Customer Ratings & Reviews
- Model:
- I3585-A831BLK-PUS
- SKU:
- 6391785
Rating by feature
- Battery Life
Rating 4.2 out of 5 stars
- Speed
Rating 4.2 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the Inspiron 15.6" Touch-Screen Laptop for its reasonable price, user-friendly interface, and responsive touch screen. Many customers mentioned that it is a great laptop for basic tasks, working from home, and even gaming. However, some users have concerns about its battery life, limited storage capacity, and tendency to overheat.
This summary was generated by AI based on customer reviews.
Great computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great computer for the price. Computer is way above expectations!
I would recommend this to a friendGood basic laptop.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop provides good basic computer function for home use.
I would recommend this to a friendGreat computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. I really recommend for everybody especially the kids
I would recommend this to a friendEasy computer to work on
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have found this dell computer a good fit for my use and a good value.
I would recommend this to a friendGreat for work from home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice laptop, love it’s size and great for home from work device
I would recommend this to a friendBest deal. Amazing quality!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recommend to everyone! The quality is high. I’m satisfied with the deal.
I would recommend this to a friendgood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good value for the price. would recommend for replacement
I would recommend this to a friendFor school
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good laptop for school work only. Can stream as well if you need it to.
I would recommend this to a friendFast and simple
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price the quality is great especially for basic computer needs
I would recommend this to a friendgreat computer for my son's classes.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.computer was a great addition to his tools for quarantine home school.
I would recommend this to a friendLaptop
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the laptop it works good an it’s in excellent condition
I would recommend this to a friendnice laptop for what i needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice laptop for working remotely during Covid19. It is very handy.
I would recommend this to a friendExcellent computer on a budget!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic computer! Great product from a great name at a great price!
I would recommend this to a friendGood laptop for my husband who is tech illiterate.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it’s a good laptop for my husband who is computer illiterate.
I would recommend this to a friendExcellent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop was exactly what I needed. It's perfect for working at home.
I would recommend this to a friendDoes what I needed!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what I need it to do! Needed to tie into a VPN at the office.
I would recommend this to a friendEnjoying the laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is works great browsing and school projects.
I would recommend this to a friendexcellent product for the money !!!!!!!!!!!!!!!!!!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product for the money !!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendGreat settings, easy to download app.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, great brand. Easy to navigate. I love it.
I would recommend this to a friendPoor Performance
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1. Flickering screen when viewing slides presentation; especially when using Google Chrome. 2. Wireless connection is choppy even when 3-4 feet from router. 3. Wireless mouse cannot 'wake' computer from 'sleep'. 4. Microsoft Office disappeared after five days.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .niner3014,
Thanks for your review. We're sorry to hear about the issues that you've had with your laptop so far. If you'd like to diagnose the screen flickering on your computer you can try to download this driver: Please visit this link in order to install the Intel UHD Graphics Driver (version 26.20.100.7463, A02): https://dell.to/36FfIYn.
If you continue to have WIFI connectivity issues you can follow these steps:
1. Download and install the latest Wireless Card driver. (https://dell.to/2th3Tpe) After updating the driver, re-establish the connection with the Wireless Access Point and check the wireless performance.
2. If the issue persists, proceed to step 3.
3. Power-cycle the local network. Shut down the Dell system, the Wireless Access Point/Router and the Modem. Wait a minimum of 60 seconds before powering up the components in the following order:
4. Power ON the Modem, and wait for it to boot fully.
5. Power ON the Wireless Access Point/Router, and wait for it to boot fully.
6. Power ON the Dell system.
7. Open Network and Sharing Center
8. In the left side navigation pane, click on Change Adapter Settings
9. Right click on the wireless connection icon and select Properties followed by the Configure button
10. Under Wireless Options, select the Wireless N mode
11. For Windows 8 or later systems click the Advanced tab and look for 802.11n Mode on the right you will be given the option to Enable or Disable. If the mode is not visible you may need to update your drivers and firmware.
12. From the drop-down menu, choose Disable followed by Ok
13. This should restore the wireless download and upload speed. Internet speed can be tested at http://speedtest.net.
Lastly, we'd recommend that you reach out to Microsoft for support if you continue to have issues accessing Microsoft Office: http://bit.ly/2KBOM4c.
Best,
Bryan
1-800-624-9896