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Customer Ratings & Reviews

Your price for this item is $959.99

Customer reviews

Rating 4.4 out of 5 stars with 24 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the Inspiron 15.6" Touch-Screen Laptop for its excellent touchscreen display that provides a quality screen image. Users appreciate the fast boot-up time, making it a reliable and efficient device for everyday tasks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-24 of 24 reviews
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient laptop. Nice resolution. Got what I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, fast processor. Has backlit keyboard.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Waste of money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer came with the touch screen not operable. I figured out how to turn it on, and now it's quit working, and isn't even listed in the device manager where it's supposed to be turned on. Very disappointing purchase. I didn't really want a computer with a touch screen, but this was about all I could find that could be delivered relatively quickly. But I should have waited. The computer would be okay for $150 less and not pretending it had a touch screen.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Disappointed,

      We are sorry to hear that your Inspiron is not quite meeting expectations. We recommend running the suite of tools found within the 'SupportAssist' application that came pre-installed with your PC as it may resolve your case. This will not only download and install the latest firmware for a smoother experience but also diagnose your system for any errors.

      If your issue persists, you are more than welcome to contact Dell Support for further assistance. They are available over the phone, through online chat, or via email for your convenience.

      Best Regards,
      Anthony P.

      1-800-624-9896 Dell

  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Disappointing laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was great but performance was terrible, too slow to perform essentials task like turning on. I had to returned after weeks of use.

    No, I would not recommend this to a friend
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