Customer Ratings & Reviews

Not sure how much of this is because I got an Open Box... but sometimes it has problems turning on and it's loud. Not as reliable as I'd like.

Our computer has been working great, I appreciate the staff and how helpful they were

Computer came with a lot of junkware. When I first setup the computer, I opened task manger and looked at the ram. It was running at 7.3 gb of ram used out of 8gb total. I did a clean windows 11 install using an install disk created by microsoft’s offical windows 11 install disk creation media. After the install and setup, I opened task manager and the ram was running at 4.1 gb out of 8gb. A week later, I was using the computer and realized that the camera didn’t work. I went and ensured that everything was on from the privacy settings to ensuring that it was enabled in bios. Still no camera. Then I realized that the camera driver wasn’t showing up in the device manager. After searching for hours, I realized that dell doesn’t provide camera drivers. Thus, I chatted with dell support and sat with them for hours as they remoted into the computer but they couldn’t get it to work. Thus, they told me to bring it to UBreakIFix as they were dell certified and could process repairs under the dell warranty (keep in mind the computer is only a few weeks old). They replaced the lid and camera but that didn’t fix the issue. Thus, they reistalled a windows 11 copy that was real janky and didn’t include things like wifi. That camera did work after that install. Obviously, didn’t like the janky windows 11 that was missing the wifi and all the apps so I reset the computer and guess what… the camera was broken again. Thus, I would suggest staying away from dell untill they can walk away from their proprietary junk that only works when it has crazy bloatware. (Keep in mind from earlier that it was wasting 3gb of ram just on the bloatware). I have never run into more problems in the few years of working in geeksquad than I have with this computer and dell in general.

great little computer. Long battery life. Perfect for my daughter to carry around.

So far so good! Bought for our family to use for school and work

This one of the best laptops out there. I highly recommend this to anyone. Good for writing as well

Decent computer 2-in-1 for the price. I upgraded my RAM which helped the performance of the computer.

Excellent laptop. Easily downloaded my files etc. At Best Buy.

Love this laptop. Out of the three laptops I have boughten this is my favorite

A decent and light weight budget laptop with windows 11 home.

Great computer. Multi purpose computer great for school work.

Excellent laptop. some adjustment was required to get used to the touch screen since my last laptop did not have that feature.

Quality Dell as usual. Love the color. Speed is great.

Excellent gift. Convenient for use going to and from school on bus.

I'm an older guy (79) and not particularly tech savvy. However, I always had a company furnished Dell while I was working (until about 5 years ago) and still have some familiarity with the product. My current computer is just the right size and I use it daily. Was previously using a H P. Good product, but this is so much better for me.

Everything about this product is great...great price,great features,we bought it as laptop for my child for school...except is so heavy.

Excellent pc for the money. Works flawlessly. A great buy

I really like this computer for the speed and the way it handles the opening internet pages. I am disappointed because I wanted a stylus for it but the one I was sold was not compatible. After researching further I found out that no stylus is compatible. Bummer

Nice laptop that it is easy to set-up. Pictures display nicely on the screen

Great computer and does everything I need it to. Love it