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Customer Ratings & Reviews

Your price for this item is $1,282.99
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The comparable value price is $1,349.99

Customer reviews

Rating 4.3 out of 5 stars with 40 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers appreciate the G5 Gaming Desktop's performance, noting its capability for both work and gaming. The system's speed and ability to run most games well are frequently praised. Positive feedback also highlights the machine's affordable price. Overall, customer reviews suggest a positive experience with this desktop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 40 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good gaming PC, great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful gaming PC. Easy to use, plug and play. No lagging on games. Nice display colors. Good value for the prebuilt PC.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 2 out of 5 stars

    had to return for 5800x and 3070

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounded like a jet taking off with moderate gaming, gpu just needs to be of better quality to be a decent gaming rig Pros -decent price -workstation wise, it's very capable Cons- -Way to loud, needs fans/liquid cooling -doesn't perform well in certain games -Temps aren't great Overall not a bad workstation, but as a gaming PC id probably recommend something else. Returned this computer for a R7 5800x and 3070

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Mike,

      We are sorry to hear that your G5 did not quite meet expectations. We really do appreciate your feedback. If system thermals are of concern, you can prioritize cooling by opening the Alienware Command Center application that came pre-installed with your device and select the 'Cool' thermal profile. You can view the full article here - https://dell.to/2XAULtU.

      Keep in mind that our G5 follows Intel performance design guidelines, which can lead CPU temperatures to reach 100°C to output top in-game performance. We fully warrant the product under these conditions. We do recommend contacting us when you see CPU temperatures rising beyond 100°C on Alienware Command Center.

      Best regards,
      Anthony P.

      If you come across any further questions, issues or concerns, you can contact Dell directly with the information below Chat or Call:
      https://bit.ly/DellSupportTeam
      Phone number to Dell: 1-800-264-9896 Dell

  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great off the shelf rig for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like that its fast and has an awesome graphics card. Its great for gaming. I do wish that there was room to install bigger case fans, it runs a little hot when gaming at high settings.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 4 out of 5 stars

    Gaming PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are loving the PC. I am always nervous on big ticket items but this was priced right. So far it has been a hit for everything we've asked of it. Gaming on the PC is great and my son loves it. We looked at a few but this one was the right choice for sure. I will look to Best Buy for future purchases as well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good unit win 10 not desirable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fast unit not pleased with the Windows 10 program, also wish it had a place to install an optical drive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great pre built for non upgrader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall pc is nice runs great but the power supply is specially made to fit in this case. You would have to replace case to upgrade power and the power supply is limited, as well as having aother board with proprietary power connection, so if doing a GPU upgrade will probably need to replace the power supply,case, and motherboard. So very little to no upgrade abolity

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Bobby,

      Thank you for your review. Your feedback is sincerely appreciated and will surely be taken into consideration when designing future products. Keep in mind that your G5 supports up to 225W for graphics which should be more than enough for a strong majority of graphics cards. Please refer to the power and space requirements of a GPU in question prior to upgrading your G5. If you have any other questions, feel free to visit the support page for your G5 gaming desktop.

      Best Regards,
      Anthony P. Dell

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Better System and Better Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this computer after purchasing a different brand from an online retailer. My son is thoroughly impressed with it so far, and I am highly satisfied with the customer service. The Dell system is faster and more compact than the computer we built and bought online.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Fast gaming for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming computer for the value. Came with nvidia video card and 16 gig memories. Very fast and decent computer

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs great. Like the clear side panel to see the components

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Gaming computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had the last computer that didn’t work but this one so far is awesome . Great specs and price was great also

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    First PC

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first pc I had bought for gaming. You don't even need a monitor. I just set up my to my tv, and it works great totally recommended it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great computer for the gaming I do

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing well. I am enjoying the speed and extras this provides. For what I'm using it for, this computer is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell G5 Gaming Desktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC does everything I need it to do. One thing that was particularly impressive was that the tower was a lot smaller than my previous desktop which made it a lot easier to maneuver it around in the tight space that I had to place it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Dell computer system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dell gaming system is pretty good. My son and I are very satisfied with the product. My son uses the computer not only to play games, but for school related work. We both recommend this product to other people.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Dell Gaming PC

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think PC is excellent. It is cool looking and performs well for all my needs. I particularly like how quiet it is compared to my old PC. My wife also uses this PC and thinks the new PC is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell G5 gaming desktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatly desktop for gaming, and work. Super fast! For a prebuilt gaming PC excellent did have to upgrade the cooling for the CPU. Ran a little hot at first without having to turn the fan on wide open. Upgraded to “be quiet CPU air cooler” and it never runs hot. The fans are super quiet. Would recommend this produce for anyone trying out the gaming/business desktop. This is a good one.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Gaming Computer?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this computer greatly increased the speed at which application functions (such as Excel) operate, I am disappointed that it is advertised as a Gaming Desktop. I get a message that says not enough memory when I try to play Tiger Woods Golf. While these games are pretty old as computer games go, I still would think this computer would play them

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Gaming,

      Rest assured that with the specifications included, your G5 is designed to handle even the most demanding modern titles with ease. Based on what you described, the software may be experiencing difficulty recognizing the modern hardware of your system. We suggest referring to the recommended specifications of a title to determine if your PC will perform adequately. In the instance of Tiger Woods PGA Tour 12 (the latest release) the game recommends at least 2GB of RAM. Provided your system is outfitted with 16GB, it should be more than enough.

      If you have any other questions or concerns, don't hesitate to contact Dell Support for further assistance.

      Best Regards,
      Anthony P. Dell

  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great lower mid end gaming pc

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s never failed me, always works great runs most games moderately,

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Runs well enough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what it is it’s a decent computer, can run pretty much every new game.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast, stable

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, easy set up. Works great with my work program

    I would recommend this to a friend
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