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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 357 reviews

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  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 357 reviews
  • Rated 5 out of 5 stars

    Reviews for Manuel and Woody. Very good job!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    appreciated Manuel getting email to work on iPhone & Woody for helping me understand new computer & that everything transferred properly. Both are nice, knowledgeable, young men.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product great -Best buy experience not

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product great -- sales person not. Supposed to get cash back after getting Best Buy credit card . NOT HAPPENING Not want anything to do with their card - customer service person was nasty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Realtor Resolver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my wife, because hers was very old. This was exactly what she needed, enough space and speed for her realtor business. Thanks Dell!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality from a great Company (& Store)!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one of the finest laptops I have ever had. Dell is a great brand, and is known for it build quality and dependability. I do believe the particular one I purchased is being closed out and replaced by an equivalent or better model. I would not hesitate to by a Dell from Best Buy again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dell is great but the plastic surface comes off as cheap. The internal hardware is very nice with the 1 Tb solid state.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a wonderful laptop.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the best deal I received on Black Friday my friends happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mama Coco's laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gifted myself this to learn how to do some things on my own. I'm elder and have no computer skills...coming along pretty darn good, if I say so myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my laptop I7 Dell. It's lightweight and easy-to-use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new dell laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO far so good , bought my last dell laptop in 2022 and it worked well until had a problem with charger or battery ? needed a new one asap so i bought this one on eraly black friday through best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as great as I had hoped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the memory size and speed is good, this has a cheap feel to it. Plastic and flimsy. The fan turned on the moment I turned the laptop on. If we need the fan before the hard drive even gets hot, what does that say?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Very sharp, clear screen content. Was surprised how much I like the touchscreen as have been resistant to getting one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop delivers the kind of performance you’d expect from a premium device—without the premium price tag. Its specifications are impressive: fast processor, generous memory.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good laptop choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a decent laptop. Minus one star for battery life and it not automatically connecting to my preferred wifi. Depending on how you use it it doesn't last more than 4 hours, not a big deal for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    rodeo secretary & teacher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far i’m excited abt the purchase of my new dell computer! i’ve been without a computer for a good while & this is great‼️ & best buy has done a super job of helping me up to this point‼️ geek squad is remarkable!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a great starter PC.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great in Home PC. Can't pull too many applications at the same time. I think the fan doesn't do the best in reducing the temp. Good overall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ha Dell Touchscreen Laptopppy with new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm generally happy with the computer thus far. I like the seamless way it seems to have transferred the majority of my data seamlessly. I don't like that it won't let me use Classic Outlook, but it appears Geek Squad will be able to fix this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo Yoga- Value for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it! Was on a deal and value for money! Competitor prices were $100 above, so it was a profitable purchase at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Dell is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im enjoying everything about my new Dell 15" laptop! Best Buy made buying it and picking it up very easy. They even brought itvout to my car!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast bootup and runs apps without any problems. It also has good web browsing capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell Computer was an excellent choice and saved $200 over list price. Service converting data from my old computer was outstanding.

    I would recommend this to a friend
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