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Customer Ratings & Reviews

Your price for this item is $569.99

Customer reviews

Rating 4.1 out of 5 stars with 32 reviews

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81%
would recommend
to a friend

Customers are saying

Customers enjoy the large 17.3-inch screen of the Inspiron laptop, finding it a pleasure to use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 32 reviews
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Great laptop - another Dell that's a winner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell Inspiron that I just bought is a replacement for my older Dell Inspiron. The difference is amazing. Faster, better screen, just an all around winner. I would recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Good mid range laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I wasn't sure I was going to like this laptop but it has grown on me. The screen is beautiful. The processor decent. Battery life is good. It's not heavy and it is quiet. The touchpad can be sensitive and takes getting used to. The speakers on the bottom aren't the best sounding. I've occasionally run into problems where it disconnects from my network and then can't find any open wifi connections. This is easily fixed when the computer runs the trouble shooting app and resets the adaptor. I haven't tried playing games on it. Overall I'm happy for the price I paid.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Problem with video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to watch movies all day, but almost every day the laptop freezes and makes a loud buzzing sound. Sometimes it recovers, sometimes I have to reboot it. It's very heavy but I knew that when I bought it. And the keyboard is so teeny tiny that I need to use an external one. I can live with these problems which is why I gave it 4 stars. The video, otherwise, is very nice, sound is good. The setup was extremely easy which I really appreciated (since my last computer for work had just died).

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    My Third Dell Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my new Dell, it has all the positive characteristics of a Dell, ones that I have come to depend on and enjoy. I selected the 17.3 inch screen, it's a joy to use. I didn't give it a 5 star because of one element the laptop lacked, which was my fault for not checking whether or not the keyboard had a backlighting. Also, the cursor pad has not definition making it more challenging to use. But, all in all, I am very pleased and would recommend this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Multitasking, Screen size

    Rated 4 out of 5 stars

    Great computer to begginer student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something that can handle multiple tasks and has a great screen size. Really i dont care about backlit .. and so this is great for me.

    I would recommend this to a friend
  • Cons mentioned:
    Frequent crashes

    Rated 4 out of 5 stars

    pretty good...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to take back to Best Buy after 11 days because it seemed it was about to crash...had downloaded some recommended Dell drivers for WiFi and Bluetooth when everything went downhill...computer froze up, making a horrible grinding sound and was slow and jerky...took back to BB and there were 9 viruses! coincidence? I think not...all seems ok now...my last Dell Inspiron is 9 years old and still works great!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice large screen. Good value. Very nice keyboard.

    I would recommend this to a friend
  • Cons mentioned:
    Unnecessary pop-ups

    Rated 1 out of 5 stars

    SOOOOOO SLOOOOOOOOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My biggest buyer's remorse purchase in years. I did lots of research to find the best lap-top $500 (or under) could buy us for kids to leave my laptop and have another way to access Itunes and homework formatting. I wish I had never seen this "open box special!" There is not a day that goes buy that I do not hear a teen say, "I hate this laptop!" They are not spoiled, just frustrated with the minutes it takes for a program to load and more minutes for pop-up screens to give you completely unnecessary option that cause it to move even slower. I found out today it is not returnable and it happened to be the day it froze up completely - yet again. I hate kids saying "hate", but I feel the same way. :(

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      BuyersRemorse - We're sorry to hear that your recent Dell laptop purchase did not live up to what you had hoped. Here are some tips that we'd recommend to try to speed up your computer:
      Delete temporary files and directories
      1. Click Start, then in the search bar type "disk". Disk Cleanup should appear on the menu above the search box.
      2. Run disk cleanup and eliminate unneeded temporary files (Search results, Internet Cache and other windows temp files you may no longer need)
      3. Select files you want to delete then click OK to start the cleanup process. Uninstall applications you no longer use 1. Open the Programs and Features application in Control Panel. 2. Scan the list of applications installed for ones that you no longer use. 3. Highlight any application you no longer use and then click the uninstall button at the top of the list. Follow the prompts to uninstall.
      4. Repeat for each application you want to uninstall.
      5. Move large files and/or seldom used files to backup media (Photos, Music you seldom listen to, application downloads after the application has been installed etc.).
      6. Empty the Recycle Bin.
      You can read the full article here - http://dell.to/2tSulGV.
      If you continue to experience freezes and lock-ups on your computer we'd suggest that you try the following:
      1. Run a Computer Diagnostic. To determine if your computer is experiencing a hardware problem, run the Dell Preboot System Assessment (PSA) Diagnostics. For information on how to run Diagnostics, and to determine the issue, refer to Dell Knowledge Base Article: http://dell.to/2iaiujA.
      2. Check Safe Mode for Symptoms. To boot into safe mode, please follow the instructions below: 1) Start the computer. 2) Tap 'F8' on the keyboard immediately and every one second until the Dell logo screen disappears. From there you will see the Windows Advanced Options Menu on the screen. (If the Windows Advanced Options Menu does not appear, restart the system and try again.) 3) Select Safe mode with Networking and press Enter. 4) Log on as the administrator or as a user with administrative access. 5) Open applications and test the computer in safe mode. If the symptoms exist in safe mode, please continue the troubleshooting steps in this article. If the symptoms do not exist in safe mode, the issue is likely related to a driver or software and you may wish to complete steps 6 and 7 to see if you are able to resolve the lock ups or freezing.
      3. Check for Malware. Malware (Virus, Spyware, etc.) can definitely cause a Windows system to lock up or appear to hang. To check for malware on your system and to ensure that your computer is up to date on security software, visit Dell Knowledge Base Article: http://dell.to/2wWP1zI.
      You can read the full article here - http://dell.to/2tW5m33.
      We hope these tips help your computer perform the way you intended it to. - Bryan Dell

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Good large screen laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for wife to use at home, She says she is happy with larger screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only issue with the computer was it wasn’t HD viewing, it was a bit blurry. But the price and the overall computer was great!

    I would recommend this to a friend
  • Pros mentioned:
    Basic usage
    Cons mentioned:
    Durable

    Rated 5 out of 5 stars

    Excellent Dell Laptop Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my laptop! Use it everyday, no problems at all. But its not like my old Dell Laptop I ordered from dell in 2008. That Dell computer was 100% better that this one.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Dell Inspiron 17.3 Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the speed of this laptop. Bigger screen is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Very nice laptop at an unexpensive price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the 17 in screen because my eyesight is not as good anymore. I have been very satisfied with this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Very nice computer for small business owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is perfect for me. Great size screen and very easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    fit my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had all the features i needed and was at a very good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for anyone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop easy to find sites.Be a great gift to anyone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overall, slow as molasses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe it’s my internet...but I am getting the same slow responses

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi Valued Customer, Thanks for your review. We're sorry to hear that your new computer is running slower than you had hoped it would. Some of our users have been able to speed up their computer by removing some of the pre-installed software that they do not plan to use. Here's a video of these steps - http://bit.ly/2ALK0IH.
      Here's an article with some other ways that may help you - http://dell.to/2tSulGV.
      We hope these tips help speed up your computer. - Bryan Dell

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Screen definition is good, touch screen is fun to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    great computer ifc you need a LARGE screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome performance & value. The size is huge (what I needed), so bee sure you're aware of that.

    I would recommend this to a friend
  • Pros mentioned:
    Basic usage

    Rated 5 out of 5 stars

    Does the job, lots of memory.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my computer for the basics, so this is great. Love the amount of storage available.

    I would recommend this to a friend
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