Customer Ratings & Reviews

I was searching for a not very high-end device that could serve as my everyday device laptop and tablet device to “beat it up” and not feel too guilty about it. It had to have “decent” capabilities that would allow me to accomplish writing stuff, sending emails, browsing the internet, conferencing, consuming media, working on multiple things side-by-side, etc. The Dell Inspiron 2-in-1 Intel has fulfilled my expectations thus far. There are some nuances though, the main one being how thick it feels in tablet mode, I wish it was a little thinner. That gets a little in the way of the experience, but on the other hand it feels like a solid machine. - Pros: 2 in 1, FHD camera, privacy shutter, battery, variety of ports/connections. - Cons: thick, no NPU. >> Setup and first use Nothing out of the ordinary for this device, the Windows setup menu came in three languages English, Spanish and French, which comes in handy for Spanish speaking folks (most of my acquaintances). During setup at the device registration step, the laptop shut down, I was not careful enough to properly plug the power cord to the adaptor! Securing the connections, upon restart the setup continued without any issues (nice!). With all the updates and so, it took about 40 min (about half an hour just dealing with the Windows updates) to have the machine into a ready to use state. One other issue post-setup. After using the laptop for a few hours, whenever the machine would go to sleep and/or the dialog to enter the PIN showed up, it kept asking me to reset my PIN. I was puzzled by this. It seems this was because of a pending firmware update that I didn’t realize was queued at some point. Upon restarting the Windows device (one “natural” way of fixing issues with Windows) all was fine! >> Some highlights: - Battery: The battery provides enough juice to enjoy watching your favorite videos for over 5 hours. So, this will be handy when I fly next time, and I just want to watch some in-flight movies. Charging is fast enough, so I am not worried too much about battery issues. - Keyboard: This comes with a soft keyboard, easy to touch and not noisy at all. It is also lit; however, if you are working at night, unless you are in really dark mode, the keyboard keys will still be visible with the light from the screen. Anyways, having a lit keyboard is a nice touch - Sound: The sound is just fine, not top notch but good quality, nonetheless. Of course, you’d need to invest in some good set for earphones if you want to enjoy your favorite tunes for a prolonged period of time. When it is folded, tablet mode, it seems that some sound quality is a little worse since the speakers are in the back. Not too much sound quality lost anyways. - Screen/video: screen quality is pretty good, color appear crisp and natural. Refresh rate is just 60Hz, so don’t expect the best video in action videos or playing some games. - Power button: I had to comment on this, as the power button is not easy discoverable. Why not just label it somehow. It is the same as the fingerprint sensor. >> 2 in 1 I find the tablet mode to be extremely useful, in fact, I was looking for a 2-in-1 device for some time until I found this one. Unfortunately, the Dell Inspiron 2-in-1 is a little bulky that sometimes you wish you just had a regular tablet. I wish it was not as thick as it is. In addition, the edges on the screen make it a little awkward to use in tablet mode, as your fingers or hand rub against those somewhat sharp edges (the screen feels like it is placed one level down). >> AI? Although it feels like all is buzz words about AI here and there, and it gets to my nerves, there seems to be the need to mention it. I’d guess that most modern devices are expected to come with some sort of NPU (neural processing unit), for example one recent gaming AMD-based laptop that I got has an NPU, but this one doesn’t come with one. So, if you are dependent on doing lots of AI stuff that needs local processing, then this might not work for you. So far, it’s been working for me with regards to my AI needs. In my case, I can interact with Copilot and all the other members of that club just fine, so I am not really “missing” anything without an NPU on this device.

Pros: Display: The 2K touchscreen is crisp, bright, and responsive. ​Design: The 2-in-1 hinge feels sturdy, and the Ice Blue color gives it a very clean, professional look. ​Convenience: Picking it up in-store at Best Buy was quick and hassle-free. ​Cons: ​Storage: 512GB is standard and plenty for work, but might fill up quickly if you store a lot of large media files. ​Bottom Line: This is a sleek, reliable laptop that easily keeps up with a demanding work schedule. It's the perfect size for portability without sacrificing screen quality or speed.

This laptop is perfect for browsing, working and watching video content. It charges quickly and gives several hours of use on a charge. the size makes it easy to take along. The screen is clear. I am quite pleased with this mode for my needs. Best buy provided excellent service, fast shipping, and a good price.

Myself being a current user of a larger laptop computer, it took a bit to love this little fella, but I sure do love it now. It's very light and compact making packing it away when you travel really easy and convenient. Briefcase, carry on, backpack, whatever this packs away and you wont even notice it until you need it. It charges quickly in either of the USB C ports, but unfortunatly they bare both on the left side. One on each side would have made it easy to power it up from the direction you need without pulling it around the back of the laptop. Since it has a touch screen and the ability to fold that screen completly back and over the back of the keyboard, it becomes a touch pad type device with a 14 inch screen. Or stand it up in an "A" shape or bent up backwards with the keyboard behind it. The last two features are great for using it as a monitor and watching a movie, TV or slide presentation. At its core of operation is the Intel Core 5 with 16GB Memory - 512GB SSD which provides plenty of processing speed and more than adequate speed for most users. A handy buisness or school application of handwriting with an optional active pen allows for natural writing while taking notes or journaling. It features Dolby Atmos sound for your entertainment and a chrisp clear screen to view movies when relaxing of an evening

The compact design is easy to handle. It has everything I need. The back lit keys make working in a dark room, while watching TV effortless. The processing is fast. My favorite part is using my fingerprint to open everything instead of a password. My only regret is waiting so long to replace my old laptop!

This was hands down the best deal I got for a laptop within this spec range. I had tried a couple of laptops of from other brands, but the Dell Inspiron easily beats them. The touch screen is super responsive, and the screen is great for my requirements. It is slightly on the heavier side for a 14 inch lap, but I am ok with that given how solid it feels. I tested out the laptop performance and it never failed to deliver. Optimal for most professionals and homes. Also loved the Apple style Bezel as opposed to the plastic finish. The keyboard colour (ice) was also a pleasant addition.. On the cons side there are not many, but if am being really picky, the fan is a bit on the noisier side under heavy use. Also not the best touchpad that I have ever used. If you can get it for the around 450 price I got it for, I would say its a great deal

This lap top is sleek & fast with a nice solid state hard drive. Touch screen great feature. Can be used as lap top, fold backwards use like iPad or set up like t pee to use. Screen has high resolution. Comes loaded with windows11 Enjoy

Have had the product for about 2 months now, so far it works great, fast, lightweight and efficient. Nice touchscreen feature. I use it for personal use only, such as email, online shopping, zoom calls/ meetings etc. The only thing I don't like is the video quality on Zoom meetings, I was hoping for more clarity. It seems like it is just how it was manufactured. I feel as though I am using an early 2000's laptop with it's mid video quality. Other than that, it is good for the refurbished discounted version I got.

I'm only 2 weeks in, but this smaller, touch-screen, 2 in 1 laptop seems like a great replacement for my 17 inch Dell laptop. Its smaller size makes it so much more portable to bring along for meetings, etc. I am sure I will become accustomed to where my fingers need to be eventually! No glitches so far! I was dreading this transition (and had suffered too long with a failing keyboard), but the Geek Squad's handling of the data transfer made it painless. Oh, and did I mention the great price for everything my IT consultant told me I should look for?

My Dell laptop works very well, good speed, touch screen, and a really nice size ( good for carrying in a handbag or tote).

Excellent speed , gives premium feeling while using. Convertible mode is bit new for me but i will learn. Great for student and some daily routine work.

Perfect for a young college student. The Intel Core 5 with 16GB memory and 512GB SSD is the perfect size for speed and overall performance. The battery life has been ok. The screen display is nice and crisp. With both USB C and A ports it meets the demand right now. Like I said, perfect for the college student.

Light enough for easy travel transport; weighty enough to feel like a quality, durable product. My only minor complaint about its design is having to pay attention to which side of the navigation pad you're placing your fingers on to perform basic functions. Other than that, excited to maximize the 2-in-1 tablet feature on the plane and other settings away from home.

Good quality and battery. Color is pretty. Came with charger.

Perfect laptop for traveling, fast, compact and beautiful

Wonderful and powerful laptop that does everything I need with great speed. The color is very calming and it's easy to transport-light but solidly built. The ease of changing it to a portable touchscreen is an added bonus. I can carry this everywhere with ease. A great deal of power and purpose packed into a lightweight and compact device, and at an astounding price! Well worth the purchase!

I’ve had Dell computer for 30 years in our business. I decided to go with Best Buy Dell computer this time I love the computer. I’ve only had it a little over two months and it’s everything that I thought it would be if you’re in the need for a new computer consider Touchscreen. It is very convenient. Easy to use. Thank you.

I love the touchscreen and how reliable this computer is. Very well made and overall a good school computer. I would recommend this to anyone. So many features on this computer, and I just love it.

Outstanding performance, durable construction, impressive battery longevity, and the advantages of built-in AI capabilities and management solutions. Notable highlights include enhanced processors and powerful graphics cards."

I recently purchased this Dell Inspiron laptop and had the Geek squad transfer all of my data from my old laptop . Love the touch screen feature which I didn’t have on my old laptop and it’s so much faster than the old laptop. So fat very happy with it.