Customer Ratings & Reviews

I will preface this review by saying my usual daily computer is my 2024 MacBook Air, but prior to owning my MacBook, I was a long time PC user. This laptop seems like it will be a very solid laptop to have at home. It has a touchscreen, which is very helpful while using the computer, however the screen clarity difference compared to my MacBook Air is very noticeable - this laptop’s screen seems more pixelated than my Air’s. That being said, in my experience, you will always have that to some extent with touchscreen computers. I trialed this laptop with a video call, and the speakers, camera, and mic were all as expected, and neither I nor the person I was talking to experienced any issues with the call volume or video. One downside I found - that honestly boils down to more of a personal preference for me - was that the computer seemed heavier than other similar sized computers (both Windows and my Air), which would discourage me from carrying it in my backpack while commuting on public transportation.

Dell isn't really in the business of making exciting computers - they'd rather focus on more practical, business minded offerings. The Inspiron line is the posterchild for this approach, and while it does offer a few added perks it doesn't do that much to deviate from it. Build quality is good, though slightly unrefined. The case is solid enough and the keyboard feels good to type on. The screen works well in either configuration, though I'll admit I'm a little nervous swapping it from Laptop to Tablet mode. The hinges that drive the transformation are very stiff and require a fair bit of torque to work, more than I feel entirely comfortable with, though it does seem to be loosening up a little over time so hopefully it just needs to be broken in. There's also no kind of magnetic or physical catch to help keep the screen flat against the main body of the laptop in its tablet configuration, which can make the screen feel a little floppy when you're tapping it. Performance wise, the laptop does a bit better. The Ryzen chip is fast, relatively cool, and doesn't drain the battery all that fast doing normal work activities. It'll easily last you most of the day unless you have reason to make heavy use of the GPU or ae doing some serious number crunching. And if you are, the USB-C charging means you can top up your battery just about everywhere. The screen is sharp and easy to read, albeit the colors are a bit muted.

This is an overall good value-priced laptop with the standard features that you would expect in a Microsoft Windows machine - but with the addition of a touch screen. It is a compact unit that performs well overall, but that has a couple things I find to be a bit frustrating. Out of the box, the machine comes as expected. It is simply the PC with a power cord / charger. The setup is as expected, requiring you to provide your WiFi specs so that it can access the Internet and update everything to the latest version. The time to download and install the updates - including reboot and such - was about 10 minutes in my case. Having logged into my Windows account and my Google account, everything was conveniently configured for me. I feel this is a good unit for anyone wanting a touchscreen and a value-priced Windows PC. What I find frustrating is that when opening the screen, it slightly lifts the back end of the PC off the surface (off the desk) by a small amount. This is enough for me to feel deflection in the keyboard as I type. I am particularly frustrated with the touchpad that I have to press VERY hard to perform a 'click / enter'. These two seemingly little things make a big difference for me, which is why I give this unit 4 stars.

It works great right now I will definitely look into purchasing something else from you guys I appreciate the product