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Customer Ratings & Reviews

$499.99
Save $130
Comp. Value: $629.99

Customer reviews

Rating 4.7 out of 5 stars with 299 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance and speed of the 15.6" 2K Touchscreen Laptop, finding it meets their needs effectively and updates rapidly. The touchscreen functionality is also a valued feature. However, some customers have expressed concerns about the battery life and the feel of the keyboard compared to previous models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 299 reviews
  • Pros mentioned:
    Speed, Touchscreen functionality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im enjoying this computer. Its quick, has good storage and the touchscreen feature is really convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    New laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very fast, easy to use. I bought it for my older mom, and she has no problems using it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent laptop computer, easy to set up and long lasting battery.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen functionality

    Rated 5 out of 5 stars

    Great laptop for everyday needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my dad having purchased the same for myself a couple years ago and I am very pleased with it. The larger size I find very convenient, but not overwhelming. The touchscreen is something I now can't go without. And the price I found very reasonable for one seeking a computer to complete everyday tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen functionality

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for everyday use…. Big screen and the touch screen makes it that much better

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Touchscreen functionality

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. With touch screen, AI and RAM capacity. Fast and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Laptop review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, light and is performing well. Only been using 1 month

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Dell computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer with good display and speed. Would recommend to others

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything i need it to do . Even fast enough for the online games

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it a lot, the battery lasts a long time, and it's super fast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 4 out of 5 stars

    Easy set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for home individual use: machine runs at good speed and display is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touchscreen functionality

    Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great touchscreen computer with windows 11. Easy setup and great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Performance & Unbeatable Value for M

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dell 15.6” 2K Touchscreen laptop delivers exceptional performance at an incredible price point. Powered by the 13th-generation Intel Core i5 (10-core processor), it offers smooth multitasking, fast responsiveness, and efficient power usage that easily outperforms many competitors in this range. The 8GB RAM and 512GB SSD ensure quick boot times and seamless everyday performance for work, study, and entertainment. What truly sets this laptop apart is the stunning 2K UHD touchscreen display, which provides sharp visuals, vibrant colors, and a comfortable viewing experience—perfect for long hours of use. Compared to other laptops in the same price category, this model delivers best-in-class specifications, premium build quality, and reliable performance without compromise. Whether for productivity, casual creativity, or daily multitasking, this laptop checks all the right boxes. A perfect balance of performance, display quality, and affordability—hands down one of the best value-for-money laptops available today.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    TomB1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working great. Easy to go from format to another. Great product wonderful service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    gabriels lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    versatil good picture fast easy to carry i love the operating system

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast.easy to use. Good looking. Best Buy is my go to store

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touchscreen functionality

    Rated 5 out of 5 stars

    Great laptop,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great budget laptop, easy to set up and use. Having a touchscreen is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen functionality

    Rated 5 out of 5 stars

    Great laptop for the kids

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased of these for our kids. One is super into video games, the other is really into streaming their favorite artists and writing a book. It has been really wonderful for both so far! Love the touchscreen feature. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Dell 2K touchscreen laptop with 512 GB Storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this portable computer is exactly what I need it is very fast and does everthing I need to do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Smart buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell 15.6" 2K Touchscreen Laptop (2023) is an impressive blend of performance, design, and everyday usability. From the moment you open the lid, the 2K touchscreen stands out—crisp, vibrant, and responsive. Whether you're browsing, streaming, or working on creative projects, the display delivers clarity and color accuracy that feels far above its price point.

    I would recommend this to a friend
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