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Customer Ratings & Reviews

Your price for this item is $959.99

Customer reviews

Rating 4.3 out of 5 stars with 35 reviews

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83%
would recommend
to a friend

Customers are saying

Customers are impressed with the Inspiron 17.3" Laptop's fast performance and large screen. They appreciate the speed of the laptop and find the large screen enjoyable and easy to use. The laptop is also considered to be a great value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-35 of 35 reviews
  • Pros mentioned:
    Good graphics

    Rated 5 out of 5 stars

    great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick starting good graphics and lots of storage for the money

    I would recommend this to a friend
  • Cons mentioned:
    Speakers

    Rated 3 out of 5 stars

    Good ,but not great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its fast , but the speakers arent good at all they make the latop vibrate alot and the camera is awful.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really happy with this laptop, I wish it was a touchscreen but the speed and capacity are great!

    I would recommend this to a friend
  • Cons mentioned:
    Battery issues

    Rated 1 out of 5 stars

    Buyer Beaware

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not buy this laptop again and would be hard pressed to take one even if it was free. I bought this laptop on 7/25/2019 and had to send it in for service (battery replacement) on 12/23/2019. Dell replaced the battery under waranty and then sent it back. On 8/19/2020 I got a system message that the second 1TB drive was not working and I replaced that myself, since it is out of waranty. Then at the end of October 2020 the laptop stopped charging and will only work when plugged in. This many issues with a laptop that is less than 18 months old is ridiculous to say the least.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My wife loves her new laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my wife because she kept taking my laptop and she absolutely loves it! The system responds quickly and she uses it everyday! I highly recommend this model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop, great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a laptop for business applications. Dell comes through again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchased Open Box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for open box, Dell Laptop. Had it shipped to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HAPPY

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a everyday laptop, does the trick. I'm a Dell customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast start up and shut down.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen and sound excellent. Good looking laptop. The best Dell I have had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loves it and if she is happy then so am I

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it and if she is happy then so am I. Happy Wife Happy Life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good latop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect laptop that can use for my school after work

    I would recommend this to a friend
  • Cons mentioned:
    Stuck on logo

    Rated 1 out of 5 stars

    Gets stuck on the dell logo when it starts up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this laptop. When I start it up, it gets stuck on the dell logo for hours and I have to force restart it multiple times to get it to work. It’s been happening since I first got it, so I know it isn’t anything I’m doing.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Nope,

      We're sorry to hear about the startup problems that you've been having. Here are some tips to help start your computer:

      1. If the computer is displaying the Dell logo and does not move past that point, it has probably failed POST.
      2. If the power indicator lights up and it is amber or orange, this is usually an indicator that it has failed POST.
      3. If you see text on a black screen, the computer is currently performing the POST. If the computer stays in that condition and does not move past it, it has probably failed POST.
      4. If the video screen displayed anything at all during the startup process but is now black, this probably indicates that the computer failed POST.
      5. If the computer is beeping or if Caps/Num/Scroll Locks are flashing, note if there is a particular pattern in which it beeps or flashes.
      6. If the computer is not beeping and caps/num/scroll locks are not flashing, unplug all connections and remove all media communication devices (e.g. external monitors); reconnect one at a time and check if the computer functions.
      7. For a notebook, press and hold the Fn key and then press the power button. This starts the pre-boot testing and will launch ePSA. In case you have a Desktop at the Dell logo screen tap the F12 key to enter One Time Boot Menu and use the arrow keys to highlight Diagnostics and press enter.

      You can read the full article here - http://dell.to/2uj1Sby.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rated 3 out of 5 stars

    Size not right for my wife

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent laptop too big and heavy for my wife. Returned for smaller size

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fingerprint magnet

    Rated 1 out of 5 stars

    Loud sound once in awhile. Leaves fingerprints

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud sound once in awhile. Leaves fingerprints all over the laptop. I was unhappy with the product and so I returned it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for multi tasking

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enough memory and CPU for people who run more then 20 tabs in their web browsers plus hefty games

    I would recommend this to a friend
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