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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 3.2 out of 5 stars with 5 reviews

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60%
would recommend
to a friend

Customers are saying

Customers find value in the product's good price and design. They appreciate the overall condition of the product for the price they pay.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-5 of 5 reviews
  • Rated 5 out of 5 stars

    I got exactly what I wanted a Dell laptop w Win 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am especially impressed with the screen quality and the speed. Windows 7 performs best with some extra Ram.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good design, Condition and good price. Value for money.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop did not work properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely disappointed with the laptop. I could not get a wireless connection with it. I carried it to the geek squad at the local Best Buy and waited an hour, had to return later that night only to learn that the laptop could not be fixed. There was nothing in the store to replace it with, so I got my money returned. It was my first experience wit Best Buy and it was not a pleasant experience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer arrived in good time and in good shape. It works for everything I want it to do from office items to entertainment.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow and poorly made. My hard drive FRIED after only six months. Not only I lost everything, but technical support was lousy. They don't own the fact that their quality control cannot be decent if a hard drive completely dies after six months. Thanks to Dell I am now about to have (I am still waiting for them to fix the computer) a six month old laptop that has been refurbished... Because yeah, they are going to replace the "new-ish" hd with a refurbished one. And I thought HP was bad... I'm never getting a Dell again.

    No, I would not recommend this to a friend
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