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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 171 reviews

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75%
would recommend
to a friend

Customers are saying

Customers often highlight the Inspiron 14" laptop's touch screen as a great feature. They also mention that it is lightweight and affordable, making it suitable for basic tasks like online banking, bill paying, and internet surfing. However, customers also express concerns about its slow performance, limited memory, and insufficient storage space, with some reporting that the laptop freezes frequently.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 171 reviews
  • Rated 4 out of 5 stars

    nice laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a great laptop for my grandchild to do school work

    I would recommend this to a friend
  • Pros mentioned:
    Light, Touch screen

    Rated 4 out of 5 stars

    Affordable laptop with newer technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop, affordable for a college student. The touch screen works perfectly. Is fast and very light to be transported around campus.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Slow

    Rated 4 out of 5 stars

    Good for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop since my last Dell finally died. For the price with touch screen, it's great. A little slow & the mouse control isn't great (maybe because it's touch screen?) Also, I didn't realize that it does not have a disc drive, not a big deal for me, but just be aware.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 4 out of 5 stars

    decent computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent computer for the price. It is very basic and would be good for a child or simple web browsing. It is very basic but it OK for the price. I do like the touch screen feature.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    A good backup/spare laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for e-mails and surfing. Screen is bigger than on a netbook. Light enough for trips and has a reasonable battery life. Laptop was made better with memory upgrade to 4GB.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not powerful and limited storage, but a nice option to a Chromebook. Touch screen is a nice bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Light, Touch screen

    Rated 4 out of 5 stars

    Easy and simple to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lite and easy laptop to use. Absolutely love the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Great easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only need the computer to do my resume but besides just doing my resume I found it very useful and easy to use. I found out this laptop was touch screen and honestly I didn't even know that when I bought it I just thought that for the price it was just a regular laptop I love it

    I would recommend this to a friend
  • Cons mentioned:
    Slow

    Rated 4 out of 5 stars

    Decent Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not all that fast, but a decent laptop. Works great for my daughter. No problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    It can get a bit laggy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a touch screen and something to use for school. My husband found this on sale so he bought it for me. At first it was a bit laggy when I was typing, I am not sure if I need to reset the mouse. Its ok now. Its easy to use and I love that I can scroll the page with my finger instead of using the mouse pad.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good for the price and works well. This is not a replacement for laptop. It is great as a dedicated unit for a particular program or web surfing.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Touchscreen display on a basic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop features a touchscreen display at a low price. Good for very basic web-browsing and email tasks. The 2GB of memory is not soldered in, and can be expanded up to 8GB, which improves the overall performance.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop for the price!!! I would recommend this Dell.

    I would recommend this to a friend
  • Cons mentioned:
    Memory, Slow

    Rated 3 out of 5 stars

    great teen computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great for young teens but it can't handle the work of a high schooler. Definateley worth paying a little extra up front for more memory & faster speed

    No, I would not recommend this to a friend
  • Cons mentioned:
    Lack attention

    Rated 4 out of 5 stars

    Good homework computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer mainly for my kids to use for homework. No complaints so far. My only disappointment was with the complete lack of attention every employee paid to me at the store. I had gift cards. That was the only reason I went to Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great laptop for a web surfer or basic user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my daughter. It is perfect for her to surf the web, and do basic Office tasks. Great value for the $$$ and a touch screen to boot. She loves it and does all a school age child that's not a hardcore gamer needs.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Easy to use notebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell Inspiron was ready to use out of the box, and came with a free 1 yr subscription to MS Office. Great price, too! I love the ease of use of the touchscreen. Great machine.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer since it was a good price for a touch screen. I thought it looked cheap with the outside plastic at first but it works great. Great for what you pay. My daughter loves it and uses it all the time.

    I would recommend this to a friend
  • Cons mentioned:
    Memory, Slow

    Rated 5 out of 5 stars

    open box purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for a new touch screen computer. It needs more memory . I'm sure it will be a favorite after the added memory. It tends to be slow.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Slow

    Rated 3 out of 5 stars

    OK for $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cheap laptop. OK for basic functions but my problem is slow with emails/was main reason i purchased the unit

    No, I would not recommend this to a friend
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