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Customer Ratings & Reviews

Winter Sale Deal
Your price for this item is $329.99
The comparable value price is $629.99

Customer reviews

Rating 4.7 out of 5 stars with 228 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 228 reviews
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop got it on Black Friday, great deal. My old desktop computer was windows 10, so had to upgrade and figured I'd go with a laptop, and this one is working out very nice. Very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed that this Dell computer boots up is fantastic compared to my old windows 10 computer. The setup instructions were easy to understand and follow. They made it easy for me to customize it for my usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop brand .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my nephew who just started college and he couldn’t be happier with it; he says the size of the screen is perfect, the memory capacity is great and the touch screen works perfectly too. This laptop looks very high quality .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Deal for students and daily activities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Laptop has been my best purchase, i was searching for similar config which will help my son school activities along with daily use of videos/you tube watch. Its fast and quite without high fan noise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and polite CSR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pick up experience fast and convenient and polite customer service rep. Dell products are very user friendly and easy to use and I love the big keyboard and screen. I’ll be back for some more friendly service. Best Buy Lakeland FL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Early birthday celebration ss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly fine. My dad loved the feel and how efficient it is. I completely forgot that it was touchscreen and when my dad tried to clean the dust off of it the browser randomly opened. We both screamed hahah.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new Dell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this has been the easiest computer I have ever gotten to setup and use. No frills, super fast, plenty of hard drive space, looks nice. Just what I wanted. I love it. Perfect for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable budget windows machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good Windows laptop if you are on budget. Dell is reliable which is why I went with this laptop compared to others with similar configuration. So far the windows experience is seamless. Time will tell how the laptop performs once more programs are loaded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell 15.6″ 2K touchscreen laptop is a reliable choice for everyday use. The Intel Core i5 runs smoothly, the display looks sharp, and the SSD keeps things fast. Its ideal for my school work and has been very efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed new laptop because old one wouldn't update to version 11. Shopped Friday sales and got a good deal. Loving new computer. Thanks to sales rep and Geek Squad for all the help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop for hubby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband needed a new computer and we found a basic system that meets his needs. Thank you, Best Buy! We had some challenges with the shipping but more due to the winter weather.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works great. Have not had any problems. The registration process for Dell is nothing short of ridiculous. Still have not been able to get it registered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for an author.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size of the keyboard, the ease of use of the touchscreen, and weight of the laptop, which I have in my lap when I type. my only wish is that the speaker was a bit better in quality, but that is not a major issue. I am an author, so comfort and ease of use is my main concern, and this laptop is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Dell Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop; I have always appreciated the Dell brand. The screen is a little bit bigger than our last laptop; it makes the pictures more vibrant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Price Good Price Good Price Good Price Good Price Good Price Good Price Good Price Good Good Price Good Price Good Price Good Price Good Price Good Price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell-15.6" 2K Touchscreen Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touchscreen laptop is really cool. It allows me to bring up items I have looked at before. So much Technology. I enjoy all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop delivers excellent performance and a high-quality display. The laptop is sleek with a portable design. It handles everyday tasks effortlessly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Adequate laptop for general usage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Familiar with older Dell models Insperion and Lattitude, which are physically sturdier and contain more access ports. After 2 weeks of light use and getting familiar with the laptop, it appears to be adequate for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for money! Be aware about the docking station. If you planning to use one with this laptop make sure that they are compatible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop replacement for old slow desktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was perfect for my mother in law. She only uses it a couple of times a week to access her online accounts. It is fast and makes her time completing tasks much faster. It is a perfect laptop. For the pric point.

    I would recommend this to a friend