Customers consistently note the performance issues and slowness of the Inspiron 15.6" Laptop. Many have reported problems since day one of usage, while others have mentioned that the laptop started to work slowly after only a few days.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 28 reviews
Pros mentioned:
Portability
Rated 4 out of 5 stars
Great laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This laptop is a great buy for the money.its sleek, fast enough and user friendly.
The weight is not much and has a good size to fit most bags.
I grade this 8/10
I would recommend this to a friend
Rated 4 out of 5 stars
not bad, especially for the price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The only thing I would say is it's not meant to run smoothly with a gazillion tabs like I like to do, but it definitely gets the job done. It's decent and fulfilled my web surfing and word processing needs. would be good for a student or a casual web browser. I've used this laptop to teach online with no problems.
I would recommend this to a friend
Cons mentioned:
Cursor
Rated 2 out of 5 stars
cheaply made
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It's a bit like a toy and rather buggy. The cursor keeps jumping around unexpectedly. Yes, it's dirt cheap, but doesn't come with Office. I wish I'd paid more and gotten a better product.
No, I would not recommend this to a friend
Pros mentioned:
Basic tasks
Rated 4 out of 5 stars
Good but inaccurate
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This dell laptop is a good laptop for basic email, online shopping and some limited processing applications. The only problem with my purchase is that the product description states that the laptop does not have a DVD/cd drive. I was also advised by Best Buy online chat to purchase an external DVd/cd drive. I was pleasantly surprised that the laptop DOES have a DVD/cd drive so I had to go through minor inconvenience to return the external drive that I purchased.
I would recommend this to a friend
Pros mentioned:
Processor
Rated 5 out of 5 stars
Great Computer for school work
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Startup is efficient. Speed and processor are adequate.
I would recommend this to a friend
Cons mentioned:
Slow
Rated 1 out of 5 stars
not good at all
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The laptop started to work slowly after only a few days. Internet browsing is a pain even with just one tab open. The laptop often freezes. The good thing - battery life is great.
No, I would not recommend this to a friend
Rated 4 out of 5 stars
****
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought my new laptop because I needed it. It is something that is new to me, but I was able to figure things out easily. Works well!!
I would recommend this to a friend
Pros mentioned:
Processor
Rated 5 out of 5 stars
Perfect for School and Work
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love not only the screen size of this laptop, I also love the processor. I have not had one issue. It's lightweight and easily transportable. If you do not mind purchasing a case for around $20 you will be more than happy you chose this product.
I would recommend this to a friend
Cons mentioned:
Performance
Rated 4 out of 5 stars
Great laptoop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was always love to buy dell products but this time i dont know why its slow and doesnt work like a new computer should Work .
I would recommend this to a friend
Rated 5 out of 5 stars
this model includes internal optical drive
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I must not have read things close enough. I was surprised when the laptop arrived and it included an internal CD/DVD optical drive. Happy! I returned the external CD/DVD optical drive that I had also bought.
I would recommend this to a friend
Pros mentioned:
Helpful staff
Rated 5 out of 5 stars
Update to 1st laptop since 20 years since desktop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
After searching for a month for a new system to replace my antique tower. The staff member was helpful in assisting me in my purchase.
I would recommend this to a friend
Rated 4 out of 5 stars
Solid Product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It does as advertised. Solid product. Decent value.
I would recommend this to a friend
Rated 1 out of 5 stars
Not good
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Could not do basic things like watch YouTube. Lots of lagging. Returned item for refund. Very disappointed.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
dead
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This reviewer received promo considerations or sweepstakes entry for writing a review.
this unit was dead on arrival. charged for three days without so much as a peep out of it.
No, I would not recommend this to a friend
Pros mentioned:
Loved
Rated 5 out of 5 stars
loved it!!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Loved my Mom's computer so much that I bought one for myself!
I would recommend this to a friend
Rated 5 out of 5 stars
Good little laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I would recommend this computer to anyone who is looking for an affordable computer.
I would recommend this to a friend
Rated 5 out of 5 stars
Nice laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Got my laptop, but did not get the case that was going to come with the package wy is that I would realy like it if you would send it to me please.
I would recommend this to a friend
Rated 5 out of 5 stars
Great laptop for a better price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have not used Dell before but using it for the first time makes me feel happy about it.
I would recommend this to a friend
Rated 5 out of 5 stars
Great laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I needed a new laptop to replace a ten year old one that finally gave up
I would recommend this to a friend
Cons mentioned:
Slow
Rated 1 out of 5 stars
Waste of Money
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this a few months ago and just opened it three days ago. It worked for two days and now barely runs. I ran the latest updates, which took several hours to complete, and is SLOW and it still doesn't recognize when I hit the Windows key or anything on the task bar. My 6 year old Lenovo is faster than this piece of junk. Too bad I didn't open this when I received it - it would have gone back in a heartbeat. I expected more from a Dell product.
No, I would not recommend this to a friend
Brand response from YourDellTeam
Posted .
Hello SnowGrrl, Thanks for your review. We're sorry to hear that your computer is running slower than you had hoped. We're glad to hear that you have installed the latest updates and drivers on your computer. It's possible that there is some pre-installed software on your computer that you are not using that can be removed. Here's a video that shows how to remove unwanted software - http://bit.ly/2ALK0IH. You can also feel free to read this article about some other ways to speed up your computer - http://dell.to/2tSulGV. - Bryan