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Customer Ratings & Reviews

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Customer reviews

Rating 3.5 out of 5 stars with 78 reviews

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71%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Inspiron 11.6" Touch-Screen Laptop's portability, light weight, long battery life, and fast performance. They appreciate the convenience of the touch screen and find the laptop to be suitable for various tasks. However, some customers have concerns about its reliability and feel that the price does not match the quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 78 reviews
  • Pros mentioned:
    Battery, Fast

    Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I want it for. Fast and a good battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like that it's an affordable price handy and light. The ssd is a plus..

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 4 out of 5 stars

    Great take-anywhere laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slick little laptop, can take it anywhere. A lot of memory for the size.

    I would recommend this to a friend
  • Pros mentioned:
    Battery

    Rated 4 out of 5 stars

    Nice!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nices light weight.. Performances its been fine and battery last enough

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    D rating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased brand new for gift (college present for daughter). Within 2 weeks multiple failures with system, daughter took to Geek squad for repair. Within 2 weeks, again multiple failures and now unable to even access at all. Returned to store. Item was on clearance when purchased. Do not buy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great for a small laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size for what I wanted it for. Love the touch screen.

    I would recommend this to a friend
  • Cons mentioned:
    Form factor

    Rated 5 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter to use in college. Powerful, easy to use and just right for her needs. Form factor is a little bulkier than it needs to be. But this is not a problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has it's limitations with an older processor, but overall is a good value for the money. Very nice if all you want to do is go on the internet, check email, and do some word processing.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Great first laptop for my teenage daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been great and issue free. My teenage daughter loves it and uses it daily. Will buy another one for my other daughter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OMG THE BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was stuck on a MacBook & this dell laptop. I wanted to be in a budget between 600-800 I know the MacBook would of been over budget but when you want something you'll do it. How ever I did my research about this laptop even bother all the employees at best buy with questions haha & I couldn't be happier with me decision with this purchase it's really worth the quality and I'm such a happy customer I would really recommend this laptop to any college student like my self

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need the light weight for long distance work. And this is the good laptop fit my need. So far so good.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Could have been a great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like this laptop as we have an older version of this laptop. However, I was a disappointment and had to be returned. First the screen suffered from the dreaded (Dell) ghost touches, Second, the sound card was defective. Also, while they upped the ram and added the ssd on this model, they slowed the processor down, which really impacts the laptops overall performance. For the price point, the specs are really great, but the low quality and slow processor speed are underwhelming. Avoid.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Lightweight, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. loved it from the start. i upgraded to windows 10 for free and it has been even better since then.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Great 2in1 laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter that just started college and it is perfect size and weight for trekking across campus.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Don't waste your time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shuts down sporadically strait out of the box. Dell techs have been of little help. Don't waste your time or money. One star is a stretch but the website forced a rating, otherwise it would have no stars.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice touchscreen for college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my nephew who is on his way to grad school. Easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good lap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an issue with the speakers first time we started the lap, however, seems to be ok now.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Nice portable size!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the two in one. Can use it like a standard computer. Or like a touch screen tablet!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Light weight for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter to use on campus. Works well when OS is kept up-to-date.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome student laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy and pleased. My first laptop for school and couldn't be happier. Not fancy schmancy but just what I need.

    I would recommend this to a friend
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