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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 562 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers value the Inspiron 14 for its excellent overall performance and adequate processor speed. Many appreciate its portability, good battery life, and fabulous touchscreen. Some customers have expressed concerns about the weight and fan noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 562 reviews
  • Rated 5 out of 5 stars

    Dell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works well, and the tablet mode is helpful as a college student and artist

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it.It does what I need. I can recommend this laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell touch screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch screen is a little too touchy when using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yeah

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it , its perfect for what i need. It was a good upgrade for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I visited the store in Santa Clarita looking for a laptop. The staff was very helpful given that I did not know what kind of computer I wanted. They were very patient and help me find something within my budget

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Retired

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional looking,easy to work with help is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for work at home and traveling, very fast and practical.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for the price, does what i need it to do.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Motherboard failure x2

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in October 2024 for basic use at home. I didn't use it everyday or for long periods. Mainly for personal recordkeeping and internet access. Motherboard failed in June 2025. I was without a computer for a full month while the manufacturer played around; eventually they admitted they couldn't replace it. Since less than a year old and still under full warranty, Best Buy replaced it with the same product. BIG MISTAKE. The new one that I received in July 2025 as a replacement is now failing too. Every boot is delayed due to "checking and repairing C Drive," which it clearly doesn't do successfully. Don't waste your money on this!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a p c guy and this has all the functionality that I need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality bad best buy service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it just almost wish id bought it from a store that wasn't so unhelpful, deceiving and uncaring

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the computer should have bought 2 thank you Best Buy !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New back up computer for office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a 17 inch laptop to a 14 inch with up-to-date software. I only wish it had a least one more USB connection. I had to buy an external hub.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience with purchasing laptop in Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it. I love the fact that u can flip it different ways that suits you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New “Lap”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slink, dependable, and I love the keyboard lights! (my other laptop didn’t hv them).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but have your charger near by

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, the only downfall is the battery doesn’t last very long. I feel like I’m constantly having to plug it in.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer. Use it for personal use. Paying bills and going on websites.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    jim garner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    satisfactory however keeps sending messages for lack of power

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    overall good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good but the body is plastic which is not good.

    I would recommend this to a friend
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