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Customer Ratings & Reviews

$499.99
Save $130
Comp. Value: $629.99

Customer reviews

Rating 4.7 out of 5 stars with 299 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance and speed of the 15.6" 2K Touchscreen Laptop, finding it meets their needs effectively and updates rapidly. The touchscreen functionality is also a valued feature. However, some customers have expressed concerns about the battery life and the feel of the keyboard compared to previous models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 299 reviews
  • Rated 4 out of 5 stars

    Handles work related tasks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is fantastic laptop for basic productivity needs as well as light browsing plus watching youtube. The 2k screen is noticeably smooth. The 8GB of RAM is an issue however as most modern browsers in 2025 will eat up a good chunk of it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop I purchased does everything I need it to, also I like Dell laptops. I would recommend this laptop to anyone. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Laptop replacement for old slow desktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was perfect for my mother in law. She only uses it a couple of times a week to access her online accounts. It is fast and makes her time completing tasks much faster. It is a perfect laptop. For the pric point.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lap Top works great, fast response. Key board and screen is very clear and easy on my eyes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value for home use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and no problems what so ever. Great value and I expect the quality to be as good as other Dell products I have owned.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great but!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer so glad we got it. It helped out with our business.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for personal use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for personal use. While I've only been using it for about a month - it's been a great investment so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer to replace my 7 year old HP computer. It only had 112G of storage. This Dell is great. Non-glare screen, Windows 11, clear graphics & 512 GB of storage. I was happy to be able to download the drive from HP so I wouldn't have to replace my 15 year old HP printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review for laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dell laptop has been an excellent purchase. It’s fast, reliable, and easy to use right out of the box. The screen is clear and bright, the keyboard is comfortable, and the performance easily handles everyday tasks like work, browsing, and streaming. Battery life is solid, and the build quality feels durable. Overall, it’s a great value and a dependable laptop I would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love Dell

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy transfer from old computer. Needed to replace old computer with Windows 10 to get the 11 program.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Go for it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most price effective laptop. Very budget friendly and i love it. Decent laptop for beginners

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! My son is loving his new laptop. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy. Will get another in the future Works smoothly with online games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatly built and working great thus far. Keyboard is a bet meh and hard to type fast but overall great laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell-15-6-2k-touchscreen Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth transition from prior laptop. Use for personal computing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great first laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. Strongly recommend the as first window laptop for new programmers and students. Dell always delivers !!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy! It is easy to start up and work with. The laptop is light weight & can be carried anywhere,

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop for price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price! I didnt need it for anything big, but it's fast. I check email, type documents, etc. I am very pleased with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen functionality

    Rated 5 out of 5 stars

    great pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought it for my daughter , she loves it. she was excited to see that it was a touch screen as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice mid grade computer. Fast enough for my basic needs. Finger pad feels nice and the touch screen is responsive.

    I would recommend this to a friend
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