intel Core i5 runs smoothly, the display looks sharp, and the SSD keeps things fast. Its ideal for my school work and has been very efficient

Needed new laptop because old one wouldn't update to version 11. Shopped Friday sales and got a good deal. Loving new computer. Thanks to sales rep and Geek Squad for all the help.

My husband needed a new computer and we found a basic system that meets his needs. Thank you, Best Buy! We had some challenges with the shipping but more due to the winter weather.

This is a wonderful laptop. I just don't like that it forces you to use MIcrosoft Edge. It took me a lot of work to get Google onto this laptop. It seems like that was a software block that would not allow it.

I like the size of the keyboard, the ease of use of the touchscreen, and weight of the laptop, which I have in my lap when I type. my only wish is that the speaker was a bit better in quality, but that is not a major issue. I am an author, so comfort and ease of use is my main concern, and this laptop is great.

Computer works great. Have not had any problems. The registration process for Dell is nothing short of ridiculous. Still have not been able to get it registered.

My son loved his laptop i got him for Christmas. He can do his homework, plays roblox and chats with his friends.

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Loving my new laptop. It is so much faster than my old HP. It is a good size and the touch screen is cool.

The touchscreen laptop is really cool. It allows me to bring up items I have looked at before. So much Technology. I enjoy all the features.

Familiar with older Dell models Insperion and Lattitude, which are physically sturdier and contain more access ports. After 2 weeks of light use and getting familiar with the laptop, it appears to be adequate for my needs.

Great value for money! Be aware about the docking station. If you planning to use one with this laptop make sure that they are compatible.

Value for money! Definitely a great deal. I have always been a fan of Dell and how sturdy it is. It also doesn't heat up fast.

So far, this laptop has been 5/5 and works great. I do not have any complaints as it is way better than our previous laptop. It is very fast and responsive. Touch screen is pretty cool too.

This is fantastic laptop for basic productivity needs as well as light browsing plus watching youtube. The 2k screen is noticeably smooth. The 8GB of RAM is an issue however as most modern browsers in 2025 will eat up a good chunk of it.

Nice computer but doesn’t use the USB-C style charger like most new computers. I missed that when purchasing. Still has an older style charger. Works great and is fast and has plenty of memory for what I need.