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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 357 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-357 of 357 reviews
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its worth the sale price. Keyboards are smooth, easy to set up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Connecting an additional monitor is not possible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a huge disappointment that an external monitor couldn't be connected to the USB-C port. Furthermore, it can't be used for charging either.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    DELL Touchscreen laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do love my laptop. However, this is suppose to be touchscreen. It is not working well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery is not strong. I expected to have a strong battery. There is no keyboard light as well

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh for meh money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is really not good, even for a cheap laptop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great for bricking Windows 11 and using Linux

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy. I've had nothing but great experiences with in-person and online shopping. Their customer service is exceptional. But this laptop with its extremely bloated, horrible MS operating system is the worst computer I've ever used in my life. I hate everything about it. No, I DO NOT WANT a Co=Pilot watching my activities and scraping every micron of data. No, I DO NOT want it to auto-update multiple times a day. No, I DO NOT want to go through the Play Store for 'approved' apps. I'm happily using Linux on this terrible OS..so MS can go pound sand.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too soon to review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too soon for a review. Item was just received about

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dimmer screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s ok. But the screen brightness is dim for me. Hurts my eye dark

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't get it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish i could give it no stars Returned 2 first one wouldn't charged. 2nd one had fan malfunction..i decided on another brand

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy at best buy. bad return window

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stopped working right after return period. Christmas item. return period only 15 days? stupid.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Good,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales rep did not explain some serious drawbacks to this computer, such as the windows feature that does not allow you to add software not in their store,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No more best buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They cancel my order 2 times and then I don’t have that computer… very bad best buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase, in stock. I love this computer. Been using it a month and no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agustin

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That was a great prduct. Excellent service. I like

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    VERY HAPPY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the computer is what I expected very exited

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great for the price. I wanted something I can afford and also do my work, this laptop fits the need.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong Item Delivered

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received wrong product .I ordered i7 laptop but received i3 laptop .

    No, I would not recommend this to a friend
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