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Customer Ratings & Reviews

Your price for this item is $415.00
The comparable value price is $508.44

Customer reviews

Rating 4.5 out of 5 stars with 724 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 724 reviews
  • Rated 3 out of 5 stars

    Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it simply for my kids to use for school work n occasional gaming of Minecraft n impostor, process with no lag nor issues with loading pages. Touchscreen works as it should.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello,

      Thank you for your feedback and review. We appreciate your kind words and are happy to know you're enjoying your product. The contents of your review will be used to help improve now and future Dell products. If you come across any questions, issues, or concerns, please visit the Support Page of your Inspiron.

      Best regards,
      Wendy C.

      https://bit.ly/DellSupportTeam.
      Phone number to Dell: 1-800-264-9896. Dell

  • Rated 5 out of 5 stars

    COOL LAPTOP

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Dell laptop for my granddaughter for school. All I can say is every time I ask her how is it she says she’s very happy with it and loves it. She especially loves the calculator button on the keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Good Pick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my wife. She had a specific game "YoWorld" that she plays. So when I approached the Salesperson, Chris, I explained this and he suggested this model laptop and it has exceeded her expectations. Thanks Chris.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our church's old laptop was just that old. So a replacement was due, I knew BestBuy would have what I needed and they did. I purchased the Dell-Inspiron Laptop and it is just perfect minus a few learning curves with a newer model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a good purchase for me. A good screen, color and speed. I do not do memory eating, fast games so I cannot say whether it would do well for that, but it does stream movies well, and all else that I need.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bulky and Couldn't Handle Basic Processes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The benefit of the large screen is outweighed by how bulky the frame is. But appearance aside, I was given the impression that it could handle multiple processes with ease by several reviews. However, I couldn't run a browser and an application at the same time without it getting slow, hot, and angrily fanning itself. I was going for a cheap computer so that's what I get. But I ultimately had to return it and dish out more money for a computer that could run the basic processes my job requires. Good for anyone who needs an affordable computer for MINIMAL tasks. But not a good choice for a work computer.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello FelixSam,

      Thank you for taking a moment to share your feedback on your Inspiron. We are sorry to hear that this laptop has not met all of your expectations. We will forward these issues you stated to our product team to improve ourselves for the future. To make sure we can help in the future, we recommend you open and run the SupportAssist application. It is a set of tools that will clean junk files, install system updates and drivers, diagnose hardware and software, and optimize your system performance and network all with the press of a button. With the latest firmware installed, you should expect the most stable up-to-date experience.

      We invite you to review the product Support Page if any other concerns arise.

      If you require further assistance, you can contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell 1-800-624-9896

      Best,
      Wendy C. Dell

  • Rated 4 out of 5 stars

    Very Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the laptop is nice. I wish that the keyboard would light up. It is light weight and performances very well. It is very easy to get comfortable to use. I really like the screen color when looking at things online.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective OS? Careful Dell's tech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please review Dell's Express Service Code 27057841815 I decided to give Dell a try. I am a Lenovo person. I took this with me on vacation and ran into issues when trying to run updates. On 7/5, I contacted Dell. After 3.5 hours on the phone, the decision was made to replace the OS. The Dell team email me how to take out the OS. I contact Christopher @ Geek Sq. He went thru the computer and fixed it within 10 minutes. The service code is still open. Can you give Christopher a 'thumbs up" from me?

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello,

      Thank you for your feedback and review. We apologize for the issues you have come across with your Inspiron. We're glad to learn that you were taken care by the Geek Squad. We will use your feedback to help with improvements. We invite you to review the product Support Page if any other concerns arise.

      Best regards,
      Wendy C.

      https://bit.ly/DellSupportTeam.
      Phone number to Dell: 1-800-264-9896. Dell

  • Rated 1 out of 5 stars

    Hate This

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate this PC. I use LibreOffice writer for my documents. The specialty keys do not work with it. It takes me 9 times longer to do a document because I have to space one-by-one through the whole thing. I let the employee pick it out for me and he did not explain anything different about it. Also, he had me sign some papers (which I thought was just a routine) and he did not tell me it was for a credit card-- WHICH I DID NOT NEED. I have since requested that it be cancelled. Also he did not add in all my saved documents in the File Explorer and I only have my email and the last document i was working on in this PC.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Another great dell

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this laptop! I've always been a dell fan, my old desktop and laptop both were dells, both which I had for about 7 years each. I love the slim and sleek design, the light weight, and the simplicity of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great power for a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very quick , clean and easy to operate , it runs most of the pc games ive tried very very well without overheating . i also use it for office stuff, works like a champ, highly recommend , great value for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lab top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lap top is great for my wife, she uses it so she doesn't have to go in another room to work. We got good service from the Geek Squad on showing us how to set it up and use it. We are having no trouble and enjoying it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Keys fall off

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved the computer for his games. However every couple of months the keys started falling off and it’s 200 dollars to replace the keyboard.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Dell laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not use to not using a mouse…so difficult to maneuver. Don’t think I needed a computer, notebook might have worked just as well. Very confusing to set it all up. Wish I would have had a more savvy salesperson

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great but one problem.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nothing less than amazing. Laptop was very nice, along with a slight boost with the ryzen card. Could be used for gaming but not too strong of games. unfortunately, the speakers did not work on the one I bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price for value is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my dad to do regular emails and the occasional presentation for work. It is entirely too much laptop for what he uses it for. But the price was un-beatable for the great specifications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for the price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price. Fast response time and clear and functional touch screen. Using with laser engraving printer and Microsoft apps. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work / School Laptop.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the average user, no frills, but works great as an office machine. It can do some light gaming, but don't expect anything at 1080p High.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, using it for college and work, and homeschooling the kids. The only thing is, the mouse pad should have been more on the right side for a right handed person. Other than that I love it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Functional, but meh.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this just for using on the job, so first thing I did when I got home is wipe it and toss linux on. Mainly got it because it was cheap, and while the touchscreen is functional, it's pretty useless since you've got a touchpad that's responsive enough, and this isn't a 2 in 1, so only opens up so far. My only gripe is that with lid mostly to fully open, the plastics block the rear vents, so top of keyboard gets really toasty in a short time. You get what you pay for, and I didn't expect much. It works, and it's cheap... but it's a Dell too.

    No, I would not recommend this to a friend