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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 73 reviews

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84%
would recommend
to a friend

Customers are saying

Customers admire the touch screen feature of the laptop, praising its functionality. They also appreciate the ample storage space, noting that it provides sufficient capacity for their needs. However, some customers express dissatisfaction with the Windows 8 operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 73 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love my laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, love the touch screen! I would highly recommended a Dell.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A functional laptop for average use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for average personal or business use. I bought it used as a display model and had to return to the store to have the system cleared out, which negated the savings I received with the open box special, but I have been pleased with everything so far.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love it, Took some time to get use to windows 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall best dell so far, Love the touch screen display

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ideal for business portability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a replacement business computer to handle my Quickbooks accounting package in a hurry. This computer was the only one available with all of the features I needed including disc drive....was very pleased with previous Dell products and was not let down one bit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell was a good decision. It has a few glitches every once in a while.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great touchscreen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my dell. Always performs great!! Touchscreen is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    mix up at the store, given wrong one. was too big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we liked this laptop but we wanted the 15 inch one not the 17 inch one so we took it back otherwise we had no problems works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very cool product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice laptop, like it alot, has nice features on it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great looking laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has everything you could possibly need and the screen is very durable with Cornings Gorilla Glass.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computor for gaming, and every day use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to set up and use, except learning to operate Windows 8...

    I would recommend this to a friend
  • Cons mentioned:
    Bad support

    Rated 2 out of 5 stars

    A lemon out of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system had problems from the start and I wound up spending hours with India based product support. Bottom line is that it went from bad to worse and I wound up buying an HP. Best Buy was helpful in that my local store accepted the return (which I had bought on line) without question.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very responsive large laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well out of the box. Performs well with a lot of screen space to multi task. Very nice hd screen resolution and touch pad works well. I replaced hard drive with ssd and system is really perky.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer really like the backlighting, I can type on keyboard without lights on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, easy to use. Touchscreen is responsive. Backed by the Dell warranty.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Getting online is so slow unlike w my old laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If getting and staying online was not so troublesome I would love this laptop. Getting online is so slow that I have to go back to my old laptop for online school work. The store model was very slow but the salesperson said it was because there were so many devices on their store internet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's wonderful. I have had it for several months and I'm still finding New things I can do on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works really well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly, comfortable key board. Would buy again .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice labtop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice labtop. The big screen is nice and it runs at good speed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not that happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to like this. Initially had trouble connecting. Seemed to be a little slow and froze up a few times. Returned for an hp

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. It's the second one like this that we have purchased as a family. There will be more.

    I would recommend this to a friend
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